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PointsBet, a recent entrant in North America's sportsbook scene, has rapidly gained popularity in Canada. With more than 20 sports to bet on and a range of betting options, it's become a top choice for bettors in Ontario.
The PointsBet sportsbook Ontario review, carried out by a luckymarmot specialist, thoroughly examines the site's features. This includes the effectiveness of its mobile app, security measures, payment options, the competitiveness of odds, and the variety of betting markets available.
Launch date | 04/04/2022 |
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Company behind | PointsBet Holdings Limited |
This review focuses on the current range of sports betting options provided by the operator in Ontario, Canada.
PointsBet provides a wide array of sports betting markets. By accessing the PointsBet mobile app, you can explore various sports options like American football, hockey, basketball, and more. This includes a range of sports such as arena, boxing, baseball, cricket, football, golf, and handball.
Additionally, the sportsbook adapts its offerings based on market demand, featuring events in MMA, motorsports, rugby union, and others like rugby league, snooker, soccer, volleyball, novelty events, and tennis.
However, it's important to note that not every sport listed is always available for betting to all users. The PointsBet app conveniently displays all the available betting options.
Total number of sports to bet on | 21 |
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Bet options per match (American football) | 20+ |
Bet options per match (hockey) | 20+ |
Alternative options | Yes |
Moreover, the platform allows betting on international sports, including Swedish hockey and soccer. Bets can also be placed on American favorites such as basketball and NFL games.
PointsBet boasts a diverse selection of over 20 sports betting markets, along with additional features like online casinos. Key sports on this platform mainly focus on American events, such as the NFL, basketball, and tennis.
The NFL, America's premier professional football league, stands out as a popular choice among PointsBet's offerings. However, the platform doesn't include some smaller and minor sports markets that competitors like bet365 cover more comprehensively.
One aspect of PointsBet Ontario sportsbook that stands out is the inclusion of international sports events. Bettors can engage in a variety of international tournaments spanning sports such as soccer, football, basketball, Swedish hockey, among others.
An intriguing aspect of this sportsbook is the concept of points betting, which offers an alternative to traditional fixed odds betting. In points betting, the potential gains or losses fluctuate until the conclusion of the event being bet on.
PointsBet also provides live-streaming for certain events, although this feature is limited to a few sports like tennis, volleyball, soccer, and table tennis.
For NFL betting, the sportsbook offers various options, including parlays, live betting, overs and unders, and player props. Additionally, there are game props and other bet types, each with its own set of rules.
Hockey, another favored sport among bettors, offers betting possibilities such as money lines, player props, and point spreads. Bettors can also engage in team props, points total, future bets, and game props in hockey betting.
PointsBet Canada provides standard yet essential betting features to sports enthusiasts. The platform includes a live betting option for popular events, characterized by its user-friendly interface. This feature offers bettors the chance to place bets in real-time as the event unfolds, with odds that adjust dynamically with the game's progress.
Live streaming is another key feature at PointsBet Canada, enabling bettors to engage with events during less busy times. However, this benefit is currently restricted to certain sports. Esports, volleyball, and soccer are among the events that support live betting on the PointsBet sportsbook.
Additionally, PointsBet offers a 'cashout' option, which is available for almost all pre-match single bets. This feature allows bettors to settle their wagers at a convenient time. It enables users to either secure their winnings early or minimize losses if the event is not unfolding favorably.
Cashout | Yes |
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Bet builder | Yes |
Live stream | Yes |
Live betting | Yes |
Download | Yes |
The PointsBet website features live in-game or same-game parlay betting for NBA and NFL games. Bettors can conveniently assemble their live same-game parlays during breaks or intermissions directly on their bet slip.
The presence of live betting for major events on the PointsBet online sportsbook is a significant advantage, making it a preferred choice for many. The platform's live betting section is notably user-friendly, offering bettors multiple chances to place bets as the game progresses.
An interesting aspect of PointsBet is its live-streaming feature, which allows betting on events during quieter periods. However, its limitation to only a few sports and markets raises questions, especially when compared to sites like 888Sports, where live streaming is more broadly available.
The cash-out option, a relatively new feature at PointsBet, offers bettors the flexibility to exit a bet early. This means there's an opportunity to secure some returns from a bet that's still in play.
PointsBet Canada enhances the betting experience by allowing bettors to modify their initial stakes from previous bets, potentially increasing their winnings. This is particularly beneficial when accumulating bets for higher odds.
Traditional parlays are a staple on PointsBet Ontario sportsbook, with the addition of in-game parlay betting for popular sports like basketball and American football.
