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2024 Unibet sportsbook review: Ontario

Dave Surr
March 7, 2024
Checked by
Dave S

88 /100

Expert rating

Award-winning sportsbook

19+. All betting-related products and services regulated by iGaming Ontario are available only to those physically present in Ontario. Play responsibly. Contact ConnexOntario for support.

Unibet sportsbook stands out as a top choice for bettors seeking great live streaming options and a user-friendly mobile application. It offers a fantastic betting environment with competitive odds on favorite sports and robust security measures.

This review of Unibet sportsbook covers everything from security aspects, range of sports and odds, ease of navigation, to in-play betting options, and beyond.

Operator highlights

  • Extensive live stream coverage
  • Effective customer service
  • Fee-free withdrawals

Pros and cons

  • Extensive live-streaming availability
  • Good customer service
  • Various payment methods
  • Few major leagues
  • Lacks 24/7 live chat
  • poor site & app visuals

General info

Launch date 04/04/2022
Company behind Kindred Group
Unibet sportsbook review

Sports and markets at Unibet sportsbook

Unibet provides Ontario players with an extensive range of betting markets and sports options. Unibet Sportsbook Ontario caters to all sports betting preferences, including options for casino game wagering.

This betting platform includes major European leagues. Bettors can place wagers on their preferred teams in numerous championships throughout Europe and America.

Unibet Sportsbook Canada is tailored for players in this area. Additionally, the sportsbook has become quite popular among users in other Canadian provinces, the US, and beyond.

Sports events facts

Total number of sports to bet on 28
Bet options per match (American football) 71+
Bet options per match (hockey) 3+
Alternative options No

In this review of Unibet Sportsbook, we will delve into the various leagues it encompasses and discuss the advantages and disadvantages of betting here. The sports section includes offerings from the US, Canada, and other countries engaged in similar sports.

Game types

formula 1
Formula 1

Available events

PGA Tour Canada

Sports and markets rating

81 /100

Broad coverage

  • Local and global sports
  • Unique betting lines for each sport
  • Limited markets for certain sports
  • No unpopular sports included

Online sports bettors can easily navigate various sports through the Unibet app. The app offers a range of markets, allowing users to choose from well-known sports as well as lesser-known ones. Additionally, live casino dealerships are also a feature.

The website is rich in different betting lines, offering parlay bets, spread bets, total lines, future bets, and prop bets.

The excitement in sports betting here is amplified by the wide range of markets available for each sport. Betting options include over/under, straight bets, goals, and more.

Unibet provides access to popular sports like basketball, hockey, and football, along with niche markets such as chess, trotting, and surfing.

While Unibet might not be the most recognized name in other parts of America, it maintains a high satisfaction rate among its players.

For American football enthusiasts, the Unibet app covers events like the NFL Preseason, NFL Pro Bowl, various NCAA championships, and the Senior Bowl USFL.

Hockey fans have reasons to be happy too, as the sportsbook includes events from the NHL, World Championship, and various European leagues. However, the range of betting options for hockey is somewhat limited.

Unibet sports betting features

The betting features on Unibet Sportsbook are intuitively placed, making them easy to locate. The mobile platform also boasts user-friendly navigation for all betting features.

Whether your interest lies in sports betting or online casinos, the interface is straightforward, allowing quick access to necessary options, including payment methods.

Moreover, Unibet includes some of the most sought-after features in online sports betting, which are also available in their casino and online sportsbook. Key features include live streaming, live games, and in-play betting.

Betting features facts

Cashout Yes
Bet builder Yes
Live stream Yes
Live betting Yes
Download Yes

Users of Unibet Sportsbook can easily download the Unibet mobile app either directly from the website or from the app store. Additionally, apps for sports and online poker are also available for download.

Betting features rating

91 /100

Quality design

  • Vast live streaming
  • 80,000 sports and events
  • In-play displays upcoming events
  • Stats may be incomplete

Unibet stands out with one of the largest selections of live-streamed events, offering coverage of over 80,000 sports and events, making it a leader in this field.

