bet365, starting its journey from a modest prefab building at the turn of the century, has now burgeoned into a global online gambling colossus. Impressively, it clinched the 'Sportsbook of the Year' accolade at the SBC Awards for six consecutive years.
Originating from a series of UK-based sportsbook outlets, it metamorphosed into a digital behemoth, offering a vast array of services. From sports betting to a live casino, from virtual poker to an assortment of slots and table games, bet365 has it all. Under the stewardship of the Coates family – a name synonymous with British gambling aristocracy – the company boasts operational bases in multiple global locations, including England, Malta, Gibraltar, Bulgaria, and Australia.
In our bet365 Casino analysis, we will delve into its offerings for the gaming community. This review will touch upon aspects like its software prowess, customer assistance, the VIP experience, among other facets.
| Launch date | 04/04/2022 |
|---|---|
| Company behind | Bet365 Group |
Some other brands we've checked out on Time2play, such as PartyCasino and PlayOJO casino, offer a whopping 2,000+ games. There are also middle-of-the-road options like 888casino, which gives you access to 700+ games.
In comparison, bet365 offers a more modest selection of 220+ games. Most of these are slot games and live dealer games. The rest include video poker, card games, and table games. Bet365 casino also has a handful of original slots and cash games that you won't find elsewhere. You can find these in the bet365 games section, and they measure up well against other game studios.
Bet365 casino also boasts some impressive progressive jackpot slots with million-dollar payouts. Some notable titles include Buffalo Blitz Megaways and Epic Ape II. They also offer the Age of Gods series, a player favorite despite typically having six-digit jackpots.
Despite having NetEnt and Microgaming slots, it's worth noting that bet365 lacks progressive slots. Popular titles like Mega Moolah and Divine Fortune aren't available here.
Bet365's mobile casino and website offer a wide range of table and card game variations. There are even a couple of baccarat options available.
The standout feature of this online casino is its live dealer games in the bet365 live casino section. They offer a broad selection, including several bet365-exclusive live casino games developed in-house.
It's worth mentioning that Evolution Gaming, the top live casino provider globally, isn't available at bet365. This might be a drawback if you're a fan of their exclusive games. However, if you're looking for classic live casino variations, bet365's live casino lobby delivers.
Players can choose from various live baccarat, live blackjack, live roulette, live poker, game show-style live games, and even live Sic Bo. Bet365 casino scores well when it comes to live casino games.
| Expert’s pick | Dragon Spark |
|---|---|
| Slots total | 140 |
| Popular slots | The Walking Dead |
| Jackpots total | 26 |
| Top jackpot | Epic Ape II |
| Table games total | 13 |
| Popular table game | Quantum Blackjack Instant Play |
| Live games total | 68 |
| Most streamed | Andar Bahar |
Bet365's online casino also offers a good variety of table games. Some of the top games you can enjoy here include 3 Card Brag, Casino Hold'em, and Premium French Roulette. It's worth noting that all games on bet365 casino are accessible for instant play and download, providing flexibility for players.
If you're someone who enjoys playing slots, bet365 casino might not be your top choice. Other operators like PlayOJO, PartyCasino, and Royal Panda have a much larger selection, each offering over 2,000 games, in contrast to bet365's 18+. It's a clear choice.
Personally, I'm not thrilled that I can't enjoy popular slots like Book of Dead on this online casino. Even with live casino games, while bet365 has its own offerings, I tend to stick to what I'm familiar with.
One outstanding feature of bet365 casino games is their excellent mobile optimization. Whether you opt for the downloadable version or play in a web browser, I didn't encounter any performance or cashout issues.
It's worth noting that the custom bet365 games are genuinely impressive. Many operators try to create their own games, but they often don't measure up to what established game studios produce. However, bet365's games are of high quality and provide an enjoyable experience. This is a unique offering you won't find elsewhere.