PointsBet also distinguishes itself with the Points betting option, a unique form of wagering that lets users carefully consider their bets. This feature is especially popular in the NFL and NBA sections and can boost a player’s winning potential.
The PointsBet sportsbook is known for offering favorable odds, leading to higher potential payouts for sports bettors. This platform stands out by providing odds that are often more competitive than those found on many other online sportsbooks. It consistently offers standard, yet compelling betting odds.
This sportsbook caters to bettors looking for competitive and unique odds, aiming to secure advantageous deals. Upon reviewing markets like NHL, NBA, and golf, it's clear that PointsBet consistently maintains strong odds.
Apart from the traditional fixed odds betting familiar to most bettors, PointsBet introduces an innovative approach to spread and total betting. This method embraces the principle of "the more you are right, the more you win," creating dynamic payout structures based on the margin of victory or accuracy of the bet.
Average payouts | 92.80% |
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Average football payouts | 93.10% |
Average hockey payouts | 92.40% |
Average baseball payouts | 94.00% |
Average live payouts | 91.70% |
Boosted odds | Yes |
PointsBet offers a range of popular and secure payment methods, applicable to both deposits and withdrawals on the platform. Let's explore these payment options in detail.
PointsBet stands out in Ontario's sportsbook market for its notably competitive odds. For instance, their soccer betting odds surpass the average market rates. The platform also boasts a wide variety of betting options, including live betting, which isn't consistently available at other sportsbooks.
PointsBet is proactive in updating its odds to align with the evolving sports world. A key example is their quick adjustment of the Maple Leafs’ Stanley Cup odds in response to Auston Matthews' injury, shifting from +600 to +700. This responsiveness ensures that bettors receive the most current and accurate information.
Overall, PointsBet provides above-average payout rates and highly competitive odds, positioning it as an appealing choice for sports bettors in Ontario. However, it's noteworthy that some competitors, like FanDuel, offer payout rates exceeding 95%.
PointsBet facilitates wire transfers through online banking, a method that's straightforward and user-friendly. However, the lack of a wallet option in certain regions might detract from its appeal for some users.
In addition to wire transfers, the platform supports card payments, primarily accepting Visa and MasterCard. PointsBet also accommodates transactions through various online payment methods. These options are designed for smooth and efficient processing.
The platform ensures convenient withdrawal processes. By linking your regular bank account to your PointsBet account, withdrawals become more streamlined. Once this setup is complete, you can typically expect to receive your funds within 24 hours.
No. of payments | 5 |
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Best option | Trustly |
Minimum deposit | C$5 |
Maximum deposit | C$50,000 |
Minimum withdrawal | C$5 |
Maximum withdrawal | N/A |
Average deposit time | Instant |
Average withdrawal time | 48-72 hours |
Average deposit fees | No fees |
Average withdrawal fees | No fees |
PointsBet provides a selection of widely recognized and secure payment options for sports betting, catering to both deposits and withdrawals on the platform. Let's delve into and discuss these payment methods in detail.
Regarding PointsBet's payment options, their security measures are noteworthy. PointsBet holds the necessary licenses for financial transactions and employs encryption software to safeguard customer data. They are recognized for prompt transaction processing, with payouts typically reaching their destination within 1-3 days.
Wire transfers on PointsBet are especially user-friendly, representing one of the simplest methods for depositing or withdrawing funds from a sportsbook.
However, the absence of an e-wallet withdrawal option is a limitation of this platform. Despite this, there are alternative secure withdrawal methods available, including MasterCard, bank transfers, cheques, and credit cards. While these options are reliable, not all of them guarantee receipt of funds within 24 hours.
For instance, debit and credit card transactions may sometimes take longer than 24 hours, and cheques can require up to 3 business days or more to process.
As for payment limits, the flexibility PointsBet offers is quite accommodating. The minimum deposit is set at a very accessible C$5, while the maximum deposit can go up to C$50,000, although this limit varies depending on the chosen payment method.
PointsBet is a secure and safe sportsbook, employing robust technologies to ensure user protection. The platform uses 128-bit SSL encryption technology for all its connections, safeguarding data transmission. Additionally, geofencing technology is utilized to restrict online sports betting only to users within the approved regions.
The sportsbook is fully licensed by the Alcohol and Gaming Commission of Ontario (AGCO), reflecting its compliance with regulatory standards.
For added security, PointsBet employs secure firewalls and servers. These measures ensure that all sensitive information entered on the website is well-protected, giving users peace of mind regarding the safety of their data.
PointsBet Canada also prioritizes responsible gambling and has implemented various tools to help manage betting behavior. This approach underlines the platform's commitment to user welfare.
