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888 Casino review 2023 – Why is it so popular among players?

LuckyMarmot
November 25, 2023
Checked by
Dave S

85 /100

Expert rating

Most trusted online casino

888 digital casino is widely recognized as a cornerstone of internet betting. In 2013, it set a milestone by being the first online casino to receive a full license in the US, particularly in New Jersey.

Currently, this acclaimed platform provides over 600 games, featuring branded slot machines, and has dedicated apps for iOS and Android.

This evaluation of 888 digital casino outlines the advantages and drawbacks of joining. Continue reading to gather insights for a smooth beginning.

Operator highlights

  • Quick and simple registration
  • 600+ games
  • iOS and android apps

Pros and cons

  • Large game library
  • Bespoke software and games
  • iOS and Android apps
  • No live chat
  • Limited filtering system
  • Slow withdrawal times

General info

Launch date 26/11/2013
Company behind 888 Holdings PLC

Games: choose from 600+ titles

As one of the most recognizable brands on the planet, 888 casino offers over 600 casino games – which is above the industry average. In comparison, Tropicana has just 150 games.

Online slots make up the bulk of games available (540+) and are powered by equally recognizable game studios like NetEnt and IGT. 

Throw in 47 card and table games, 30 progressive jackpots, and 6 live dealer games and you won’t struggle to find a game to play.

Game facts

Expert’s pick Millionaire Genie Slot
Slots total 500+
Example Top Slot Game Millionaire Genie Slot
Jackpots total 33
Top jackpot Mermaid’s Millions
Table games total 47
Popular game 3 Card Stud
Live games total 6

A distinct feature of the 888 casino is its array of custom-made games. This grants New Jersey gamers access to around 39 specialized slot games, supplemented by an assortment of video poker, scratch cards, and dice games.

However, the casino lacks offerings in craps, keno, or bingo. For those specific games, you might want to consider checking out platforms like Tropicana or SugarHouse to satisfy your gaming preferences.

Game types

Games rating

93 /100

Good variety and bespoke 888 games

  • 600+ slots and table games
  • Unique slots, card, and casual games
  • Daily jackpots
  • No craps, bingo, keno

The heart of any casino is its collection of games, and 888 casino NJ is no exception with its impressive 600+ game offerings. However, this doesn't imply that its competitors are lagging behind.

In comparison, Golden Nugget boasts of an extensive 850+ games, and Borgata online casino outdoes most with nearly 1,000 games.

Yet, 888 has a unique advantage – their proprietary software and exclusive games. Titles exclusive to 888 like Millionaire Genie, Irish Riches, and Golden Twins stand out. Other noteworthy slots include branded ones like Sunny Reels and Lucky Orbs, which feature daily jackpots, adding an extra potential $300 to your daily gaming experience.

For enthusiasts like me who appreciate live dealer tables, it's refreshing to see 888's own branded live casino tables, recreating the ambiance of a premium lounge.

These sessions are broadcasted live from Evolution Gaming's studios, a top-notch live game supplier that's also associated with rivals like BetMGM and Caesars. Although 888 offers 6 distinct live dealer games, this seems a bit limited, especially when you compare it to the 14 available at Unibet.

A clear area of enhancement for 888 is their game categorization. Though there's a search bar for sifting through games, it pales when juxtaposed with Golden Nugget’s filtering capabilities – by player rating, game type, and studio. This makes finding top-rated games a bit cumbersome at 888.

Furthermore, the inability to filter games based on the RTP ratio, a significant criterion for many players, is a noticeable shortcoming.

Given these aspects, I'd score the casino games at 88/100. Despite some hitches, 888 casino’s game array is commendable and caters to a wide audience, except maybe those seeking craps, bingo, or keno.

More game details

Software: 10+ game providers rated

The quality of games at US gambling platforms is often a reflection of the software providers they collaborate with. 888 online casino has teamed up with premier industry names like NetEnt and Evolution Gaming.

Furthermore, they've pioneered their distinct software platform, named 888 Holdings, which sets them apart in the industry!

Software facts

Example of top software 888 Holdings
Total number of software 10+
Number of live software providers 1
Bespoke software Yes
Download only No

Frequent players will recognize several of the software providers featured at 888 online casino. Names like IGT, NextGen, SG Digital, NYX, and Lightning Box are commonly found across various other platforms. Additionally, the lineup of providers at this site is completed with Bally Games, BTG, NYX, and Inspired Gaming.

