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Ontario sports betting: bet365 review

Dave Surr
March 7, 2024
Checked by
Dave S

89 /100

Expert rating

Player-favourite sportsbook

19+. All betting-related products and services regulated by iGaming Ontario are available only to those physically present in Ontario. Play responsibly. Contact ConnexOntario for support.

With a history of outstanding performance, bet365 stands as a leading player in the sports betting arena. The Ontario sportsbook provides a wide variety of betting options, competitive odds, and a top-notch mobile betting platform.

But there's additional information to consider! The betting specialists at Luckymarmot are ready to present you with a comprehensive bet365 overview. This review will delve into live betting choices, safety measures, betting lines, live streaming, customer support, and all the important details you need.

Operator highlights

  • Diverse market range
  • Competitive odds for major sports
  • Excellent customer support

Pros and cons

  • 35+ sports offered
  • Easy navigation
  • Top-tier sportsbook operator
  • Lower payouts for minor sports
  • No PayPal accepted
  • No search filters

General info

Launch date 04/04/2022
Company behind Bet365 Group

Sports and markets at bet365

Bet365 was among the pioneers to secure a license in Ontario, opening up a world of sports betting options for residents. With Bet365, you have access to an extensive variety of sports like soccer, baseball, ice hockey, horse racing, and American football, along with many other key sports.

The offerings at Bet365 encompass all major soccer leagues and big events like Grand Slam tennis, NBA, CFL, and NHL. Plus, there's a broad selection of less mainstream sports events available for betting.

Each sporting event at Bet365 offers a wide array of betting types and markets. These typically include options like moneylines, spreads, totals, and prop bets. Our examination of Bet365 in Ontario also revealed a diverse range of parlay betting choices.

Sports events facts

Total number of sports to bet on 39
Bet options per match (American football) 100+
Bet options per match (hockey) 30+
Alternative options Yes

Besides the outstanding pre-match markets previously discussed, our review of Bet365 also uncovered numerous markets for live betting events happening globally.

Game types

formula 1
Formula 1

Available events

PGA Tour Canada

Sports and markets rating

96 /100

Extensive market selection

  • 39 diverse markets
  • Wide variety of betting choices
  • All major events included
  • No house specials

Exploring Bet365's online sportsbook, it's clear why it's highly esteemed among sports betting enthusiasts. The operator's betting services are of exceptional quality.

The choice of nearly 40 sports provides bettors with a vast array of wagering options. This isn't limited to major events; even niche sports like snooker, rugby league, or water polo are well catered for with a comprehensive selection of betting events.

What's more, the variety of markets for each event is remarkable. The assortment of spreads, prop bets, and over/under markets surpasses what's typically available at other online betting sites in Canada.

This extensive range applies not only to popular sports but also to lesser-known ones, a rarity among operators in North America.

For American football, Bet365's market variety is particularly notable. Almost every aspect of a game is open for spreads and over/under bets. Plus, for those looking for high-stake opportunities, there are parlay wagers covering multiple NFL or CFL games.

Ice hockey enthusiasts are equally well-served. Bet365 offers a wide range of markets for all NHL matches, as well as numerous minor leagues and international competitions. Each game features at least 30 different betting markets.

Bet365 mobile and desktop betting features

In this part of our Bet365 review, we'll delve into the special features that operators utilize to enhance the value of betting accounts, focusing on what Bet365 brings to the table.

A well-known feature at Bet365 is the cash-out option, recognized by many bettors. This feature enables players to settle their bets early for a reduced return, even before the event has finished.

Similarly, the live betting feature at Bet365 is something many Canadian bettors are acquainted with. This dynamic form of betting allows for wagers to be placed during an event, adding excitement. Moreover, players have the opportunity to watch the event in real-time while evaluating their live betting choices.

Betting features facts

Cashout Yes
Bet builder Yes
Live stream Yes
Live betting Yes
Download No

Bet365's live streaming service encompasses numerous soccer and tennis matches from major events, in addition to various other sports fixtures. For events that aren't available via live stream, Bet365 provides detailed statistics related to the fixture, offering comprehensive insight for bettors.