Unique among many sportsbooks, Unibet offers extensive live streaming for animal racing events like horse and dog races, a feature not commonly found in competitors like BetRivers.

The in-play feature of Unibet is noteworthy as well. It displays upcoming events for the sport you are currently viewing, allowing punters to bet on future sports and integrate them into their parlays or bet-builders.

However, Unibet isn't without its drawbacks. Notably, the statistics button in in-play games has been criticized by users for not always functioning properly, which could be due to network issues but remains a point of concern.

A significant limitation of Unibet is that its live streaming service isn't free. Users need to have funds in their account to access live streams, meaning those without a funded Unibet account cannot stream events.

Unibet also offers an early cash-out feature, available for nearly every sport and market, a more comprehensive offering compared to platforms like PokerStars. This feature is prominently displayed, showing the available cash-out amount, but it becomes unavailable once the game concludes.

Unibet Ontario sportsbook odds

Sports betting odds are a major draw for bettors, as everyone aims for substantial wins, and the odds set by a sportsbook directly influence potential winnings from a stake.

Consequently, sportsbooks, including Unibet, strive to offer competitive odds to their customers. It's an unspoken rule in the industry that your odds can either set you apart or push you out of the market.

Fortunately, Unibet distinguishes itself as one of the sportsbooks in Ontario offering high odds across all sports, markets, and betting options.

Betting odds facts

Average payouts 93.95%
Average football payouts 95.23%
Average hockey payouts 93.08%
Average baseball payouts 95.72%
Average live payouts 94.68%
Boosted odds Yes

Unibet is recognized as one of the top 10 sportsbooks in Ontario, notable for its quick and secure payment methods. At the time of this review, Unibet Sportsbook was processing withdrawal requests and payments within a 48-hour timeframe.

Odds rating

81 /100

Among the best odds available

  • TV and novelty odds offered
  • Elevated basketball odds
  • Competitive in-play game odds
  • Lower odds for certain sports

At Unibet, bettors have the unique opportunity to place wagers on certain TV shows and novelty events, provided they are listed on the site.

While the odds offered by Unibet may not always be the highest in the sports betting industry, they stand out when compared to other online gambling operators like ComeOn and Sports Interaction.

The odds for some sports and events might be lower, but Unibet typically offers higher odds for upcoming in-play games, leading to potentially higher payouts. The difference in odds can range from 0.01 to 0.05.

However, it's observed that less popular sports at Unibet don't enjoy as high odds as the more popular ones, indicating an uneven distribution of odds across different sports.

Furthermore, the odds for current or active in-play games tend to be lower, almost as if they decrease once the games commence.

Payment methods

The fundamental goal of betting is to win, and placing a wager requires money, highlighting the importance of payment systems in any betting platform.

Unibet has excelled in offering a variety of payment options for its players in Canada, accommodating various methods, including e-wallets.

In essence, Unibet not only provides convenient payment options for its Canadian users but also caters to players residing outside Canada with suitable payment methods.

Payment method facts

No. of payments 4
Best option InstaDebit
Minimum deposit C$10
Maximum deposit C$2,500
Minimum withdrawal C$10
Maximum withdrawal C$100,000
Average deposit time Instant
Average withdrawal time 48 – 72 hours
Average deposit fees No fees
Average withdrawal fees No fees

Unibet Sportsbook maintains transparency regarding its fees, and fortunately for bettors, there are none, regardless of the type of payment or whether it's a deposit or withdrawal. However, it is important for users to be aware of and review any charges that may be applied by their own payment providers.

Deposit methods

payment method mastercard
instadebit payment method

Withdrawal methods

payment method mastercard
instadebit payment method

Payments rating

86 /100

A decent option for secure payments

  • Zero fees
  • Fast transaction processing
  • Slow withdrawals

Unibet displays secure and trusted payment methods at the footer of its page. Although other methods are available, the ones listed are particularly recommended for users. Mastercard and Visa are among these recommended methods due to their security and reliability. However, punters still have the option to use other approved payment methods on the platform.

