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Spin Casino Canada Review 2023 – Experts Insights

Dave Surr
November 27, 2023
Checked by
Dave S

93 /100

Expert rating

Best mobile casino apps

19+. All betting-related products and services regulated by iGaming Ontario are available only to those physically present in Ontario. Play responsibly. Contact ConnexOntario for support.

Spin Casino Ontario, formerly known as Spin Palace, stands as a trusted online casino in Canada, recognized for its top-notch security measures.

For those uncertain about selecting a casino, Spin Casino is a prime choice for both slot gamers and live casino aficionados.

For a detailed examination, connect with our casino specialist in this Spin Casino evaluation. We'll delve into the games, software, customer service, security, mobile applications, and beyond!

Operator highlights

  • Over 500 games
  • Solid security protocols
  • Respected and well-established company

Pros and cons

  • Three top-tier software providers
  • Apps for iOS, Android, and Windows
  • Strong security measures
  • Registration-required access
  • Broken support links
  • Text-heavy user interface

General info

Launch date 22/08/2022
Company behind Super Group
Spin Casino review

Online casino games: a decent selection

With an impressive array of over 500 casino games at Spin Casino, there's a vast selection to choose from. Players can pick from timeless table games, live dealer options, and a whopping 380+ online slot titles. All games undergo fairness checks and align with Spin Casino's collaboration with iGaming Ontario.

Popular slot games featured at Spin Casino encompass titles such as Wheel of Wishes, Thunderstruck II, Bars and Stripes, Joker 8000, Pub Fruity, and Mermaid’s Millions. Additionally, they host a variety of progressive jackpot slots, with substantial wins notably in games like Mega Moolah.

Beyond slots, the casino also caters to traditionalists. You'll find classic games like baccarat, blackjack, and roulette, each with multiple versions. Uniquely, Spin Casino provides keno and bingo options, which currently aren't widespread in Ontario.

Game facts

Expert’s pick Avalon 2
Slots total 380+
Popular slots Starburst
Jackpots N/A
Top jackpot Mega Moolah
Table games Total 30+
Popular table game Ultimate Texas Hold’em

Gamers seeking thrill frequently gravitate towards the dynamic live dealer games, which offer a variety of wagering choices. With its focus on tailoring the player experience, Spin Casino stands out as an exemplary host within the Canadian online casino realm.

Game types

Games rating

81 /100

Decent but limited choice

  • Includes bingo and keno
  • Nine video poker options
  • Leading providers featured
  • Smaller game library than rivals

A notable strength of Spin Casino is its diverse assortment of casino games. The platform makes browsing slots, identifying progressive jackpots, table games, live dealer sessions, and video poker seamless. Everything is organized and presented clearly.

While Spin Casino might not have as expansive a collection as some competitors like PlayOJO casino or SlotsMagic, which boast over 1,000 games, its collection of over 500 games is still commendable.

Unlike many, Spin Casino offers demo modes for many of its top games. This allows players to familiarize themselves with new titles without risking their funds.

This feature is particularly beneficial for players to acquaint themselves with newer games and their embedded bonus features without any monetary commitment.

Software providers

The essence of any casino lies in its games, and Spin Casino stands out as a frontrunner in Canada's burgeoning gambling scene. A significant factor driving this prominence is their selection of software providers.

These partners are committed to delivering top-notch casino games that captivate both new and returning players. Furthermore, Spin Casino offers all games in instant-play mode, eliminating the need for downloads and earning it a spot on our recommended list of instant-play casinos.

Though Spin Casino collaborates with various providers, the primary contributors are industry giants like NetEnt, Microgaming, and its affiliates Rabcat, Slingshot, and Triple Edge, which together helm the major offerings of the casino.

NetEnt is renowned for its stellar slots and advanced table games. Meanwhile, for live casino offerings, Evolution Gaming and Microgaming take the lead at Spin Casino.

Software facts

Most used Microgaming
Total providers 3
Live providers 2
Bespoke software No
Download only Yes

Given that industry titan Evolution powers the live dealer section, Spin Casino's blackjack, roulette, and baccarat offerings are top-notch. Advanced video streaming guarantees live gameplay.

