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Casino Days Review | Ontario, Canada Insight 2024

LuckyMarmot
March 27, 2024
Checked by
Dave S

91 /100

Expert rating

Fast and secure payments

19+. All betting-related products and services regulated by iGaming Ontario are available only to those physically present in Ontario. Play responsibly. Contact ConnexOntario for support.

Casino Days stands out among Canadian websites for its thrilling selection of slot games. However, the excitement doesn't come at the expense of safety; the site is dedicated to providing a safe and reliable environment for players. In this detailed review, we delve into Casino Days’ diverse gaming options, its intuitive design, exceptional customer service, flawless mobile compatibility, and a variety of easy payment options.

Operator highlights

  • High-quality live games
  • 30+ software providers
  • Mobile-friendly site

Pros and cons

  • Solid game selection
  • Fast withdrawals processing
  • 24/7 chat support
  • Some uncategorized games
  • Limited payment options
  • No mobile app

General info

Launch date 04/04/2022
Company behind Rhino Entertainment Ltd

Games: Casino Days Ontario slots and more

Our investigation into the gaming options revealed that Casino Days doesn't provide a dedicated app. Hence, our attention was on the desktop platform.

We generally look for a portfolio of over 500 games for an online casino to rank well. Casino Days impresses with a selection exceeding 1,000 games spanning various categories.

The majority of these games are slots at Casino Days, organized into diverse groups such as Megaways, Feature Buys, and Popular titles.

As for table games, the offerings are more limited, with just a handful of virtual blackjack, roulette, and baccarat games available. The video poker selection is similarly modest, with only a couple of options to choose from.

Game facts

Expert’s pick Wolf Gold
Slots total 900+
Popular slots Book of Dead
Jackpots 38
Top jackpot Fortune Teller
Table games 20+
Popular table game Atlantic City Blackjack
Live games 156
Most streamed Crazy Time
Average RTP 96.00%
Demo-play availability Yes

Nonetheless, as highlighted in this Casino Days review, the live casino segment is robust. Boasting over 100 live casino titles, they are primarily supplied by the well-respected Evolution Gaming.

Game types available

Games rating

86 /100

Excellent slots and live games, sparse table games

  • Top slot games offered
  • High-quality live dealer games
  • Option for free play
  • Table games selection is limited
  • Minimal video poker games

The game collection here may not be vast, but it's well-varied, which I appreciated and it reflected in my evaluation.

I was delighted to find an extensive lineup of slot games divided into various interesting categories, including Epic Wins over 10,000x, Megaways, and Feature Buy, adding a unique and useful touch.

On the downside, the range of jackpot slots didn't excite me much, reminiscent of the situation at Wheelz. Despite Microgaming's presence, notable big jackpot titles like Mega Fortune were absent.

Initially, the quantity of games seemed substantial. However, recalling that PlayOJO online casino has introduced over 3,000 games to the Ontario market, I wondered why Casino Days hasn't matched that breadth.

Concluding with a positive aspect, the live game suite is impressive, with more than 100 options powered by Evolution Gaming, which did positively influence my rating.

casino days game
Casino Days Games: screenshot taken from Casino Days Casino (casinodays.com/ca) on March 2024

Software at Casino Days Canada

When assessing online casino platforms, a diverse selection of games supported by a multitude of software providers is key. A minimum of 20 providers is typically what we look for.

At Casino Days, Canadian players have the luxury of choosing from titles developed by 30 different software providers. This includes a mix of industry heavyweights as well as smaller, specialized studios.

Each provider contributes games that are not only mobile-friendly but also fair in gameplay. Furthermore, all the software companies featured on the site are fully licensed and hold a strong reputation in the gaming industry.

Nevertheless, it's worth noting that Casino Days does not offer any exclusive or proprietary games or software. The platform solely hosts game software from established providers in the industry.

