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Lucky Days

LuckyMarmot
March 27, 2024
Checked by
Dave S

88 /100

Expert rating

Great payments selection

19+. All betting-related products and services regulated by iGaming Ontario are available only to those physically present in Ontario. Play responsibly. Contact ConnexOntario for support.

Uncover Ontario's best-kept casino secret. It might not boast the biggest assortment, but this spot compensates with its stellar lineup of premier games and an intuitive interface.

Our detailed review lays out everything crucial, from the extensive range of games to the stringent security in place, providing you with the insights necessary to fully enjoy your visit.

Operator highlights

  • Regular updates to game selection
  • Helpful support team
  • Many payment methods

Pros and cons

  • Good games selection
  • Great payments range
  • Instant live chat
  • Small live casino
  • No telephone support
  • Limited FAQs

General info

Launch date 03/11/2022
Company behind L7 Entertainment
Lucky Days casino review.

Games at Lucky Days casino Canada

After registering and activating your account at Lucky Days Casino, a plethora of gaming options awaits you. Beginners will notice categories like Top, Newest among others at their disposal.

With over 1,300 games on offer, Lucky Days Casino in Canada presents a vast array of over 1,200 slot games, a comprehensive live casino suite, and assorted virtual table games. Note the scant selection of video poker.

The gaming experience isn't confined to the desktop version; the Lucky Days Casino app also hosts these games, albeit with a slightly smaller collection.

The live casino section at Casino Lucky Days stands out, offering more than 30 live game options including popular games like roulette, blackjack, baccarat, and a poker variant. You'll also find engaging Indian card games such as Teen Patti and Super Andar Bahar for a unique gaming experience.

Game facts

Expert’s pick Buffalo King Megaways
Slots total 1,238
Popular slots Book of dead
Jackpots 4
Top jackpot Divine Fortune
Table games 39
Popular table game Blackjack Classic
Live games Total 32
Most streamed PowerUp Roulette

In essence, Lucky Days Casino provides an excellent platform brimming with gaming options. There's a variety for every player, unless video poker is your go-to game!

Game types available

Games rating

87 /100

Large collection of well-known games

  • Diverse gaming library
  • Many popular titles
  • Various progressive slots
  • Limited table game options

Lucky Days Casino online finds its niche comfortably in the middle ground. With close to 1,400 games, it's a commendable collection to begin with, yet it doesn't reach the heights necessary for the highest rating from me.

For perspective, online gaming hubs like Royal Panda boast upwards of 2,000 games. Nonetheless, Lucky Days still fares much better than Golden Tiger, which offers a mere 550 options.

The presence of globally renowned games is a highlight here. Notably, favorites like Thunderstruck II feature in the progressive slots category, although the cult favorite Mega Moolah is missing. This segment could use enrichment, seeing as it hosts only four titles compared to Dream Vegas's extensive range of over 40.

The assortment of virtual table games at Lucky Days Casino also falls short. The selection is sparse, and navigating to the table games section also presents a mix with live casino offerings, which can be quite muddling. A more streamlined organization in this area would be welcome.

And when it comes to video poker, the absence is conspicuous—no dedicated section exists, nor could I spot any titles through a direct search. It seems there's still room for improvement in this regard.

Software providers at Lucky Days casino

The software infrastructure at Lucky Days Casino efficiently supports everything from game play to cashing out your winnings. To begin with, the gaming portfolio is sourced from over 30 distinguished software developers.

Impressively, Lucky Days Casino features software from industry giants like Microgaming, NetEnt, Play’n GO, and Pragmatic Play, placing it on par with other top casino sites.

Adding to its distinctive charm is the inclusion of offerings from lesser-known but rising studios. Names like Red Tiger, Evolution, and Relax Gaming add to the diverse lineup.

These providers deliver premium games across various genres. Most utilize HTML5 technology, ensuring compatibility with a broad array of mobile devices, enhancing the gaming experience on the go.