As of the time of writing this review, bet365 has collaborations with 12 software providers. These partnerships bring forth games from various providers, including Ash Gaming, WMS, NetEnt, Genesis Gaming, Blueprint Gaming, and Quickspin. However, the bulk of its game library is supplied by Playtech and Microgaming.
An exciting development in August 2023 saw bet365 casino teaming up with the BRAGG Gaming Group. This portfolio includes Atomic Slot Labs, Indigo Magic, Spin Games, Wild Streak Gaming, and the popular Oryx, adding a diverse range of games to their selection.
| Most used | Playtech |
|---|---|
| Total providers | 12 |
| Live providers | 2 |
| Bespoke software | Yes |
| Download | Yes |
Bet365 does have some notable gaps in its game provider lineup, with Play'n GO and Evolution Gaming being the most prominent omissions. Evolution Gaming is well-known for its top-notch live casino games. Considering that bet365 has its own unique live casino offerings, it's understandable that they don't have Evolution Gaming's portfolio.
I appreciate the presence of renowned providers like Playtech, Microgaming, and NetEnt on bet365 casino. These providers indeed have excellent reputations.
The unique live casino games on bet365 are not only distinctive but also notably stable and professionally managed. This sets bet365 apart as one of the largest online casino operators globally. Their extensive live studios and skilled dealers make them competitive even with industry leaders like Evolution Gaming.
It's worth mentioning that Pragmatic Play, although currently absent, could add substantial value to the platform. Pragmatic Play is known for its impressive mobile slot games.
While bet365 offers what you need, it may not be the first casino that comes to mind when choosing a gaming destination, given the competition and specific preferences for certain game providers.
In the realm of payment options, bet365 casino stands out as a leader.
Currently, no other licensed and regulated casino offers as many as 10 payment options for deposits and withdrawals. The next best options come from Betway casino, Bwin, PokerStars, and Royal Vegas casino, offering nine payment methods.
Bet365 casino provides a diverse range of payment methods, including: Apple Pay, Interac, Visa, Mastercard, Maestro, Instadebit, iDebit, Paysafecard, Click to Pay, and both wire and instant bank transfers. For cashing out your winnings, you can use Interac, Visa, Mastercard, Maestro, iDebit, Instadebit, and bank transfers (both wire and instant).
The processing times for withdrawals vary depending on the payment method chosen. Interac, for instance, processes payments within 24 hours, whereas a wire bank transfer may take 1-5 business days, making it the slowest option. Other methods generally fall within the 24-hour to five-business-day range.
The minimum deposit requirement for Apple Pay, debit and credit cards, Click to Pay, and various e-wallet options is C$10. However, the minimum deposit via wire transfer is C$200.
When it comes to maximum deposit limits, wire transfer allows deposits up to C$200,000, whereas Visa and Mastercard have a lower limit of C$50,000. Other payment options have their own specific deposit limits, which can range from C$400 to C$20,000.
| Number of payment methods | 10 |
|---|---|
| Top payment | Interac |
| Minimum deposit | C$10 |
| Maximum deposit | C$200,000 |
| Minimum withdrawal | C$10 |
| Max. withdrawal limit | C$10,000 |
| Average deposit time | Instant |
| Average withdrawal time | Within 24 hours |
| Average deposit fees | No fees |
| Average withdrawal fees | No fees |
Bet365 offers a variety of deposit and withdrawal options to cater to different player preferences. There are nine deposit methods and seven withdrawal methods available, ensuring that players can choose their preferred banking provider. Most deposits are processed instantly, although wire transfers may take a few hours. Withdrawal times, on the other hand, can vary based on the chosen method.
Apple Pay is a speedy and secure way to fund your bet365 casino account. One notable advantage is that you don't need to disclose your credit or debit card details when using this method. Deposits made through Apple Pay are not only secure but also free of charge and instant. You can find more information about this payment method on our page dedicated to casinos that accept Apple Pay.