Deposits through Unibet's payment options are free of charge, and the funds are credited to the player's gaming account instantly. Delays in payment may occur only due to network issues or internal problems with the selected payment method.

Unibet allows players to deposit up to C$5,000, depending on the method used. This limit might be lower than the preferred amount for some high rollers, who may seek a limit of C$10,000 or more.

A notable drawback of Unibet's payment system is the withdrawal time. Depending on the chosen method, it may take up to a week to receive funds, which is slower compared to operators like FanDuel and BetRivers, known for faster processing.

Some withdrawal channels do offer instant withdrawal but at a cost. For instance, Neteller charges a fee for immediate withdrawal services.

Security and safety features

Unibet recognizes the paramount importance of ensuring the safety of its customers' accounts and funds. Consequently, they have implemented robust security measures.

To safeguard user data, Unibet Sportsbook employs advanced security technologies, including firewalls and encryption. However, users also bear responsibility for the security of their account information.

The most likely source of a security breach could stem from users sharing their account login details with others or inadvertently compromising their information through insecure third-party applications.

Safety facts

RNG auditor eCOGRA
Seals of Trust iGaming Ontario, EGBA, Global Gambling Guidance Group, IBIA
Responsible gambling ConnexOntario, RGC, CAMH, Gamblers Anonymous, GamTalk, Gam-Anon
SSL encryption 128-bit
Ever blacklisted No
Licensed The Alcohol and Gaming Commission of Ontario
Self-imposed spending limits Available
Self-exclusion Available
Cooling-off period Available
Account authentication Required
Two-factor authentication N/A

Unibet has demonstrated its commitment to responsible gambling by partnering with Gordon Moody, an organization renowned globally for offering support to individuals impacted by gambling. This collaboration underscores the seriousness with which Unibet approaches the issue. Gordon Moody provides comprehensive online support, including practical guides and emotional assistance, to those affected by gambling issues.

Licensed by
The Alcohol and Gaming Commission of Ontario
Trusted by
Gamblers Anonymous
RGC (Responsible Gambling Council)
CAMH (The Centre for Addiction and Mental Health)

Safety rating

96 /100

Focuses on responsible betting

  • Simple activation of spending limit
  • Wide range of responsible gambling choices
  • Licensed online sportsbook
  • No two-step authentication available
  • No specified RNG auditing

The responsible gambling icon on Unibet is conveniently located at the right corner of the homepage, right next to the 'About Unibet' icon. Bettors can easily set their spending limits by following straightforward instructions provided on the site.

Unibet offers multiple ways to support responsible gambling beyond just spending limits. These include various tools and therapies, some provided through their partnerships, to assist their customers in betting responsibly.

Highlighting their credibility, Unibet operates in over 100 countries and has consistently maintained a good reputation in responsible betting services, without any major red flags.

For security, Unibet employs 128-bit SSL encryption, but it's noted that they do not use two-step authentication for user logins, a feature that is available with some competitors like BetVictor.

Concerning the auditing of their Random Number Generation (RNG) system, Unibet Sportsbook Ontario hasn't specified the third-party provider responsible for this task. While they assert that private companies conduct RNG auditing, the lack of specific disclosure may raise questions for some about the identity of these auditors.

Customer support at Unibet Canada sportsbook

It's true that reliable customer support is crucial for a positive experience with online betting sites. The availability and effectiveness of support can significantly influence user satisfaction.

Unibet Sportsbook offers Ontario users a variety of customer service options. These include self-help resources for users who prefer to address issues independently. If self-service is insufficient, direct assistance from customer service agents is readily available.

Users have access to various on-site support channels for assistance. If needed, they can speak directly with a customer service agent or contact the support team via email. These avenues ensure that users have multiple options to resolve any issues they encounter.

