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Caesars Casino Ontario: Online Review for Canada 2024

March 27, 2024
Checked by
Dave S

86 /100

Expert rating

Most reputable brand

19+. All betting-related products and services regulated by iGaming Ontario are available only to those physically present in Ontario. Play responsibly. Contact ConnexOntario for support.

Caesars casino Ontario, with its long-standing reputation and years in the business, is a commendable and trustworthy casino in every sense.

Explore the highlights in our Caesars casino review, ranging from games and technology to assistance and payment options. Presented by professionals who understand the essence of superior casino gaming and top-tier service.

Operator highlights

  • Quick PayPal payouts
  • High-quality games
  • Trusted software providers

Pros and cons

  • Excellent reputation
  • 24/7 live chat support
  • Fast payouts
  • Poor interface design
  • No jackpot games
  • Few payment methods

General info

Launch date 04/04/2022
Company behind Caesars Entertainment

Caesars online casino review: 241 games to play

At Caesars casino online platform, players from Ontario have access to approximately 241 online casino games. This is slightly below the common online range of 300 to 500 games. Nonetheless, Caesars ensures games are well-organized, making it simpler for players to locate their favorite games.

In the game lobby, there are 180 slots spanning various styles and themes. Classic slot enthusiasts have 12 options available. Additionally, there are 10 penny slots and another 12 with multiple reels. The platform also boasts a respectable assortment of 27 table games.

For those keen on poker, 11 variants like Texas Hold’em and Three Card Poker can be found in the table game category. Blackjack enthusiasts have 9 different games at their disposal, including popular versions like Multihand Blackjack and Poker & Pairs Blackjack. The Caesars online casino in Canada also offers 6 roulette variations and a single baccarat game.

On the downside, there's no dedicated section for online jackpots in the lobby. This means, unlike many online platforms, progressive jackpot enthusiasts won't find such games here. However, the platform does have 7 video poker games for Ontario players. Furthermore, Caesars Ontario provides an engaging live dealer experience, with 27 live games hosted by amiable dealers.

Game facts

Expert’s pick Cleopatra
Slots total 180+
Popular slots Cleopatra
Jackpots N/A
Top jackpot N/A
Table games 30+
Popular table game Poker & Pairs Blackjack
Live games 27
Most streamed Live Dealer Blackjack
Average RTP 95.00%
Demo-play availability Yes

In our review of Caesars casino Ontario's game lobby, we spotted a "Featured" section. This is where the platform showcases its top games. Additionally, there's a "New Games" section for players interested in the newest offerings. It's worth noting that all online games are restricted to real money play, and there's no option for detailed filtering.

Game types available

Games rating

81 /100

Good selection, room for improvement

  • Varied slots
  • Stated betting limits
  • 95% RTP
  • No progressive jackpots
  • No free play.

While I generally lean towards casinos with a vast game variety, the selection at Caesars Casino online, though limited to just over 240 games, is commendable. The blackjack offerings at Caesars are particularly notable, catering to both players who like small bets and those who enjoy high-stakes gambling.

The slot options at Caesars online Casino Canada are appealing too, with 180 games on offer. Standouts like Starburst and Cleopatra certainly caught my attention. The table games selection, while not the most extensive, is decent.

The roulette collection is limited, offering only 6 versions. It's disappointing that the French Roulette variant is missing and there's just a single baccarat game available. The lack of online progressive jackpot games also stands out.

Yet, Caesars shines in its live dealer offerings. With 27 games in this section, they cover a variety. Popular choices like Live Roulette and blackjack are present, all hosted by engaging dealers.

The inclusion of TV-show-inspired games in the live dealer section, such as Deal or No Deal, Cash or Crash, and Dream Catcher, adds an exciting touch. These games are not only immersive but can also lead to significant wins.

One limitation is that all games require real money play. Personally, I prefer trying games in free play mode before committing real money. Luckily, most of these games' developers offer free play on their platforms.