Betting features rating

86 /100

Great range of features

  • User-friendly Cash Out
  • Abundant live betting choices
  • Live streaming for major events
  • Lacks unique, inventive features

Bet365, a well-respected sports betting operator, boasts an impressive array of features on both its website and mobile app, including an extensive selection of pre-match markets.

The cash out feature at Bet365 stands out for its ease of use, simplifying the process of cashing out bets compared to other sites.

What I particularly appreciated was Bet365's extensive live streaming services. Unlike many online sportsbooks, Bet365 caters to fans of less mainstream sports and events, offering live streams for fixtures often not available on other sites.

Bet365's live betting features align with what's typically found on other sports gambling sites. The range of markets usually mirrors pre-match offerings, but with odds that change rapidly as the events unfold.

Overall, while Bet365's features were enjoyable, they didn't particularly set it apart from other sports gambling sites in Ontario.

An additional noteworthy feature at Bet365 is the bet builder function. This tool allows you to craft custom bets by combining different markets from the same event. For instance, in soccer, you could combine bets like first goalscorer, total number of goals, and the winning team. Bet365 then calculates the combined odds, often resulting in high potential payouts.

Bet365 sports betting odds

Choosing sports betting sites with the best odds can significantly enhance your potential profits. For example, if one site offers odds of +600 on a market, but another offers +700, opting for the site with the higher odds can greatly increase your winnings.

Our analysis revealed that Bet365 consistently provides highly competitive odds for its sports wagering markets. In many instances, Bet365's odds were found to be among the best in the industry.

On average, the payout percentage at Bet365 is 94.57%. This rate is comparable to peers like William Hill and marginally higher than the sports betting industry average of 93.53%.

Betting features facts

Average payouts 94.57%
Average football payouts 94.67%
Average baseball payouts 92.73%
Average live payouts 95.25%
Boosted odds No

Sports betting sites frequently use bet boosts, which involve offering improved odds on certain betting markets. However, at the time of our review, we didn't come across any bet boosts available at Bet365.

Odds rating

81 /100

Excellent odds on numerous markets

  • Above-average payouts
  • Impressive basketball payouts
  • Modest tennis payouts

Bet365's odds stand out positively compared to other operators in Ontario. With an average payout of 94.57%, which is higher than the industry norm, Bet365 consistently offers competitive odds.

This is particularly evident in basketball markets, where the payout rate is an impressive 95.25%. NBA enthusiasts are likely to find some of the best betting odds at Bet365.

However, not all sports fare equally. Tennis, for example, has a lower average payout of 92.73%. But it's important to note that this is an average figure, and competitive odds can still be found in various tennis markets.

A notable drawback at Bet365 is the absence of boosted odds, a common feature among many operators that tips the odds in the bettor's favor for popular markets.

In conclusion, Bet365 excels in offering sports betting odds. While there are markets with lower payouts, overall, Bet365 demonstrates strength in this aspect.

Bet365 payment methods: 9 to choose from

Smooth deposit and withdrawal processes are crucial in sports betting. It's important to avoid issues like delayed withdrawals or the unavailability of preferred payment methods.

Bet365 offers nine payment options for both deposits and withdrawals, catering to a variety of preferences. These options include Visa, MasterCard, Instadebit, Interac, iDebit, ApplePay, PaySafeCard, ecoPayz, and bank wire transfers.

The minimum deposit for most of these methods is C$10. However, for Instadebit, Interac, and iDebit, the minimum starts at C$20, and for bank wire transfers, it's a minimum of C$200.

Payment method facts

No. of payments 9
Best option Visa
Minimum deposit C$10
Maximum deposit C$50,000
Minimum withdrawal C$10
Maximum withdrawal C$40,000
Average deposit time Instant
Average withdrawal time 5 – 24 hours
Average deposit fees No fees
Average withdrawal fees No fees

Besides the outstanding pre-match markets previously discussed, our review of Bet365 also uncovered numerous markets for live betting events happening globally.