Available software

Software rating

78 /100

Secures a comprehensive and diverse experience

  • Exclusive software
  • Overall good quality
  • Fewer providers compared to casinos.

888 online casino may not have the sheer number of software providers that some competitors boast, but what it lacks in quantity, it makes up for in quality and exclusivity. By developing its own software platform, 888 Holdings, the casino offers games that give it a unique edge in a crowded market. The exclusive slots available through this platform are a draw for many players who are looking for something different.

Pairing up with industry giants like NetEnt and Evolution Gaming also shows 888's commitment to providing top-tier gaming experiences for its users. Both these companies have a history of producing high-quality, innovative games that are loved by players around the world.

While the absence of certain big names like Microgaming, Playtech, Betsoft, and RTG might be a drawback for some, it's essential to note that every casino can't have every provider. Sometimes, regional regulations, business decisions, or partnership agreements might dictate the availability of certain software providers.

888 online casino has chosen a path of balancing well-known industry leaders with exclusive content, creating a unique blend that sets them apart from many other operators. While they may have scored lower due to the fewer number of software providers and lack of transparency in listing them all, the quality and uniqueness of their offerings can't be denied. It all boils down to personal preferences. Some players prioritize quantity, while others may be looking for exclusive games they can't find elsewhere.

Extra software provider info

Payments: 888’s top banking methods

For players in New Jersey, 888 online casino provides a range of secure banking options to ensure seamless transactions. Not only does 888 support popular credit cards like Visa and Mastercard, but they also accommodate a variety of other methods. These include Discover, Direct Bank Transfer (ACH), the widely-used PayPal system, and the Play+ platform. Each of these methods has been vetted to guarantee safe and efficient deposits and withdrawals for players.

Payment facts

Number of payment methods 9
Best deposit method Bank transfer
Min. deposit 10
Average deposit time Less than 15 mins
Average withdrawal time 72 hours +
Average deposit fees No fees
Average withdrawal fees No fees

Deposit methods

Withdrawal methods

Payments rating

75 /100

Effective banking options, delayed processing times.

  • Visa, Mastercard accepted
  • Small initial deposit requirements
  • Slow withdrawal times
  • Few e-wallets

Planning to place your initial wager and feeling uncertain about the best banking method? Let's simplify it for you!

888 casino offers a variety of trustworthy banking options. One that stands out prominently is Play+, which is also a top pick for other renowned US operators like Golden Nugget and Unibet.

Some notable omissions in the banking methods include Neteller, Skrill, and PaySafeCard. However, if these are your go-to methods, consider trying Virgin for PaySafeCard and Mohegan for Neteller and Skrill.

One area of concern might be the withdrawal processing duration. Excluding the in-person method which processes within a day, other methods can stretch between 4 to 8 business days, a tad longer than the typical market average of about 3 days.

On the bright side, the deposit and withdrawal policies presented by 888 are commendably transparent, though some minor details regarding transaction fees could be clearer.

More 888 banking info

Mobile: play on iOS and Android


Available for both iOS and Android users, the 888 casino app can be easily obtained from the Apple App Store and Google Play Store. Remarkably, the app boasts between 95%-100% of the games you'd find on their desktop platform. This surpasses the usual industry standard, which typically offers around 70% of games on mobile versions. This commitment to mobile gaming places 888 casino at the forefront of user convenience and accessibility.

Mobile facts

Native app Yes
Browser access Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Opera
Mobile games 600+
Live games 6
Mobile UX Good

The 888 casino app offers a user-friendly experience, ensuring smooth navigation throughout. With a straightforward menu at your fingertips, you can effortlessly access key sections such as games, live casino, jackpots, promotions, and the cashier. This intuitive design makes it simple for players to find and engage with their desired features.

Supported operating systems

Mobile rating

94 /100

888 casino is made for mobile!

  • Library full of games
  • iOS and Android App
  • Minor glitches

When it comes to mobile gaming, the 888 casino app for iOS and Android emerges as a noteworthy exception, often outshining its desktop version.

While the mobile interface mirrors its desktop counterpart, it offers a surprisingly enhanced user experience. The categorization of games feels more intuitive on mobile, and browsing through the game titles is markedly smoother. Playing mobile roulette was a delightful experience, and the mobile blackjack did not disappoint either.

While the game filters on the mobile app remain as restrictive as on the desktop, the app boasts its FULL game library. Most US online casinos usually offer about 20% fewer games on their mobile platforms compared to their desktop versions.