One area that Caesars could enhance is their game filtering. Although games are categorized, the absence of a search feature to pinpoint specific titles is noticeable, a feature competitors like Coolbet casino excel in. Despite these areas for improvement, Caesars provides an engaging online gaming experience worth exploring.

caesars games
Caesars Games: screenshot taken from Caesars Casino (caesars.com) on March 2024

Software: Powered by top-rated providers

Regarded as one of Ontario's premier online betting platforms, Caesars Online Casino Ontario collaborates with elite game providers. The list includes esteemed names like NetEnt, IGT, Big Time Gaming, SG Gaming, and NexGen Gaming. However, with just over 8 providers, the selection is more limited compared to the typical 10 to 20 providers seen at many casinos.

In the slots department, IGT and NetEnt are prominent, presenting fan favorites such as Starburst, Gonzo’s Quest, and Cleopatra. Collectively, there are about 60 games from these two developers. But pinpointing the exact number from each developer is challenging, given the lack of a filtering feature at the casino.

When it comes to live casino offerings at Caesars online casino Ontario, Evolution Gaming takes the lead. Renowned in the iGaming sector for their superior live dealer games, their offerings are available round the clock, with diverse dealers managing individual games.

Contrastingly, while venues like SugarHouse Casino offer downloadable games, Caesars stays with a cloud-based, instant-play model. This ensures easy access across devices such as smartphones, tablets, and desktops, provided there's a reliable internet connection.

Provider facts

Most popular slot software IGT
Number of software providers 8+
Live providers 1
Most popular live software Evolution
Bespoke software NetEnt
Download required? No

In addition to collaborating with industry-leading developers, Caesars online casino has also included games from emerging providers like Lightning Box, WMS, and Wild Streak Gaming. A limitation, however, is the absence of a comprehensive list of these providers on their website.

It's also notable that key software giants like Microgaming, Playson, and Barcrest are missing from the roster. Furthermore, unlike platforms like 888 Casino that offer proprietary software, Caesars doesn't have this feature, which is why there aren't any exclusive games in their collection.

Available software

Scientific Games
Big Time Gaming
Lightning Box
Wild Streak Gaming

Software rating

86 /100

Quality providers, yet limited

  • Live casino from Evolution
  • Top software providers
  • Majorly NetEnt and IGT games
  • Several key providers absent
  • No exclusive software

Given the relatively modest count of around 240 games on the Caesars Ontario casino app, it's understandable that their software provider list isn't extensive. Yet, having over 8 providers, including industry heavyweights like NetEnt and IGT, is commendable, as these brands consistently deliver captivating games.

Caesars' collaboration with Evolution Gaming for its live casino offerings is another feather in its cap. Though relying on a single developer for live games might seem limiting, if it has to be one, Evolution Gaming is arguably the top choice in the live casino realm.

That said, there's room for improvement. The inclusion of giants like Microgaming and Playtech would enhance the game variety and appeal. Additionally, while platforms like 888 casino and Sugar House Casino boast proprietary games, Caesars lacks this edge.

A significant upside is Caesars' focus on instant play for all their online games. This means no downloads are necessary, sparing players from consuming device storage or potentially slowing down their systems.

In conclusion, while the software lineup at Caesars is satisfactory, there's potential for growth, especially given the brand's renowned stature. As online gaming further establishes its presence in Canada, it's hopeful that Caesars will broaden its software provider spectrum.

caesars promotions
Caesars Promotions: screenshot taken from Caesars Casino (caesars.com) on March 2024

Payment methods: Safe and trusted options

Ontario players can carry out most financial transactions at Caesars casino online without any fees. For depositing funds, the casino offers four methods. Players can use credit or debit cards, specifically Mastercard and Visa. Additionally, PayPal is an option, and uniquely, Caesars permits Amex transactions via PayPal. eCheck payments are also accepted.

The casino also supports online bank transfers through Trustly for deposits. Players must deposit a minimum of C$20, but the maximum limit isn't specified by the casino, instead it varies based on the chosen payment method.

For withdrawals, Caesars online casino in Ontario offers two methods: PayPal and Online Bank Transfer through Trustly. Both methods have a minimum withdrawal amount of C$20. However, there's a difference in the maximum limit: PayPal allows up to C$10,000 per transaction, while online banking has a C$5,000 cap per transaction. For larger withdrawal amounts, players can contact the casino directly.

