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Betano Casino Canada Ontario Review

March 27, 2024
Checked by
Dave S

86 /100

Expert rating

Best mobile casino experience

19+. All betting-related products and services regulated by iGaming Ontario are available only to those physically present in Ontario. Play responsibly. Contact ConnexOntario for support.

Founded in 2022 by Kaizen Gaming, Betano casino quickly became a favorite among Canadian players.

This Betano casino review delves into key aspects such as their wide-ranging game selection, mobile friendliness, various payment options, and more.

Pros and cons

  • Excellent live casino
  • Top software providers
  • 24/7 live chat
  • Less than 15 softwares
  • No phone line
  • No keno titles available

General info

Launch date 26/10/2022
Company behind Kaizen Gaming

Best alternatives to Betano casino

Games: Betano live casino games and more

This online casino boasts a diverse game selection. Players have access to over 1,300 slot games and more than 100 table games. The live casino at Betano stands out with its extensive range of over 424 games.

The games are neatly organized into categories such as new releases, Betano popular, table games, and a complete list. The slot collection is further sorted by theme and provider, simplifying the game selection process.

For those who prefer gaming on mobile devices, Betano's mobile casino is equally impressive compared to its desktop counterpart. It offers dedicated apps for both iOS and Android, with most games being available on these platforms.

Game facts

Expert’s pick Gonzo’s Quest Megaways
Slots total 1,300+
Popular slot Gonzo’s Quest
Jackpots 37
Top jackpot Epic Ape 2
Table games total 128
Popular table game Blackjack Classic
Live games total 424
Most streamed Crazy Time
Average RTP 96.21%
Demo-play availability Registered users only

Betano casino provides an engaging gaming experience with its clear layout and diverse options. Players can explore a variety of popular slot games and enjoy live interactions with dealers in the casino's live gaming section.

What casino games you’ll play

Games rating

91 /100

Wide variety of game types, including a vast live games collection

  • Rich live dealer lobby
  • Excellent selection of table games
  • 1,500 casino games
  • Small poker selection
  • No keno

Betano boasts a remarkable selection of over 1,500 casino games, with a particular emphasis on its live dealer lobby. This feature sets it apart from many casinos, which often have fewer than 100 live games.

The casino collaborates with leading game providers such as Evolution, renowned for top-notch live casino games, distinguishing Betano from other Ontario casinos. It also offers live dealer games from Playtech and Pragmatic Play, with games conveniently categorized by provider for easy browsing.

The organization of Betano’s games is a highlight, with slots thoughtfully divided into clear sub-sections, enhancing user-friendliness. This approach is a welcome change from casinos like PartyCasino, which can overwhelm with all slots displayed on a single page.

Betano excels in live casino and table games, though it has a more limited poker selection and doesn't include keno. The casino is clearly designed for live casino fans, prioritizing quality in its slot games.

Betano all games
Betano games: screenshot taken from Betano Casino (betano.ca) on March 2024

Software providers at Betano casino

Betano casino features games from 14 different software providers, striking a balance between slots, virtual table games, and live casino titles. This array includes renowned names in the gaming world along with several emerging companies.

Key suppliers such as Evolution, Pragmatic Play, Playtech, NetEnt, and IGT contribute significantly, with over 1,000 games in Betano’s library. Notably, nearly 150 live casino titles are from Evolution, a provider not always present in Ontario casinos.

Additionally, Betano incorporates over 30 games from Games Global, a new yet impressive name in the industry. The rest of the games at Betano are sourced from smaller providers like Red Tiger Gaming and Wizard Games, offering players a wide range of modern and diverse casino game options.

Software facts

Example of top software Evolution
Number of software providers 14
Total providers 6
Live providers 4
Most popular live software Evolution
Bespoke software No
Download required? No

In the game collection at Betano casino, while it features games from a variety of providers, it's important to note that not all providers have their full portfolio included. A case in point is Playtech. Despite being one of the providers, its widely-known Age of the Gods progressive jackpot series is currently not available in the casino's offerings.

Available software

Pragmatic Play
Red Tiger Gaming
Blueprint Gaming
Big Time Gaming
Wizard Games
Games Global
Real Dealer
Light & Wonder

Software rating

86 /100

Impressive software providers for a smaller casino like Betano

  • quality software developers
  • Newly established developers
  • Partners with 12+ software providers
  • Some incomplete providers portfolios

Betano casino stands out in Ontario's competitive casino market with its distinctive offerings, despite its relatively smaller size.

Owned by Kaizen Gaming since 2012, Betano sets itself apart with a wide range of live dealer games and partnerships with over 12 leading software providers.

The live games section is primarily powered by Evolution, but the inclusion of Pragmatic Play, Playtech, and Real Dealer is a notable aspect, something not commonly found even in larger platforms like BetMGM, which usually don't offer such a diverse range of live dealer game software.