When it comes to bet365 casino payments, there's little to criticize. They offer a variety of options for both deposits and withdrawals, including essential methods like Interac, credit cards, and Instadebit.
However, it's worth noting that one significant payment option missing from their offering is ecoPayz. Other operators like Betway, ComeOn, and PlayOJO provide this option.
Bet365 takes player safety seriously and employs various standard safety measures on its platform. To protect players, they use encryption, which involves converting information into complex and unreadable characters, rendering it private and invisible to third parties.
Given the significant amount of money involved in gambling, bet365 casino also ensures the security of its servers using modern technology. They are SSL certified, and payment providers themselves have their own security measures in place.
An additional security feature appreciated by players is the requirement to create a unique four-digit code for withdrawals during the signup process. This demonstrates bet365's commitment to safeguarding player information.
SSL, or Secure Socket Layer, technology is responsible for securing all data transmitted between a user's computer and the external world. You can easily identify a secure connection by looking for the lock symbol on the left-hand side of the bet365 URL, ensuring that all online transactions are safe and your funds are in secure hands.
| RNG auditor | NJDGE |
|---|---|
| SSL encryption | 256-Bit |
| Two-step authentication | Available |
| Ever blacklisted? | No |
| Company behind | bet365 Group Ltd |
| Personal loss limits | Not available |
| Self-exclusion | Available |
| Cooling-off period | Available |
Bet365 provides a comprehensive section on responsible gaming, emphasizing the importance of safe and responsible gambling. This section offers valuable information on how to ensure responsible gambling practices. It covers topics such as setting spending limits and self-exclusion measures for individuals who may be facing gambling-related issues. Additionally, it guides users on where to find support and guidance when dealing with gambling problems, underscoring bet365's commitment to responsible gaming.
Safety is indeed a paramount concern for players when choosing a gambling website. Having a gambling license is a crucial indicator that an operator has undergone scrutiny by a third-party governing body.
Bet365 holds a license (55148) from the UK Gambling Commission, as it operates from within the British territory. What's more, it is also licensed by iGaming Ontario (iGO), a subsidiary of AGCO, making it one of the fully regulated and licensed operators in Ontario.
To further assure players of the fairness and integrity of its games, bet365 casino has partnered with eCOGRA. eCOGRA is responsible for monitoring gaming processes, ensuring fair play, and conducting meticulous audits to protect players. With such a partnership, it becomes exceedingly difficult for the casino to manipulate predetermined game RTPs.
Bet365 casino's strong commitment to responsible gambling and data security policies instills trust in its users. The platform provides comprehensive information to prevent gambling addiction, employs state-of-the-art technologies for player protection, and goes the extra mile to verify the identity of its players, all contributing to a secure and trustworthy gaming environment.
| Native app | Yes |
|---|---|
| Browser access | Chrome | Safari | Edge | Mozilla | Opera |
| Mobile games | 110+ |
| Top mobile game | 7-Seat Baccarat |
| Live mobile games | 20+ |
| Mobile UX | Good |
The bet365 platform has been designed to cater to a wide range of gamblers. It's compatible with most browsers, including Chrome, Safari, Edge, and Mozilla. It's reassuring to see that the casino offers a consistent gaming experience across both browsers and mobile devices.
Many Android and iOS users appreciate the mobile casino for its intuitive and straightforward design. Furthermore, the functionality is smooth and trouble-free on both platforms. Depositing and withdrawing money through the app is also a seamless process.
The user-friendly interface ensures that all casino games are easily visible, making gameplay accessible for all players using the casino gambling app. The games fit neatly on the screen, and navigation is effortless.
Bet365 provides a variety of betting options, making it suitable for a diverse audience. You'll find a wide selection of casino games and top sports events on this platform. Additionally, the website loads quickly, with an average loading time of under five seconds, aligning with industry standards.