Deposit methods

payment method mastercard
payment method bank transfer
Bank Transfer
payment method apple pay
Apple Pay
instadebit payment method

Withdrawal methods

payment method mastercard
payment method bank transfer
Bank Transfer
instadebit payment method

Payments rating

86 /100

Impressive payment variety

  • Nine payment methods
  • Quick deposits
  • Same-day withdrawals possible
  • No PayPal or ecoPayz accepted

At Bet365, the maximum deposit limit is $200,000 for bank wire transfers, while for other methods, it's capped at $50,000. Withdrawals have a range starting from $10 up to $50,000. Notably, Bet365 doesn't impose any fees on deposits or withdrawals. However, it's advisable to check with your bank or provider for any potential charges they might apply.

Bet365 stands out for its reliable payment methods, ensuring a smooth experience for both deposits and withdrawals.

The deposit and withdrawal limits at Bet365 align with what's generally offered by other operators in Ontario, catering to the needs of most players.

A commendable aspect of Bet365 is the absence of fees on payment methods. This is a notable advantage, as not all top sports betting sites in Ontario offer this benefit.

While the range of payment methods at Bet365 is typical for an online sports website in Ontario, with a few exceptions, most players will find their preferred method available.

In summary, Bet365 excels in its payment options, offering fast, dependable services that contribute to a hassle-free payment experience for all users.

Safety features at bet365

When engaging in online betting, the primary concern should be security. It's crucial to ensure that both your financial and personal data are protected and that your bets are reliably honored.

Fortunately, Bet365 is fully licensed and regulated by the Ontario Gaming Commission (OGC). In order to obtain this license, Bet365 has proven that they provide a fair and secure online sports wagering service.

Furthermore, Bet365 is also licensed by the UK Gambling Commission (UKGC) and the Malta Gaming Authority (MGA). These additional licenses reinforce Bet365’s strong credentials in terms of betting security.

Safety facts

RNG auditor eCOGRA
Seals of Trust iGaming Ontario, IBIA
Responsible gambling ConnexOntario
SSL encryption 256-bit
Ever blacklisted No
Licensed The Alcohol and Gaming Commission of Ontario
Self-imposed spending limits Available
Self-exclusion Available
Cooling-off period Available
Account authentication Required
Two-factor authentication Available

The auditing of the Random Number Generator (RNG) at Bet365 is conducted by eCOGRA, a reputable testing agency. They consistently produce reports verifying the fairness of Bet365's betting features, which assures that any winning bets placed will indeed be honored.

Licensed by
The Alcohol and Gaming Commission of Ontario
Trusted by

Safety rating

91 /100

A secure betting platform with no complaints.

  • Licensed and regulated
  • Fair outcomes on all bets
  • Never blacklisted

Discovering that Bet365 is a fully licensed and regulated operator didn't come as a surprise, given its excellent reputation. This licensing ensures that you can engage in betting activities on Bet365 with complete confidence.

Like other Ontario online sportsbooks, Bet365 offers a safer gambling tool. This feature is designed to help you manage your time and money spent on the site, a critical aspect of responsible gambling.

It is strongly advised to utilize this tool as it aids in maintaining control over your betting activities and prevents potentially distressing financial losses.

Another important security measure at Bet365 is the option for self-exclusion. This allows you to choose a period during which you are barred from placing cash bets, helping to promote responsible gambling practices.

In summary, Bet365's security measures are thorough and reliable. With all essential safety features in place, you can bet with the assurance that your personal and financial data are well-protected.

Bet365 customer support

When gambling online, it's inevitable to encounter occasional issues, whether it's confusion about promotions or difficulty understanding certain bets. Let's explore how Bet365 assists customers in these situations.

Bet365 provides several avenues for customer support, including live chat, email, and telephone services. These options are available around the clock, ensuring prompt and effective resolutions to any queries.

Additionally, Bet365 features an extensive Frequently Asked Questions (FAQ) section on both its website and app. This resource is designed to address most common issues and questions, offering quick access to information and solutions.