Moreover, PointsBet enjoys endorsements from prominent sporting entities and teams. This includes associations with the AFL, NRL, and NBA, as well as support from teams like the Denver Nuggets and the Los Angeles Lakers. Such backing adds a layer of credibility and confidence for users betting on the platform.
RNG auditor | N/A |
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Seals of Trust | iGaming Ontario |
Responsible gambling | ConnexOntario, RGC, CAMH, GamTalk |
SSL encryption | 128-bit |
Ever blacklisted | No |
Licensed | The Alcohol and Gaming Commission of Ontario |
Self-imposed spending limits | Available |
Self-exclusion | Available |
Cooling-off period | Available |
Account authentication | Required |
Two-factor authentication | Available |
PointsBet sportsbook implements measures to prevent minors from using its platform, aligning with responsible gaming practices. Their terms and conditions stipulate that member verification hinges on the successful authentication of their identification. When it comes to card payments, the platform requires identity verification. This process is crucial to ensure that all gamblers on PointsBet are of legal age for placing bets. Such measures are part of PointsBet's commitment to maintaining a secure and responsible betting environment.
In assessing the safety and security of PointsBet, it's evident that the platform employs 128-bit SSL encryption technology to safeguard user data. While effective, this is a notch below the 256-bit encryption used by some competitors like Bwin sportsbook.
In terms of player protection, PointsBet earns commendable marks. The use of geofencing technology is a significant measure, ensuring that sports betting activities are confined to authorized regions.
Licensing is another strong point for PointsBet. The platform is regulated and licensed by the Alcohol and Gaming Commission of Ontario (AGCO), affirming its status as a legally compliant and safe gambling environment.
The use of secure firewalls and servers by PointsBet further bolsters its security credentials. The platform claims that these measures provide additional protection, contributing to an 85% security rating in terms of safeguarding sensitive data from unauthorized access.
A notable aspect of PointsBet's commitment to safety is its policies on self-exclusion and cooling-off. These practices are designed to assist gamblers dealing with addiction, helping to prevent issues like overspending and fostering a more responsible gambling culture.
Customer support availability | 24/7 |
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Live chat | Yes |
[email protected] | |
Phone | +1 833 441 1940 |
On-page support | FAQs & Help section |
Upon personal evaluation of PointsBet's customer support, the experience was notably excellent, meriting an 85% rating primarily due to the consistent availability of care centre agents.
Further scrutiny of their customer care service revealed three key aspects. First, the platform's agents are promptly responsive to user inquiries and complaints. Second, there is a strong emphasis on ensuring user satisfaction. Additionally, their communication channels are accessible 24/7, providing constant support.
PointsBet includes both a contact phone number and email on their sports betting platform. The live chat feature stands out for offering immediate responses at any time, further enhancing user experience.
The efficiency and effectiveness of PointsBet's customer care system are commendable. An additional aspect that enriches their customer service is the "help" section, located on the left side of the homepage. This section is particularly valuable for new users, offering guidance about the platform, including detailed instructions on how to register and navigate the site. This comprehensive support system underscores PointsBet's commitment to a user-friendly and supportive betting environment.
Ease of navigation | Readable and smooth |
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Search function | Yes |
Live sticky chat | Yes |
Interface rating | Impressive interface with easy-to-use features |
UX rating | Excellent |
Mobile app | Yes |
Mobile usability rating | The interface is ideal for mobile users |
Other products | Casinos, Poker, E-Sports |
PointsBet has indeed crafted an appealing platform for gamblers. The black and dark red-themed interface is a matter of personal preference; while it's not an issue for some, others might not be as keen on this color scheme.
However, the design does not compromise the readability of the content on the platform, a testament to the thoughtful design work by its creators.
The user-centric approach of PointsBet is evident in the interface's simplicity and ease of navigation. The absence of complex processes and the ability to access the platform via mobile add to its appeal.
The inclusion of a search option in the interface significantly enhances usability. After registering, I found it easy to locate any information needed, thanks to this feature.
The betting section's layout, which prominently displays the day's upcoming highlights, is another user-friendly aspect. The ability to switch between different sports tabs and the feature showcasing future betting attractions further enriched my experience while exploring the platform.
Our analysis of PointsBet reveals it as a highly secure choice for gamblers, fully licensed and compliant with Canadian regulations. It caters flexibly to a wide range of sports betting enthusiasts and offers exciting features like live betting and live streaming, among others.
What distinguishes PointsBet from many competitors is its unique offering of spread bets. This innovative approach is likely to be well-received by bettors, showcasing the sportsbook's commitment to introducing fresh and appealing options.