Provider facts

Most popular slot software Pragmatic Play
Number of software providers 30
Live providers 1
Most popular live software Evolution Gaming
Bespoke software No
Download required? Yes

The presence of several smaller game developers, including Snowborn, Rabcat, and ReelPlay, adds a touch of diversity and uniqueness to the game selection at Casino Days, setting it apart from other websites.

Available software

NetEnt
Microgaming
Play'n GO
Pragmatic Play
Evolution
Red Tiger Gaming
Push Gaming
Big Time Gaming
Relax Gaming
Quickspin
Fantasma
Northern Lights
Gold Coin Studios
PearFiction Studios
Stormcraft Studios
Wazdan
Aurum
ReelPlay

Software rating

94 /100

Library features top-tier game developers.

  • Large number of providers
  • Industry-leading names
  • Live games by Evolution
  • No exclusive games

I was quite satisfied with the diverse array of providers at Casino Days, allowing me to award it one of the highest ratings in my assessment.

While it doesn't match the three live dealer providers found at LeoVegas, Casino Days does boast titles from Evolution Gaming, a leader in live casino entertainment. This selection afforded me access to some of the finest live games available, with a variety of betting options to boot. This is a step up from the Pragmatic Play live casinos provided on many other platforms.

With about 30 providers, Casino Days stands out, although it doesn't quite reach the benchmark set by PartyCasino, which has 40. Still, the range is commendable.

Notably, alongside big names like Microgaming, the inclusion of smaller studios such as Red Tiger Gaming, Snowborn, and ReelPlay means a broader variety of games to explore.

Casino Days Promotion: screenshot taken from Casino Days Casino (casinodays.com/ca) on March 2024

Payment methods

We generally recommend that an online casino offer a wide range of payment methods, ideally at least 10, to accommodate your preferences.

Casino Days provides six payment options, tailored to their Canadian clientele. Among these, various Interac services are prominently featured for transactions.

The minimum deposit amount depends on the method chosen, starting at C$5 for MuchBetter and going up to C$25 for certain Interac services. On the other hand, the minimum amount for withdrawals is consistently set at C$20. Maximum limits vary, with MuchBetter allowing the highest deposit ceiling and Bank Transfer permitting the largest withdrawals.

Deposits are processed instantly, ensuring you can start playing without delay. If you choose MuchBetter for withdrawals, you'll enjoy instant transactions. Other methods may range from a quick one hour to a few business days.

Payment facts

No. of payments 6
Top payment MuchBetter
Minimum deposit C$25
Maximum deposit C$3,000
Minimum withdrawal C$20
Maximum withdrawal C$50,000
Average deposit time Instant
Average withdrawal time 72 hours+
Average deposit fees No fees
Average withdrawal fees No fees

Casino Days ensures that players are not charged any fees for transactions. If you encounter any issues or have questions about a payment, reaching out to the support team is straightforward, allowing you to quickly understand the status of your transactions.

Deposit methods

Withdrawal methods

Payments rating

86 /100

Secure but limited payment options

  • Transactions are safe
  • Fast withdrawal process
  • No fees applied
  • No card withdrawals
  • Lacks more options

Scoring this aspect was challenging due to the mix of very positive features alongside some drawbacks.

Starting with the positives, Casino Days excels in withdrawal speeds. The option for instant withdrawals with MuchBetter and the quick processing times of 1 hour to 1 day for other methods—except for bank transfers, which may take up to 3 days—is noteworthy. This is a step up from the respectable 3-day maximum at Unibet casino for non-bank transfer methods. I'm eager to test these claims myself for confirmation.

On the downside, the variety of payment methods was less than impressive, particularly since many are just different forms of Interac. This offering falls short when compared to the 9 diverse options available at casinos like BetMGM.

Nevertheless, the scoring tilts towards the positive, thanks to the low minimum deposit requirements and generous maximum withdrawal limits that accommodate various player budgets. This inclusivity places Casino Days at the higher end of an average score.