Support facts

Availability 8am – 11pm CET
Live chat Yes
Email [email protected]
Phone 1-855-485-8730
On-page support FAQs, Help centre, Webform, and Unibet Community
The FAQ section on Unibet is quite useful for resolving minor issues independently. For more urgent matters requiring immediate attention, utilizing Unibet's live chat feature is the recommended approach.
Support rating

86 /100

Excellent customer service

  • Convenient access
  • Supportive Unibet community
  • Numerous self-help options
  • Limited 24/7 live chat
  • No Telephone support

Unibet has established an efficient and accessible customer service system to enhance support for their users. Regardless of whether you're new to the website or the Unibet sportsbook app, contacting customer service for issue resolution is straightforward.

Beyond direct customer services, Unibet also fosters a sense of community among its users. They have set up a community forum page where users can join, share ideas, and assist each other in resolving various issues.

For those who prefer immediate self-service, the FAQ section on Unibet's sportsbook is a valuable resource, offering detailed solutions to a range of specific queries.

However, it's important to note that Unibet's customer service is not available 24/7. Direct communication with the customer service team is operational from 8:00 AM to 11:00 PM CET. For around-the-clock assistance, you might consider other sportsbooks like ComeOn.

The quickest way to contact Unibet is through their live chat feature. While calling their phone number is also an option, be prepared for potential wait times if the service is busy.

Platform and usability

No sports bettor enjoys struggling with a complex gambling website, as it can be frustrating and may lead them to abandon the site. Conversely, the Unibet platform is designed for easy navigation, with all essential features prominently displayed on the home page.

Additionally, there's a convenient Unibet sportsbook app available for download from both the Google Play Store and the Apple Store. A notable advantage of the Unibet app is that it doesn't consume excessive memory space, unlike some other betting apps.

Unibet has invested effort to ensure a high-quality user experience, both on its desktop website and mobile sports betting app. The app's loading time is generally quick, though it also depends on the user's internet speed.

Usability facts

Ease of navigation Top-notch
Search function Yes
Live sticky chat Yes
Interface rating Can be improved
UX rating Above average
Mobile app Yes
Mobile usability rating Perfect
Other products Casino, E-Sports
The icons on the Unibet homepage are bold and easily noticeable, allowing users to effortlessly find basic betting features without any confusion or guesswork.

Play on these devices


Platform rating

96 /100

Easy to use

  • Search bar available
  • Well-arranged homepage
  • Easy to navigate
  • Not so great graphics
  • Dull color scheme.

The search bar feature on the Unibet website, located at the top-right corner of the page, is an effective tool for navigating the platform, especially for those still getting acquainted with it.

One of the standout aspects of Unibet is the organization of its homepage. The layout presents a comprehensive overview of all available features, allowing for easy access with just a click.

For example, clicking on the “Sports” tab reveals all sports betting features, including leagues, conveniently on the right side of the page.

However, the website's design choices, particularly in terms of graphics, may not be as inspiring. The color scheme primarily combines shades of green, white, and grey, resulting in a simple design. While functional, a little enhancement could enhance its visual appeal.

For users who are particular about colors and design aesthetics, the grey, white, and green palette might seem lackluster, possibly leading to a perception of the page as somewhat dull.

Expert verdict

Unibet Sportsbook Ontario continues to rank as one of the top betting sites in Ontario. Its extensive range of sports and markets enhances the online betting experience for its customers.

Over the years, Unibet has shown significant improvement, with many features performing better than in the past. This progression indicates their commitment to meeting market demands and staying at the forefront of the sports betting industry.

Despite these advancements, there's room for further enhancement, particularly in aspects like site experience, graphic design, and color scheme, to make the platform more appealing and user-friendly.

Conclusively, Unibet Sportsbook is a worthwhile platform for those looking to bet on their favorite sports. It offers a user-friendly experience, a wide array of features, and competitive odds, making it a solid choice for both new and experienced bettors.


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At Lucky Marmot, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, Lucky Marmot is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.