Engaging with games crafted by these leading developers ensures that guests at Spin Casino Canada have a seamless and enjoyable experience. This holds true whether they're captivated by the visuals of the online slots or immersed in the lifelike ambiance of live table games.

Available software

Software rating

76 /100

Supported by industry experts

  • Leading providers in the market
  • Includes subsidiary studio games
  • Lacks some industry talent
  • Game selection limited by software

My initial venture into Spin online casino was overwhelmingly positive. Naturally drawn to the online slots and jackpot areas, I was keen to gauge the assortment and user experience of the games, as well as the software backing them.

Given Spin Casino's affiliations with renowned software giants, the quality matched my anticipations — top-tier. The slot games shine due to their impeccable production and the diversity in themes.

In the realm of live gaming, Evolution Gaming's reputation as a top-tier, award-winning provider shines through. Every game functions flawlessly, ensuring a streamlined gaming experience that's not only feature-rich but also informative and instructive.

The vast selection also guarantees minimal wait times, making it easy to find a suitable table or transition to a different one. A drawback, though, is the absence of select premium titles from producers like Pragmatic Play and Playtech, often found on other platforms.

One significant advantage is the seamless performance of Spin’s mobile casino games, thanks to the leading software partnerships. The primary limitation is in terms of game variety. If you share my gaming palate, you might find the selection from the same few providers eventually monotonous. I also sensed a gap due to the absence of certain lesser-known studios and innovative titles I've come to enjoy on alternative platforms.

Spin Casino withdrawal review and deposits - payments

Spin Casino provides a secure environment with a variety of banking methods, streamlining the deposit process for players. There are eight payment methods available, inclusive of versatile e-wallets that can encompass additional payment options, thereby broadening the scope.

Accepted payment methods at Spin Casino include Visa, Mastercard, Interac, eCheck, Instadebit, paysafecard, MuchBetter, and Apple Pay. With Apple Pay, players can amalgamate various payment methods using their device.

The options for withdrawals are almost as extensive as those for deposits. E-wallets are especially suitable for players who prefer to keep their primary bank funds separate from their gambling reserves.

Additionally, prepaid options like paysafecard are beneficial for those looking to manage their spending. It's crucial to note that while many payment methods at Spin Casino serve both deposit and withdrawal functions, some are exclusively for deposits.

Payment facts

No. of payments 8
Top payment Visa
Minimum deposit C$10
Maximum deposit N/A
Minimum withdrawal C$50
Maximum withdrawal N/A
Average deposit time Instant
Average withdrawal time 72 hours +
Average deposit fees No fees
Average withdrawal fees No fees

Prior to depositing, you'll have to authenticate your Spin Casino account by presenting proof of ID, confirmation of a registered Canadian address, and evidence of financial capability during the deposit process. It's paramount to peruse the Terms and Conditions thoroughly before proceeding.

Spin Casino's collaboration with only top-tier financial institutions assures players of the safety of their money, be it during deposit or withdrawal. The set limits for minimum and maximum deposits are quite accommodating.

Deposit methods

Withdrawal methods

Payments rating

96 /100

Excellent payment options

  • Trusted financial institutions
  • Unlimited withdrawals
  • Lacks convenient options like PayPal.

Spin Casino provides a plethora of popular payment methods, albeit missing a few like PayPal, iDebit, Trustly, and Google Pay. Nevertheless, given the wide array of alternatives, this doesn't pose much of a hindrance.

While deposits are processed instantly, withdrawals might require up to three days, especially if using bank transfers. In contrast, methods like prepaid cards (for deposits only) or online transfers expedite the process.

Many of Canada's top online casinos don't quite measure up in the payments department, setting Spin Casino apart as a top contender. When considering casinos that offer 8-10 payment options, Spin Casino undoubtedly ranks amongst the best.

Chances are you'll find your favored payment method or, at the very least, an apt substitute. Deposit and withdrawal durations, associated fees, and other conditions align with industry standards, and the security of payments is top-notch.