However, there is room for improvement in certain areas. Unlike many other online gambling sites that prominently feature their most popular casino games on the homepage, bet365 doesn't follow this convention. Instead, some games are buried deep within the app and can be challenging to locate. Aside from this minor issue, the bet365 mobile casino is close to perfection.
| Availability | 24/7 |
|---|---|
| Live chat | Yes |
| Phone | 1-888-8-BET-365 and 1-833-754-8200 |
| On-page support | FAQ and Help sections |
Customer friendliness and satisfaction hold significant importance for top online casinos, often being key factors considered by customers when assessing gambling websites. Unfortunately, in several aspects, bet365 falls short of meeting these expectations. Let's begin by examining the live chat feature of this online casino.
Upon clicking 'Join Chat,' I had hoped for a swift connection with a chat agent. However, there was a delay, and I eventually had to close the chat window. It's crucial that bet365 addresses this issue promptly. Additionally, it would greatly enhance the user experience if bet365 implemented a notification system to inform users when chat agents become available.
Bet365's practice of requesting personal details before addressing queries can be seen as cumbersome and bothersome by users. Furthermore, the website's search bar could benefit from further optimization, as other casinos such as ComeOn and SlotsMagic offer more intuitive and seamless navigation experiences. Numerous users have also reported issues with the efficiency of the live chat, indicating a need for improvement in this area. Lastly, the extended site maintenance periods, sometimes lasting up to two hours, have been a source of frustration for many users and should be addressed.
| Ease of navigation | Very quick |
|---|---|
| Game filters | Yes |
| Search function | Yes |
| Loading speed | 0.3 |
| Web UX | Good |
| Other products | Sports | e-Sports | Poker |
There are several compelling reasons why bet365 deserves its ranking. Firstly, the signup process is remarkably straightforward, requiring only the completion of 12 fields to join the platform. This simplicity sets it apart from other casinos where the registration process can be more complex.
However, it's worth noting that the registration process at bet365 isn't entirely seamless.
Furthermore, while there is a search bar on the homepage, it doesn't perform as expected. When I entered 'jackpot' in the search field, I received only one search result. While jackpot games can be easily found by navigating through the site, the search function could benefit from more robust functionality.
Bet365 casino distinguishes itself from the competition in three key ways. Firstly, it offers an extensive range of payment options. Secondly, it has established a strong reputation for safety and reliability. Thirdly, its mobile optimization and overall functionality are top-notch.
With 10 diverse payment providers, robust security measures, and a user-friendly design, bet365 maintains a high level of professionalism among online casinos. Its primary limitation lies in the game selection and variety, which may fall short compared to some competitors.
However, if you have a preference for bespoke live casino games and aren't primarily focused on slot games, then bet365 can be an appealing choice.
Furthermore, for those interested in sports betting, the platform offers one of the world's top markets and odds through the bet365 sportsbook, further enhancing its appeal.
bet365 is a licensed and regulated online casino with global reach, serving over 45 million customers worldwide. It holds a license from the Government of Gibraltar and is regulated by the Gibraltar Gambling Commission.
To enhance security, it employs a one-wallet system for unified log-ins and utilizes a Thawte SSL Web Server Certificate for data encryption. bet365 is affiliated with IBAS (Independent Betting Adjudication Service) for dispute resolution
bet365 offers a vast selection of games, encompassing various themes and genres. Some of its featured titles include bet365 original Book of Horus, along with slots like Football Star, AP McCoy: Sporting Legends, and Diamond Empire. In addition to slots, players can enjoy popular games such as blackjack, baccarat, poker, and roulette.
Yes, you can win real money at bet365. They offer various deposit and withdrawal methods, with more details available on their website
No, you must register and deposit funds to play games. However, you can use free spins from bonus offers to play without real money.
Yes. Canadian players can download a bet365 mobile app.
Certainly! Players can access the same gaming experience through popular web browsers and various operating systems without the need to download the app. However, it's worth noting that for certain games, players may need to download or update specific software.
At luckymarmot.com, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, luckymarmot.com is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.