Stacking up against the best in mobile gaming, the 888 app holds its ground impressively. Golden Nugget's app stands at a rating of 95/100, closely followed by Unibet at 94/100.

Certainly, there are variations among these apps. As highlighted in the live casino segment, the 888 app has a limited number of tables when compared to some competitors.

However, the 888 casino app compensates with its unique offerings, such as free demo versions of renowned games, all while ensuring a glitch-free gaming experience.

Mobile interface overview + download guide

Casino support: the good, the bad, the ugly

Need help with your 888 casino account? Their customer service team is here to assist! Choose between two primary contact methods: email or phone. Do note that response durations might vary based on your chosen method. For quick solutions, the support center offers a wealth of information on topics like registration, banking, promotions, games, account management, login, and troubleshooting technical problems.

Support facts

Customer support availability 24/7
Live chat No
Email [email protected]
Phone 1-855-218-6234

A noticeable drawback is the absence of a live chat feature, which has become a staple in the industry. Most inquiries will direct you to the support center. However, if your concern is urgent, it's best to dial the toll-free number provided in their contact section.
Support rating

73 /100

No live chat, no satisfaction

  • 24/7 phone customer support
  • Website contact form option available
  • Limited contact methods

While 888 online casino boasts numerous accolades, their customer support system leaves much to be desired when compared to the US market's standards.

With only two contact methods available, the options feel rather limited for a casino of its stature, particularly for newcomers. The glaring absence of a live chat feature means players must either sift through the support center or make a direct call to the toll-free number. Though the call center is operational 24/7, it's the sole round-the-clock support avenue.

In comparison, competitors like Unibet provide live chat services every day, and BetMGM even offers 24/7 live chat.

However, there's a silver lining with 888's support center. It functions similarly to the FAQs found on most casino websites, but with an impressive depth of detail. For instance, their withdrawal section is thoroughly comprehensive, explaining policies, timeframes, limits, and reversal procedures.

I also explored the contact form on the site and was met with less-than-ideal response times. However, its file upload feature is a unique touch.

Despite these merits, 888's support offerings remain subpar in the grand scheme of the US market. There's significant room for improvement, and the introduction of a live chat service could certainly elevate their support game.

888 customer support experience

User experience: 888 casino scored and rated

Navigating through 888 online casino aligns with what's expected from leading US platforms, ensuring smooth registration and easy browsing. Initiating the signup process is straightforward from the homepage, wrapping up in mere minutes. Locating games is hassle-free, thanks to the comprehensive menu showcasing various game categories.

Usability facts

Game filters Yes
Search function Yes
Average load speed Fast
Web UX Fair
Other products Sports, Poker
While the platform offers a user-friendly experience, there are areas for enhancement. As highlighted in our review of 888 casino, it lacks the capability for players to sort games based on criteria like game studio, theme, player rating, maximum payout, or RTP.

Usability rating

87 /100

Simple sign-up, room for improvement in functionality.

  • Quick sign-up
  • Access to 888poker and 888sport
  • Limited search options

Starting with registration, the process is swift and straightforward. Just like any new customer, I had to provide my social security number to confirm my age and location.

The sign-up was smooth. Shortly after filling out the form, I received a verification email, aligning closely with the registration processes of competitors like Resorts Casino, Virgin, and BetMGM.

However, the platform could benefit from a more refined filtering system. While there is a search bar present, it doesn't always yield accurate results for specific games. You might be better off using the main menu to select game categories, then scrolling to find your desired game. For slot enthusiasts, there are some sorting options like new releases, jackpots, 888 exclusives, NetEnt, and line-based filters.

While the current system works, it would be beneficial to see a more advanced filter mechanism, similar to the one at Golden Nugget, integrated into the platform.

Another perk for users is the seamless transition between 888Poker and 888Sports. Without needing a new registration, you can switch platforms using the same login credentials.

More interface details + how to register

Expert verdict

The 888 online casino stands out for its fairness and safety, earning a top spot among New Jersey's legal casinos.

The game collection boasts over 600 titles from renowned software providers. Whether you're on a desktop or using the mobile platform, including the iOS and Android app, you'll have access to the full library of games.

Customer support is available via phone and email. Although there isn't live chat, players can get quick responses by using the 24/7 toll-free number when they need assistance.


FAQs

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At luckymarmot.com, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, luckymarmot.com is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.

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