However, one gripe I had was the unavailability of specific payment details prior to account registration. Information on minimum deposit amounts and other payment intricacies wasn't readily accessible, and their FAQ section wasn't particularly enlightening.

Safety features

Spin Casino operates under the authorization and regulation of the Alcohol and Gaming Commission of Ontario (AGCO), ensuring its total security and legitimacy.

Sites approved by the AGCO bolster trust as they adhere to and uphold industry benchmarks. Moreover, they mandate the use of strong encryption by the casino to safeguard user information consistently.

Additionally, Spin Casino holds a validation from the online gaming oversight body, iGaming Ontario. This attests to the casino's commitment to fair play, confirming that their games are impartial and the Random Number Generator (RNG) they employ is just.

Safety facts

Auditing seals iGaming Ontario
Responsible gambling ConnexOntario, Gamblers Anonymous, BetBlocker
SSL encryption: 256-bit 256-bit
2-step authentication Available
Ever blacklisted No
Licensed The Alcohol and Gaming Commission of Ontario
Company behind Super Group
Personal loss limits Available
Self-exclusion Available
Cooling-off period Available

Thanks to the 128-bit encryption systems employed, players can rest easy knowing their personal and financial details are secure. Spin Casino is dedicated to safeguarding users' funds consistently, ensuring a seamless and enjoyable gaming journey.

Licensed by
Trusted by

Safety rating

96 /100

Safe gaming environment

  • Encrypted communication features
  • Two-step authentication
  • Hidden security features and information

Spin Casino Canada adheres to top-tier security measures, setting a high benchmark in the industry. As a newcomer to an online casino, the presence of SSL encryption is reassuring (though anticipated), but the addition of two-step authentication is commendable.

Backed by a distinguished company, Spin Casino has earned its reputation as one of Ontario's most secure casinos. Its integrity is further reflected in other regions, with licensing from the Malta Gaming Authority and the Kahnawake Gaming Commission, while also championing safer gambling practices.

In terms of responsible gaming measures within Ontario, Spin Casino provides players with a self-assessment tool, account restrictions, self-exclusion options, and several support resources. The inclusion of a self-evaluation is noteworthy, as it's not a universal feature among operators.

I award Spin Casino a commendable score of 95. While their safety protocols align with industry norms, their pristine track record sets them apart. Surprisingly, even some renowned industry players have had security lapses. Spin Casino's unblemished history instilled confidence in me prior to registration, underscoring their commitment to safety and secure operations.

Mobile features: Spin Casino app

For the growing number of users gravitating towards online casinos via their mobile devices, it's essential for casinos to offer robust mobile support. Thankfully, Spin Casino delivers with an exceptional app tailored for smartphones and tablets.

As anticipated, the app is versatile, supporting a broad range of mobile gadgets, encompassing both iOS and Android platforms.

Existing Spin Casino Canada account holders can seamlessly access the mobile casino platform. The app conveniently displays all pertinent account information, including the player's current balance.

Moreover, users of Spin Casino's mobile app can be assured of their security. The app upholds the same rigorous safety measures found on the desktop version.

Mobile facts

Native app Yes
Mobile browser access Google Chrome | Mozilla Firefox | Safari | Opera
Mobile games 300+
Top mobile game Masters of Valhalla
Live mobile games N/A
Mobile UX Excellent
The mobile version of Spin Casino boasts a diverse array of games. While the selection might not match the full breadth found on the desktop version, a common trait among online casinos, it still provides Canadian players with a rich variety. This includes video slots, live blackjack, beloved classic games, and numerous live casino mainstays.

Mobile rating

95 /100

Simple to use

  • Variety of games
  • Supports iOS, Android, Windows
  • Incomplete game selection

Acquiring and utilizing the app mirrors the simplicity of the Spin Casino Canada website, encompassing all the standard features anticipated from browser gaming. The standout perk, of course, is the liberty to game on the go.

Once I launched the app, I swiftly navigated to the Spin Casino mobile login and signed in. For newcomers, the registration process is straightforward and parallels the website experience.