Betano's selection of software providers is impressive, covering both emerging and well-established developers. However, there is potential for growth in fully leveraging these partnerships, especially in incorporating the entire range of games from each provider.


Betano offers: screenshot taken from Betano Casino (betano.ca) on March 2024

Payment methods

The availability of dependable payment options is essential for any casino's success. Betano casino offers its players several methods for depositing funds, including Interac, Visa and Mastercard (both debit and credit cards), and Apple Pay.

The minimum deposit amount at Betano casino is C$10, with the exception of Apple Pay, where it is as low as C$5. Maximum deposit limits vary: C$3,000 for Interac, C$5,000 for Apple Pay, and up to C$50,000 for payments made via card.

Payment facts

No. of payments 7
Top payment Visa
Minimum deposit C$10
Maximum deposit C$50,000
Minimum withdrawal C$10
Maximum withdrawal C$50,000
Average deposit time Instant
Average withdrawal time 48–72 hours
Average deposit fees No fees
Average withdrawal fees No fees

Once a withdrawal request is made at Betano casino, there is a 24-hour pending period before the casino processes the payment. A notable advantage of Betano's payment system is that it incurs no fees for transactions.

Deposit methods

Withdrawal methods

Payments rating

62 /100

Limited payment options, but good choices

  • Internationally recognized providers
  • No fees
  • Fast transactions
  • Fewer options than competitors

After evaluating numerous online gambling sites in Ontario, I found Betano casino's payment options slightly less impressive. While Betano offers seven internationally recognized methods, having at least ten options is preferable.

Compared to competitors like Golden Tiger, which provides ten deposit and withdrawal methods, Betano's selection seems limited. A broad spectrum of payment choices is crucial in the current online gambling landscape.

E-wallets are popular among players for maintaining banking privacy. Betano offers PayPal as its only e-wallet option but compensates with Interac for deposits and eCashout for withdrawals.

Betano stands out with Canada-specific payment methods that offer quick payouts and no transaction fees, surpassing established sites like BetVictor in this regard. However, BetVictor provides a wider array of choices, including multiple e-wallets, a prepaid card, and swift local bank transfers.

Safety features

Betano casino has implemented various measures to create a secure environment for its players. Firstly, it holds a license from Ontario iGaming, authorizing its legal operation within the province. Additionally, Betano is licensed by the Malta Gaming Authority.

The casino is a member of SecureTrust, a body that aids businesses in enhancing their online security. This includes guidance and oversight on data privacy, card payment security, and regulatory compliance. Furthermore, Betano undergoes annual audits by Lloyds and quarterly vulnerability assessments.

This approach demonstrates Betano's commitment to safety, extending beyond its in-house technical team to collaborate with globally recognized experts in online data security. Moreover, Betano adheres to a stringent Know Your Customer (KYC) protocol to prevent underage gambling.

Safety facts

Auditing seals N/A
Responsible gaming seals Gambling Therapy
SSL encryption 128-bit
Two-factor authentication Available
Ever blacklisted? No
Licences The Alcohol and Gaming Commission of Ontario
Company behind Kaizen Gaming
Deposit, wager, time, and loss limits Available
Self-exclusion Available
Cooling-off period Available

Betano casino features an extensive responsible gaming section. This section provides detailed information about all the tools and support available to players seeking assistance with responsible gaming. Additionally, Betano emphasizes that all its staff members have undergone training in responsible gaming awareness, showcasing their commitment to player welfare.

Licensed by
Trusted by

Safety rating

91 /100

Licensed and safe online casino

  • External security company
  • Responsible gambling tools
  • Comprehensive responsible gambling policy
  • No audit information

Betano casino's commitment to player safety is evident through its collaboration with an external security firm and the implementation of responsible gambling measures. This strategy distinguishes Betano from many other online casinos, including well-known names like LeoVegas and Microgaming-powered SpinAway, which typically rely on internal teams for security.

The visible partnership with SecureTrust, marked by their logo on Betano's website, reflects a notable level of transparency and dedication to security. This external support enhances the trustworthiness and safety of the gaming environment.

Additionally, Betano's legal operation in Ontario, backed by an Ontario iGaming license, adds another layer of security for players. This regulation ensures the protection of players' financial and personal data.

Betano stands out in fostering a secure and responsible gaming environment. However, it's noteworthy that there appears to be a lack of publicly available auditing information, such as certifications from eCOGRA, which could further bolster player confidence in the site's fairness and security.

Customer support

Betano casino ensures accessible customer support through various channels, including live chat and email. Players have the option to reach out directly to the marketing team or interact with the casino on social media platforms.

Although Betano does not have a specific help center or FAQs section, it compensates with a series of informative pages under the 'useful links' section. These pages comprehensively cover a range of topics such as terms and conditions, transaction processes, KYC procedures, and other common player concerns.