Casino days info
Casino Days info: screenshot taken from Casino Days Casino (casinodays.com/ca) on March 2024

Safety features

Ensuring safety is paramount when engaging with an online casino. We consider operating without a license a non-starter.

Casino Days abides by this essential criterion, possessing full licensing and regulation by the Alcohol and Gaming Commission of Ontario (ACGO). This licensure obligates them to comply with strict regulations or risk their operational status.

Moreover, Casino Days fortifies its online platform with SSL encryption and various security measures provided by DigiCert. Additionally, they implement PCI DSS encryption standards to safeguard your data, offering you peace of mind while you enjoy their games.

Safety facts

Auditing seals iGaming Ontario, PCI DSS, iab.Canada
Responsible gambling ConnexOntario
SSL encryption: 256-bit
2-step authentication Available
Ever blacklisted No
Licensed The Alcohol and Gaming Commission of Ontario
Company behind Rhino Entertainment Ltd
Deposit, wager, time, and loss limits All available
Self-exclusion Available
Cooling-off period Available

Furthermore, Casino Days is committed to promoting responsible gambling practices. They provide robust support systems to aid players in need. By utilizing their hotline, individuals can access a suite of tools designed to help manage or cease gambling activities, as well as obtain professional assistance.

Licensed by
The Alcohol and Gaming Commission of Ontario

Licensed by

GamCare
ConnexOntario

Safety rating

91 /100

High-level security with responsible gaming tools

  • Licensed and safe
  • Certified SSL encryption
  • Numerous gambling safety measures
  • No eCOGRA certificate

Casino Days complies with the expected security measures of a licensed and regulated Ontario online casino.

Although it lacks the eCOGRA seal that Royal Vegas flaunts, Casino Days' offerings from top-tier game providers undergo rigorous auditing by DigiCert to ensure fairness.

Information about their certifications and SSL encryption is conveniently located at the bottom of their homepage, a detail that I appreciated for its transparency.

This accessibility to security information positions Casino Days favorably compared to NorthStar Bets, where such details are less readily available, a factor that often raises concerns.

In essence, while Casino Days may not feature any unique security attributes, it meets all the fundamental requirements commendably. The absence of significant player complaints further reinforces my confidence in their security measures.

Mobile features

Nowadays, enjoying an online casino while on the move is a common expectation. While a dedicated app isn't a must, a mobile-friendly platform is essential.

At present, Casino Days doesn't offer a specific mobile application.

Nevertheless, they've optimized their website for mobile browsers, allowing you to engage with their full suite of online slots and games wherever you may be. The mobile site mirrors the desktop version in both functionality and design.

As long as you have a stable internet connection, the complete range of games, including live casino offerings, remains at your fingertips.

The mobile site maintains the desktop's aesthetics, featuring the same color palette and layout. This consistency ensures ease of use, sparing you from the need to reacquaint yourself with the interface on a smaller screen.

Play on these devices

Android
iOS
windows
Windows
windows
MacOS
linux
Linux

Mobile rating

88 /100

Mobile-friendly Casino Days, no app available.

  • Top-notch mobile usability
  • Mobile matches desktop
  • Excellent navigation
  • No mobile app

Casino Days might not have an app, but it does offer a solid mobile browser experience.

The mobile version reflects PokerStars in its consistency across devices, with identical themes, designs, and layouts as its desktop counterpart.

The absence of an app is not an issue here since the mobile site performs well with smooth loading times.

A notable advantage over places like SlotsMagic is the availability of the entire game library on the mobile platform. This comprehensive access is a significant plus.

However, an area for improvement would be better organization of games for more straightforward navigation on mobile. This critique pertains to the general design approach rather than the mobile site's functionality itself.

Customer support

For a seamless online gaming experience, reliable customer support from the casino is crucial.

A well-equipped casino should offer multiple avenues of assistance. Casino Days provides two main support channels: email and live chat.

The availability of live chat around the clock is essential and fortunately, Casino Days offers this service, manned by real individuals with response times typically under five minutes.