Provider facts

Most used NetEnt
Total providers 31
Live providers 2
Bespoke software No
Download required? Yes

The sole drawback of the games at Lucky Days Casino is the absence of a demo mode. Players must log in to engage in any of the games offered.

Available software

NetEnt
Microgaming
Play'n GO
Pragmatic Play
Evolution
Blueprint Gaming
Push Gaming
Inspired
Big Time Gaming
Relax Gaming
iSoftbet
Nolimit City
Wazdan
Hacksaw Gaming
ReelPlay
Snowborn
Aurum
Rabcat
Just For The Win

Software rating

86 /100

Multiple top game creators

  • Over 30 providers featured
  • Famous game suppliers onboard
  • Dual live game sources
  • No provider filter option

Overall, my experience with Lucky Days online casino and its utilized software was quite positive. The platform's collection of reputable and fair providers is a commendable aspect.

While Lucky Days boasts a strong variety with over 30 different providers, it doesn't quite match up to platforms like ExciteWin, which partners with over 120 providers.

What stands out is Lucky Days' strategy of not relying on just one or two software providers, unlike Zodiac Casino, which limits itself to Microgaming, thus restricting its diversity. Lucky Days avoids this pitfall.

It's also noteworthy that the live casino at Lucky Days isn't powered by a single provider. With both Evolution Gaming and Pragmatic Play contributing to the mix, they significantly enhance the section's variety.

The game layout at Lucky Days could be improved with better filters, and while not the worst I've seen, the option to try out slots in demo mode would certainly enrich the user experience in the future.

Payment methods

Top-tier casino platforms typically feature around ten payment methods, as a variety of choices is key when evaluating an online casino. Anything less may not provide an ample range.

However, even with just nine banking methods, the options at this casino stand out compared to many competitors. Notably, almost every method is available for both depositing and withdrawing funds.

The casino itself doesn't impose any transaction fees, but it's wise to verify with your bank to ensure they don't apply any additional charges.

The transaction limits are reasonable as well, with a minimum deposit set at C$10 and withdrawals starting at C$20, which is consistent across all methods, including bank transfers.

Payment facts

No. of payments 9
Top payment Interac
Minimum deposit C$10
Maximum deposit N/A
Minimum withdrawal C$10
Maximum withdrawal N/A
Average deposit time Instant
Average withdrawal time 72 hours +
Average deposit fees No fees
Average withdrawal fees No fees

Deposits are credited instantly, allowing you to dive right into playing slots and other games as soon as you fund your casino account. The timeframe for withdrawals varies by method, taking anywhere from 1 to 5 days, with bank transfers typically requiring the most time.

Deposit methods

Withdrawal methods

Payments rating

93 /100

Variety of payment options available

  • Fee-free payments
  • Minimal transaction requirements.
  • Instant deposits
  • Slower withdrawals

I was quite impressed by the assortment of payment options at Lucky Days Casino. Interac stands out for its convenience, offering both deposit and withdrawal capabilities online.

The pending times here are commendably fast, typically around 24 hours, which is a significant improvement over the 48-hour waiting period at casinos like SpinAway.

It's important to note, though, that a shorter pending time doesn't necessarily equate to quicker actual payouts. In this case, the casino may take up to five days to process payments.

Similar to leading platforms like BetMGM, verification is required prior to any withdrawals at Lucky Days. It's wise to complete this step well before you plan to withdraw funds to avoid any delays.

One minor issue to mention: payment details weren't readily available on the main website. I had to contact customer support for this information and, while they were accommodating, they weren't able to provide all the details with ease.

Safety features: meets industry standards

Creating an account with Lucky Days Casino means prioritizing your safety as a player, and fortunately, this site meets all the regulatory requirements of Ontario.

The casino holds a valid license from the Alcohol and Gaming Commission of Ontario, ensuring its legal operation within the province.

Additionally, the casino is obligated to follow stringent security measures including SSL encryption, two-factor authentication, Know Your Customer (KYC) processes, responsible gambling practices, and routine audits to guarantee the fairness of the games.