True to its reputation, Caesars ensures that both deposits and withdrawals are fee-free. Deposits are usually instant across all methods. Withdrawal times may vary, with a potential wait of up to 72 hours. Notably, once approved, PayPal withdrawals are often processed within minutes.

Payment facts

No. of payments 5
Top payment PayPal
Minimum deposit C$20
Maximum deposit Depends on the method
Minimum withdrawal C$20
Maximum withdrawal N/A
Average deposit time Potentially Instant
Average withdrawal time Within 72 hours
Average deposit fees No fees
Average withdrawal fees No fees

Caesars casino online Ontario processes PayPal withdrawals thrice a day, while online banking payouts via Trustly are processed just once daily. Distinctively, unlike some other casinos, there's no need for prior deposits or registration to utilize Trustly for withdrawals at Caesars.

Consistent with industry standards, the name on a player’s Caesars Casino account must be the same as the name on their chosen banking method. Moreover, there's a daily transaction cap of $10,000 for both deposits and withdrawals for any player.

Deposit methods

Withdrawal methods

Payments rating

79 /100

Popular but limited payment methods

  • Secure banking choices
  • No transaction fees
  • Fast PayPal withdrawals
  • No cryptocurrency

The choice of payment methods at a betting platform is crucial as it dictates how players can deposit funds and cash out their winnings. Caesars, even with just four banking methods for Ontario players, impresses with its selection. These methods are well-known, secure, and user-friendly.

The acceptance of credit and debit cards by the casino ensures that Ontario players have a familiar and convenient method to top up their accounts. Additionally, offering online banking via Trustly is commendable, as it seamlessly connects bettors with their bank accounts.

Nevertheless, it's evident that some significant payment options are absent. Notably, the omission of Interac – a staple for most Ontario casinos – is surprising. The lack of options like Paysafecard, Skrill, and Neteller is also noteworthy.

Furthermore, the absence of cryptocurrencies such as Bitcoin and Ethereum in Caesars' banking portfolio, especially in this age of blockchain advancement, is a notable shortcoming. Yet, the inclusion of PayPal, a trusted and well-established e-wallet, is a strong point in their favor.

Caesars shines particularly when it comes to transaction speed and the lack of fees. A maximum of 72-hour processing time for withdrawals is competitive in the online casino realm. In the banking arena, I'd rank Caesars as better than average.

Caesars Reviews: safety features

Caesars is a renowned gambling entity under the umbrella of Caesars Entertainment, Inc., celebrated for its diverse gaming selections and impeccable reputation. To ensure the online safety of players in Ontario, the casino employs Secure Sockets Layer (SSL) encryption.

Moreover, to safeguard all communications, the casino uses top-notch firewalls in alignment with industry benchmarks, ensuring utmost confidentiality of sensitive data. Legally operating in Ontario, the casino is under the purview and regulation of the Alcohol and Gaming Commission of Ontario (AGCO).

To participate in the offerings of Caesars Casino Online, players must be at least 19 years of age, as dictated by the gambling regulations of the Ontario province. In addition to its robust security measures, the casino also periodically reviews its games for fairness. However, the identity of the firm responsible for auditing the RNG remains undisclosed on the website.

Safety facts

Auditing seals Not specified
Responsible gambling ConnexOntario
SSL encryption: 256-bit
2-step authentication Available
Ever blacklisted No
Licensed The Alcohol and Gaming Commission of Ontario
Company behind Caesars Entertainment, Inc
Deposit, wager, time, and loss limits Not available
Self-exclusion Available
Cooling-off period Available

To enhance the security of players, Caesars Casino offers an optional 2FA (Two-Factor Authentication) feature. When activated, a verification code is dispatched to the user's email every time they attempt to log in. Additionally, the casino promotes responsible gambling by providing tools like deposit limits and self-exclusion options.

Licensed by
The Alcohol and Gaming Commission of Ontario

Licensed by


Safety rating

99 /100

Top-notch security

  • SSL-protected
  • Tools for responsible gaming
  • 2FA enabled
  • Missing RNG audit disclosure
  • No loss limit

Security measures in the online gambling world can never be overemphasized, especially with the continuous evolution of cyber threats. As such, casinos that prioritize player safety, like Caesars, deserve commendation.