Email support, while slower with responses taking up to a day, is suitable for formal complaints or issues that aren't time-sensitive.

For immediate concerns, live chat is the recommended option, providing efficient and timely assistance.

Support facts

Availability 24/7
Live chat Yes
Email [email protected]
Phone N/A
On-page support FAQs & Help section
The FAQ section at Casino Days is conveniently accessible and can be found through the menu on the right-hand side or at the bottom of the page in the footer. This section is well-organized into major topics such as payments and betting, making it easy to find answers to common questions.
Support rating

86 /100

Efficient, expert support staff

  • 24/7 live chat
  • Fast response times
  • Detailed FAQs
  • No phone support

Once more, I found myself let down by Casino Days — it had the potential to do so much better. True, they offer a couple of ways to get support, but they're not easy to locate.

Hunting for the live chat feature wasn't particularly user-friendly. Once I managed to find it, I was connected to someone rather quickly, though not as swiftly as I've experienced with Royal Panda.

I must say, the support staff were quite helpful. Plus, I appreciated not having to log in to use the live chat — that's always a plus.

The absence of a phone support option was a downside for me. However, this is not uncommon — for instance, bet365 also lacks a phone service. Yet, bet365 does have a more accessible live chat, which gives them an edge.

My rating took another hit due to the FAQ section. Although it is comprehensive, the information is a bit all over the place. I found myself browsing through several sections to find the specific payment information I needed.

Usability

An online casino might have excellent features and options, but they're not much use if you can't find or access them easily. In this Casino Days review, I also considered how user-friendly the website is.

Casino Days sports a straightforward design, utilizing a pleasant combination of white with blue and purple hues. The layout is spacious, offering a clutter-free environment.
The Casino Days website isn't heavy on graphics, which contributes to faster loading times. However, you may experience slower speeds with some online slots.

The registration process is straightforward. By clicking the blue sign-up button at the top right corner and providing the required personal details, you can create an account. Just make sure you're at least 19 years old to sign up.

Usability facts

Mobile app No
Mobile games availability Full suite
Ease of navigation Difficult
Game filters Yes
Search function Yes
Loading speed 0.9
UX and UI rating Good
Other products Bingo
The website could be more user-friendly in some aspects. Accessing the live chat requires navigating to the Help section, which isn't immediately obvious. Additionally, the FAQ section has information that isn't always categorized intuitively, leading to some extra searching to find specific details.

Usability rating

83 /100

Efficient, expert support staff.

  • Minimalist design
  • Good colour scheme
  • Useful game filters
  • No table game section
  • Hidden live chat

On the surface, this site does look good, and I was initially impressed with the minimalist design. However, as I started to use the site, the issues started to appear.

For instance, there is a ton of white space here. I have issues with this and would prefer to be able to toggle on a dark mode like I can on Bet99.

Additionally, it took me ages to find the live chat. Why is there no sticky live chat on each page like on Casumo casino? It’s so much easier.

Instead, I had to go into the help section, click through to find a bit that offered more help, and finally tap the live chat button to get access. It needs to be more effort.

The games are laid out nicely, and it was fun to scroll through all the options. However, there were no filters, nothing to find providers (a search bar doesn’t cut it when I want to see all the options available), and bizarrely, no table game section. I got a low score here.

Expert verdict

In summary of this casinodays.com review, it offers a solid selection of casino games, but there's room for improvement, particularly with the inclusion of more video poker options. The live casino offering is impressive, enhancing the gaming experience.

The platform provides numerous speedy and secure payment methods, facilitating quick access to gameplay. Additionally, the VIP program is a nice perk for regular Canadian players, offering more reasons to stay engaged with the site.

Overall, Casino Days is quite user-friendly, especially when compared to other online gambling sites. Nonetheless, there are some navigational drawbacks, such as the need for better casino game filters, that could be refined to make the user experience smoother and more intuitive.

FAQs

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Ads Disclosure

At Lucky Marmot, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, Lucky Marmot is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.