Safety facts

Auditing seals N/A
Responsible gambling ConnexOntario
SSL encryption: 128-bit
2-step authentication Available
Ever blacklisted No
Licensed The Alcohol and Gaming Commission of Ontario
Company behind L7 Entertainment
Deposit, wager, time, and loss limits Available
Self-exclusion Available
Cooling-off period Available

The casino abides by these regulations, with some areas excelling more than others. For example, its responsible gambling resources are exceptional. However, the privacy policy could be clearer, and there's a lack of transparency regarding the third-party auditor responsible for game fairness verification.

Licensed by
The Alcohol and Gaming Commission of Ontario

Licensed by

ConnexOntario

Safety rating

91 /100

Essential safety features provided

  • Tools for responsible gaming
  • Solid fundamental security
  • Lacks extra security options

While Lucky Days provides solid security measures, it doesn't quite match the advanced level of encryption you'll find at PlayFallsview or the robust 2048-bit RSA and 256-bit SSL encryption used by BetRivers.

Still, the presence of SSL encryption at Lucky Days is essential. Without it, the casino wouldn't meet our standards for recommendation, as we consider it a critical safety feature.

Regarding game fairness, Lucky Days ensures integrity without specifying their auditing firm. The presence of top-tier game providers supports the assurance of fair play.

It's worth noting that, similar to Betano, not all details are readily accessible unless you're logged in or you've contacted customer support.

Lucky Days empowers players with responsible gambling tools, such as setting limits on losses and deposits, initiating cool-off periods, or self-exclusion, all of which can be managed conveniently through live chat.

Mobile features

Nowadays, the ability to access casino games on a mobile device is a must, and Lucky Days Casino accommodates this preference through various means.

Firstly, there's a dedicated mobile app available for both iOS and Android users. Although direct links to the app are not provided on the casino's main website, a simple search in the App Store or Google Play will yield the necessary download.

Alternatively, for those who prefer not to install additional applications, Lucky Days offers a responsive mobile version of their site that can be accessed through a mobile browser. This version mirrors the desktop experience but is optimized for handheld devices.

Regardless of the chosen mobile access point, the casino provides an extensive selection of games, ensuring that mobile users can enjoy nearly the same variety as desktop players without missing out on any features.

Mobile facts

Native app Yes
Browser access Google Chrome | Mozilla Firefox | Safari | Opera
Mobile games 800+
Top mobile game Wolf Gold
Live mobile games 30+
Mobile UX Good
The user interface and design of the Lucky Days mobile casino are refreshingly straightforward and uncluttered, ensuring a smooth transition for players familiar with the desktop version. The simplicity of the mobile site means there's hardly any adjustment needed to navigate and enjoy the games.

Play on these devices

Android
iOS
windows
Windows
windows
MacOS
linux
Linux

Mobile rating

86 /100

Mobile-friendly, but basic

  • Simple mobile layout
  • Most games available
  • Mobile browser version
  • Needs more games

The Lucky Days mobile casino stands as a solid, yet standard offering. It does everything right without presenting any notable distinctions.

Following the precedent set by platforms like Betsafe, the Lucky Days app doesn't feature the entire game library, but it still boasts a significant portion, including a majority of the live casino offerings, thanks to the mobile-focused efforts of Evolution Gaming and Pragmatic Play.

The mobile site excels with swift navigation, speedy load times, and streamlined graphics that enhance playability, setting it ahead of more complex mobile interfaces like that of the JackpotCity casino app.

However, the mobile interface could benefit from improvements such as additional filtering options and better game categorization. Despite this, its straightforward design ensures it remains user-friendly on smaller screens.

Customer support: very responsive

Lucky Days casino provides a smooth experience, yet in instances where assistance is required, the platform offers two support channels.

A readily available live chat operates around the clock, ensuring immediate help. For less urgent matters, there is an email support option. Like many modern online casinos, a phone support line is not provided.

The live chat feature is housed within the Help section of the website and is equally accessible from both desktop and the Lucky Days casino app, offering consistent service across devices.