The app offers players access to a vast majority of games, while the remainder can be reached through a browser. Spin Casino has invested in ensuring its mobile platform is optimized, guaranteeing that gameplay quality remains intact.

From my perspective, a score of 94/100 is justified, given the seamless gaming, deposits, and withdrawals. The gaming experience retains its allure, accentuated by the convenience of mobile play.

Customer support: fast and efficient

Effective customer support is a crucial aspect of any online gambling platform, as players seek prompt resolutions to their queries. Fortunately, Spin Casino stands out in this department with its devoted customer service team.

Their responsiveness and professionalism shine through, whether it's through email or live chat. Additionally, the Spin Casino FAQ segment addresses a majority of common concerns. If needed, players also have the option to reach out to the support team via email.

Although they don't offer phone support, the team is committed to responding promptly. For those seeking immediate assistance, the live chat feature provides a swift and effective communication channel.
Availability 24/7
Live chat Yes
Email [email protected]
Contact no. No
On page support FAQs & Help section
Indeed, the support team at Spin Casino is both efficient and courteous, always eager to assist promptly. If immediate answers are what you're after, the live chat is your best bet, given that email responses might take up to 24 hours.
Support rating

86 /100

Support varies in response time

  • Many ways to contact
  • Phone support is accessible
  • Unanswered emails at times
  • Broken support links

My time at Spin Casino has generally been pleasant, especially in terms of support. Although I never faced significant problems, their team was always eager to assist with small queries.

The recent addition of a live chat feature was a welcome surprise. Even though this tool is common across online casinos, it's commendable when operators add new mechanisms to support their clientele.

However, my rating for their support is a modest 80 out of 100. Several factors influenced this score. First, the live chat icon occasionally vanishes, leaving no access route. Second, an email I dispatched received no response, while others took days before a reply came through. The Support link in the website's footer has been dysfunctional for a while, and their FAQ section is challenging to navigate and occasionally lacks helpful content.

Usability: pre and post-registration use

Joining Spin Casino is straightforward, much like other online gaming sites. To sign up, you'll need an email and a username.

If you're in Canada, you must also show proof of age, an ID, and a local address. Having a valid address is crucial for cashing out your earnings.

Usability facts

Ease of navigation Very smooth
Game filters Yes
Search function Yes
Loading speed 0.4
UX rating Good
Other products Poker
Spin Casino makes searching for the top games, the newest releases, and your favourite titles easy. It has a strong search and filter function on browsers and mobile, clearly labelling categories and types.

Usability rating

72 /100

User-friendly for registered users

  • Speedy loading
  • Limited game filters
  • Challenging without an account
  • Key info requires login

Signing up with Spin Casino was a breeze. After providing the required personal information and agreeing to the terms and conditions, I received a confirmation email to validate my registration.

With that done, I was ready to deposit funds and dive into the games. Although the homepage can appear overwhelming due to the vast choices, I opted to use the search bar to locate my favorites.

I found the mobile experience to be far more user-friendly compared to the desktop version, hence the higher mobile rating. On desktop, the site seemed cluttered with stretched-out text that I often skipped without reading.

I'm assigning a modest rating of 70 because, as a player, I prefer to have comprehensive information about the casino before signing up. As an unregistered guest, I struggled to find concrete details about the casino and live casino offerings, leaving me to make educated guesses.

This lack of transparency might be acceptable for Spin Casino reviews Canada, but for casual players, it's frustrating not to have a clear understanding of what they're signing up for, especially when money is involved. Transparency is vital, and players should have access to essential information without the need for guesswork.

Expert verdict

Canadian players are likely to have an enjoyable gaming experience at Spin Casino. It's a reputable platform with a decent selection of casino games, encompassing slots, table games, video poker, and scratch cards, among others. Additionally, it offers attractive bonuses and robust security measures to ensure player safety.

While the slot collection might be smaller compared to some market leaders, it's possible that it will expand as Spin Casino continues to evolve. The same holds true for the variety of software providers they work with.

In summary, Spin Casino serves as a strong choice for online gambling, whether on desktop or mobile devices.


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At luckymarmot.com, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, luckymarmot.com is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.

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