The interface of PointsBet is both simple and professional, aligning with the standards of top sports betting sites, and ensures ease of access. The support team stands out for being friendly, welcoming, and readily available to assist.
Overall, PointsBet aligns with what one would expect from a leading sportsbook, offering dependable payment methods and helpful customer support. While the platform is ideal for many users, the limited range of payment options could pose a drawback for some bettors.
Many sports enthusiasts favor placing their bets through mobile devices like smartphones or tablets. Catering to this preference, PointsBet is optimized for mobile use. Additionally, the platform offers a dedicated app that bettors can use for wagering. This mobile application is compatible with both Android and iOS devices, ensuring accessibility regardless of the type of mobile device you use. Therefore, PointsBet remains readily accessible for all users, aligning with the growing trend of mobile betting.
Yes, PointsBet is indeed a legitimate betting platform. It operates with the required licenses essential for a sportsbook, enabling it to offer real-money betting options to Canadian gamblers legally. Additionally, PointsBet ensures a high level of security on its platform, incorporating extra firewalls that safeguard user data and protect all transactions made on the site. The operation and conduct of PointsBet are regulated by the Alcohol and Gaming Commission of Ontario (AGCO), further affirming its legitimacy and adherence to regulatory standards.
Although PointsBet's withdrawal process might be appealing to many bettors, it doesn't provide instant withdrawals like some other betting platforms. However, PointsBet efficiently processes user payments from accounts, aligning with industry standards. Generally, the completion of a withdrawal request at PointsBet takes between 24 to 48 hours. Once processed, the funds usually appear in your account within 30 minutes. It's important to note that the time frame for receiving funds can extend to several working days, depending on the chosen payment method. This variability is common in the online betting industry and depends largely on the specificities of each payment option.
Contacting a customer service agent on PointsBet is straightforward and user-friendly. The platform provides three distinct contact options, conveniently located at the bottom of the website's interface. Users have the choice of reaching out via phone calls, emails, or live chat. Regardless of the chosen method, PointsBet ensures prompt and efficient assistance, guaranteeing that users' inquiries and concerns are addressed swiftly. This accessibility and responsiveness in customer support enhance the overall user experience on the platform.
Certainly. PointsBet offers tools to set limits that help users who may have gambling issues. These limits include time-based restrictions, self-exclusion options, and the ability to take breaks from gambling. These measures can assist in avoiding excessive gambling and promote responsible betting. Additionally, you can establish deposit limits by accessing the "Set Limit" feature in the Deposit section of your PointsBet account, providing further control over your betting activities.
Many sports enthusiasts favor placing their bets through mobile devices like smartphones or tablets. Catering to this preference, PointsBet is optimized for mobile use. Additionally, the platform offers a dedicated app that bettors can use for wagering. This mobile application is compatible with both Android and iOS devices, ensuring accessibility regardless of the type of mobile device you use. Therefore, PointsBet remains readily accessible for all users, aligning with the growing trend of mobile betting.
Yes, PointsBet is indeed a legitimate betting platform. It operates with the required licenses essential for a sportsbook, enabling it to offer real-money betting options to Canadian gamblers legally. Additionally, PointsBet ensures a high level of security on its platform, incorporating extra firewalls that safeguard user data and protect all transactions made on the site. The operation and conduct of PointsBet are regulated by the Alcohol and Gaming Commission of Ontario (AGCO), further affirming its legitimacy and adherence to regulatory standards.
Although PointsBet's withdrawal process might be appealing to many bettors, it doesn't provide instant withdrawals like some other betting platforms. However, PointsBet efficiently processes user payments from accounts, aligning with industry standards. Generally, the completion of a withdrawal request at PointsBet takes between 24 to 48 hours. Once processed, the funds usually appear in your account within 30 minutes. It's important to note that the time frame for receiving funds can extend to several working days, depending on the chosen payment method. This variability is common in the online betting industry and depends largely on the specificities of each payment option.
Contacting a customer service agent on PointsBet is straightforward and user-friendly. The platform provides three distinct contact options, conveniently located at the bottom of the website's interface. Users have the choice of reaching out via phone calls, emails, or live chat. Regardless of the chosen method, PointsBet ensures prompt and efficient assistance, guaranteeing that users' inquiries and concerns are addressed swiftly. This accessibility and responsiveness in customer support enhance the overall user experience on the platform.
Certainly. PointsBet offers tools to set limits that help users who may have gambling issues. These limits include time-based restrictions, self-exclusion options, and the ability to take breaks from gambling. These measures can assist in avoiding excessive gambling and promote responsible betting. Additionally, you can establish deposit limits by accessing the "Set Limit" feature in the Deposit section of your PointsBet account, providing further control over your betting activities.
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