For immediate assistance, players can use the live chat feature, known for its quick and effective responses. For less urgent matters, there are two distinct email addresses: one dedicated to general support and inquiries, and another for sponsorship, marketing, or advertising-related communications.

Support facts

Customer Support Availability 24/7
Live chat Yes
Email [email protected]
Contact number N/A
On-page support Useful links section
Betano casino maintains a presence on several social media platforms, including Facebook, Twitter, and Instagram. Players have the option to contact the support team through these channels as well. However, it's important to note that responses via social media may not be as swift as those provided through the live chat feature.
Support rating

91 /100

Multiple contact options

  • Informed support staff
  • 24/7 live chat support
  • Email casino directly
  • No contact number

The success of an online casino largely hinges on its customer support, as players frequently have urgent inquiries.

Betano casino excels in this area by offering multiple effective communication channels, particularly its 24/7 live chat service. In my experience, the support agents were not only knowledgeable and friendly, but also prompt in their responses.

A notable convenience at Betano is the accessibility of live chat without the need to log in, a feature that sets it apart from casinos like SlotsMagic. However, users are required to provide an email address to use this service.

One area for potential improvement is the lack of a dedicated telephone support line. Offering a phone number for urgent issues can significantly enhance a casino's customer service rating. Additionally, Betano allows direct email communication without the need to go through a contact form on the casino's website, adding to the ease of reaching out for assistance.

Usability and mobile compatibility at Betano online casino

Betano's website features a contemporary and refined design, characterized by a dark grey background with white text, creating a striking contrast. The website is further enlivened with bursts of orange in the top navigation bar and various icons, offering a dynamic visual appeal. This simple yet effective color scheme aids in effortless navigation, guiding players around the site with ease.

Beyond its attractive web design, Betano also excels in mobile user experience. The Betano mobile app, available for both iOS and Android devices, replicates the smooth experience of the desktop site.

The app offers a broad selection of casino games, maintaining high responsiveness and clarity, mirroring the quality of the desktop version. With its intuitive interface and streamlined navigation, the app provides an enjoyable mobile gaming experience. Betano's app is designed to cater to the preferences of both smartphone and tablet users, ensuring convenience without sacrificing game quality.
Betano casino review
The transition from desktop to mobile, whether via a browser or the Betano mobile app, maintains the same color scheme, ensuring a cohesive user experience. While there are slight differences in layout between the app and the website, these do not significantly impact usability.

The consistency of the top navigation menu and footer across the site enhances ease of navigation. This uniformity allows players to effortlessly move around the site, particularly when switching between the sportsbook and the casino sections.

For those preferring to use the mobile app, it is conveniently available for download on both the Play Store for Android users and the App Store for iOS users. This accessibility ensures players can enjoy Betano's casino experience on their preferred mobile devices.

Usability facts

Mobile app Yes
Mobile games availability Full suite
Ease of navigation Effortless to use
Game filters Yes
Search function Yes
Loading speed 0.2 sec
Web UX Good
Other products Sports | e-Sports
In Betano casino, the slots section offers some game filters, and the live casino section comes with filters for both the types of games and their providers. Additionally, players have the option to use a broad provider filter or the search bar for more specific searches.

Usability rating

97 /100

Well-designed site and mobile app

  • User-friendly navigation
  • Clean interface
  • Great iOS/Android app
  • App crashes sometimes

The color scheme of this site is a standout feature, offering a welcoming and comfortable user experience. However, there's room for improvement in the navigation, especially on the left-hand side of the site.

Betano casino shines by focusing on the essentials: slots, table games, and live casino options. This approach is in stark contrast to other online casinos that often clutter their pages with too much content and complicated designs. Betano's simplicity is a refreshing change.

The casino's mobile app, available for both iOS and Android devices, allows you to enjoy casino games on the go. The app ensures a smooth gaming experience on devices like iPhones, iPads, and Android smartphones, mirroring the desktop version's immersive experience, user-friendliness, and high-quality graphics. However, occasional app crashes were noted.

Overall, my experience with the Betano casino app and its navigation was positive. The vibrant orange color scheme is striking, although it might become a bit overwhelming over time, but it still manages to maintain its charm.

Expert verdict

After a comprehensive evaluation, I was notably impressed with Betano casino. Its standout feature in the Ontario market is the extensive selection of live dealer games, a rarity among online casinos.

Betano distinguishes itself by emphasizing table games and live game software providers, moving away from the slot-centric focus prevalent in many other online casinos. This approach is a welcome change.

I wholeheartedly endorse Betano casino for its attractive design, broad game selection, and commitment to safety, demonstrated by its licensing with Ontario iGaming and collaboration with an external security firm.

Moreover, the availability of Betano's mobile app for both iOS and Android devices is a significant plus. The app offers access to all 1,500+ casino games found on the desktop version, providing a consistent and high-quality gaming experience for mobile users.

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Ads Disclosure

At Lucky Marmot, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, Lucky Marmot is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.