Support facts

Availability 24/7
Live chat Yes
Email [email protected]
Phone No
On-page support FAQs & Help section
You can access all customer support options at Bet365 through the 'Help' section found in the menu of their website or app. This is also where the Frequently Asked Questions (FAQ) section is located, providing a centralized and convenient way to seek assistance or information.
Support rating

91 /100

Excellent customer support and comprehensive FAQs

  • 24/7 live chat
  • Phone and email support
  • Extensive FAQs
  • Assistance and FAQs appear in pop-up windows.

Bet365 earns a high rating in customer support, meeting virtually all desired aspects in this area.

The 24/7 availability of support is a significant advantage. It ensures that solutions to any issues can be obtained regardless of when they occur.

The quality of customer service at Bet365 is notable. The support staff are professionally trained, knowledgeable, and perform their duties excellently.

I was particularly impressed with the FAQ section on the Bet365 sports website and app. The inclusion of a search bar simplifies the process of finding specific information, making it a straightforward task.

In summary, Bet365's customer support effectively complements its overall offerings. The efficiency and speed of the support are crucial for a positive experience in sports wagering, and Bet365 excels in these aspects.

Bet365 usability

A well-designed sports website and app can significantly enhance your online sportsbook experience. Let's see how Bet365 fares in this aspect.

Both Bet365's website and mobile app are characterized by their distinctive green and black brand colors, creating a unique and recognizable look. This branding extends to the menus, contributing to a standout product appearance. In fact, Bet365's app ranks as one of the best in the market in terms of design and usability.

The primary menus on both the website and app are user-friendly, allowing you to easily search for events within a specific sport. Additionally, there's a separate sports bar for directly typing in the team or competition you're interested in. Another menu feature provides quick access to various support functions, including deposit methods and customer service options.

Overall, the design and functionality of Bet365’s website and app add value to the user experience, showcasing Bet365's excellence in this domain as well.

Usability facts

Ease of navigation Excellent
Live sticky chat Yes
Interface rating Very user-friendly
UX rating Great customer experience
Mobile app Yes
Mobile usability rating Perfectly mirror website
Other products Casino, Poker, E-Sports, Fantasy Sports
The Bet365 mobile app is available on Android and Apple devices. It can be downloaded from either the Apple Store or Google Play. Downloads take just a few seconds.

Play on these devices


Platform rating

91 /100

Top-notch website and mobile app.

  • Fantastic user experience
  • Easy to navigate
  • Excellent search function
  • Lines are difficult to read

The design and development of Bet365's website and app clearly demonstrate significant expertise. The creators have prioritized a customer-centric approach, resulting in an exceptionally user-friendly experience.

Navigating the site and app is straightforward, thanks to well-organized menus and distinctive branding. This layout allows for quick and easy access to preferred betting options within moments.

Accessibility of supporting information is another strong point. Account details are prominently displayed, facilitating effortless deposit transactions. Notably, customer support options are conveniently available right from the home page.

The Bet365 app is a near replica of the desktop site, which is a positive feature, considering the desktop version's superior design. The app's excellent loading speeds further enhance its usability as a sports betting tool.

In conclusion, Bet365 excels in providing an enjoyable user experience, regardless of whether you prefer mobile or desktop betting. The platform's design and functionality are tailored to meet the needs of sports wagering enthusiasts effectively.

Expert verdict

Bet365 earns a strong endorsement from us. We were thoroughly impressed with almost every facet of the operator – from the betting features, odds, customer support, to the mobile app, each aspect is of exceptional quality.

The standout feature of Bet365, if we were to highlight one, is undoubtedly their extensive range of sports wagering markets. Regardless of your sports and event preferences, Bet365 provides an impressive array of markets.

It's challenging to pinpoint significant flaws with Bet365. While you might encounter less competitive odds occasionally, this is a common occurrence across most betting sites and shouldn't be a deterrent.

In summary, we highly recommend Bet365 as your next go-to betting site in Ontario. We are confident that it will meet your expectations, and wish you the best of luck in your betting endeavors with Bet365!


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At Lucky Marmot, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, Lucky Marmot is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.