Although a Help section is present, it may not be as exhaustive as one would hope. It addresses some common inquiries, but the brevity of the answers means that direct communication with customer support is often necessary.

Support facts

Availability 24/7
Live chat Yes
Email [email protected]
Phone N/A
On-page support Help section
For non-urgent issues, email support is available at Lucky Days casino. Moreover, a robust Help section is in place to tackle frequently asked queries, covering topics like deposit procedures and the range of sports accessible in the sportsbook.
Support rating

91 /100

Top-notch, friendly customer service

  • Instant response time
  • Available 24/7
  • Helpful support team
  • No telephone line

I must say, I'm not a fan of having to rely on others for information I should be able to find myself. That's why you might be surprised to learn that I've rated this section highly. Here's why:

The Help section on this site is noticeably subpar, especially when compared to the extensive Support Centre at 888casino, which covers a wide array of topics thoroughly. Despite this, I still gave Lucky Days high marks for their customer support.

This positive rating is primarily due to the excellent live chat service. Out of frustration with not finding details about payment limits, I reached out to the support team.

To my relief, in just 30 seconds, I was speaking to a friendly and authentic support person. Initially, I braced myself for annoyance when they asked for my account details, as it's a major annoyance of mine when support services won't assist unless you're an account holder, like what happens at SlotsMagic casino.

However, the support staff at Lucky Days efficiently and cheerfully answered all my inquiries. The interaction was entirely pleasant, rounding off with well-wishes for the weekend and my gaming session. This level of service definitely deserves a big thumbs up.

Usability

Lucky Days casino presents a user-friendly experience overall. The design might not be cutting-edge, but its simplicity ensures easy navigation.

The site's soft teal and white colour palette is pleasant to look at, but introducing a dark mode could be a nice addition for future updates.

With just three main tabs, the menu is straightforward, offering a breeze of an experience for newcomers who might be easily daunted by more complex interfaces.

That said, the game section could use a bit more organization. While there are specific categories for games, they aren't always accurate, and the absence of detailed filters to sort through the games is noticeable.

Usability facts

Ease of navigation Easy
Game filters No
Search function Yes
Loading speed 0.5 sec
UX and UI rating Neutral
Despite its minimalist design, Lucky Days casino does not have the fastest loading times, which is somewhat unexpected. Usually, a site with a simpler design would load quicker, but that doesn't seem to be the case here.

Usability rating

82 /100

Navigation is decent but not well-organized

  • Decent load times
  • Clear layout
  • No provider filters
  • Lacks game categories

The interface of Lucky Days casino is functional but lacks standout features. While the search function is useful, the absence of game filters based on providers is a significant shortfall. It's inconvenient, especially for users who prefer games from specific developers.

The mixed arrangement of live and virtual table games is also a point of contention, causing some confusion. A more organized separation would enhance user experience, similar to how some other casinos manage their game categories.

In terms of privacy and terms, Lucky Days does a good job of making these policies accessible, similar to platforms like PointsBet and DraftKings.

Overall, the simplicity of the site's design suggests a need for more detailed and refined elements to improve user navigation and satisfaction.

Expert verdict

In summary, Lucky Days casino has several strong points, like its extensive game library featuring over 1,300 games from more than 30 renowned game providers. This variety ensures that players have access to a wide range of popular games, and the majority of these are also available for mobile users.

The customer support at Lucky Days is noteworthy, with a team ready to provide immediate assistance when needed.

However, there are areas that require attention for a better user experience. The game categories need better organization, and the addition of game filters would greatly enhance game discovery on the site. The video poker selection is also missing, which could be a drawback for fans of this genre. Finally, the FAQ section is lacking in depth and could benefit from more comprehensive information to help players resolve common issues independently.

In all, Lucky Days casino offers a solid gaming experience but could reach higher with some improvements in organization and information accessibility.

FAQs

At LuckyMarmot.com, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. Some featured positions could have been paid for. We urge readers to abide by local gambling laws, which may vary and change. Please note, LuckyMarmot.com is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.
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Ads Disclosure

At Lucky Marmot, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, Lucky Marmot is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.