Caesars has not only taken the fundamental steps to ensure that the platform is secured via SSL encryption but has gone a step further with the introduction of 2FA. This two-step verification adds an extra layer of security, ensuring that even if a player's login details are compromised, unauthorized access is still prevented unless the perpetrator has access to the player's email.

Furthermore, the responsible gambling tools available at Caesars show that the casino is not just about making profits but also about ensuring the wellbeing of its players. While self-exclusion, deposit limits, and cool-off periods are relatively standard in the industry, they are vital tools for players who may be struggling with gambling addiction or just need a break. The absence of a loss limit tool is indeed a point that the casino can improve on, as it offers players even more control over their gambling habits.

In conclusion, when it comes to security and responsible gambling features, Caesars Ontario casino undoubtedly sets a high standard that many other online casinos can emulate. They've done a commendable job, but there is always room for enhancement, especially in the ever-evolving world of online gambling.

Mobile Features: Optimised for mobile devices

Ontario gamblers can access Caesars Casino on their mobiles. The mobile site is user-friendly and adapts well to screens. Quick links to Home, Bets, All Sports, and Casino are always visible at the bottom.

Every game from Caesars, like slots, table games, and live games, is playable on mobile. The mobile gameplay is fluid without noticeable hitches. The site doesn't demand much from your device, ensuring minimal lags.

Most desktop features are mirrored on mobile. This means you can deposit, withdraw, and utilize safety tools on the go. The mobile platform's layout is slightly different, but navigation remains simple.

While other casinos like Borgata and Golden Nugget offer apps, Caesars doesn't. Players must use their mobile browsers to visit the site. Still, the mobile experience mirrors the desktop's user-friendly design.

Lastly, the mobile site lacks a dedicated casino search function, with only the sportsbook having a search feature. Also, there are no mobile-specific games available.

Play on these devices


Mobile rating

86 /100

Mobile-optimized casino, no app

  • Works well on phones and tablets
  • All games included
  • Smooth gameplay
  • Lacks advanced filtering
  • No Caesars app

Mobile gaming is now a staple for many players, given our smartphone-centric world. I share the sentiment of preferring mobile play over desktop. In that regard, Caesars online casino in Ontario shines.

It's commendable that Caesars has made its platform mobile-friendly, ensuring Ontario players have uninterrupted access anytime, anywhere. A significant highlight is the availability of all 340+ games on mobile. This is noteworthy, especially when other casinos, such as LeoVegas and FanDuel, don't offer their full game roster on mobile.

However, there are areas where Caesars could improve. The lack of a dedicated mobile app for Android and iOS is a letdown. Apps often offer a more immersive experience and added features like notifications, which can enhance gameplay. Here, Caesars has missed a trick.

Additionally, the absence of mobile-specific games and a refined filtering feature slightly mar the mobile experience. Yet, despite these shortcomings, Caesars still offers a robust mobile gaming experience. I'd rate them positively in the mobile gaming domain.

Customer support: 24/7 assistance in different ways

Having a robust customer support system is essential for any online casino. It's evident that Caesars Casino in Ontario understands this importance, offering multiple avenues for players to seek assistance.

The 24/7 availability of live chat support is a big plus. Quick response times, especially during non-peak hours, ensure that players get prompt assistance. Though response times can stretch during busy periods, a wait of up to 5 minutes is still relatively reasonable.

Email support, while not as immediate as live chat, is commendable, with Caesars responding within the same business day. This speed can be particularly helpful for more complex queries that might need a detailed response. The inclusion of a direct phone line provides another convenient avenue for players to reach out.

The comprehensive Help/FAQ section is another highlight, allowing players to find answers independently. This self-help feature can be invaluable, especially for general queries.

Having interacted with the live chat support during the review process, it's reassuring to note the proficiency and friendliness of the customer service agents. This level of service ensures that players not only get their queries addressed but also have a positive experience while doing so. All in all, Caesars has done a commendable job in the customer support department.

Support facts

Availability 24/7
Live chat Yes
Email [email protected]
Phone (855) 700 0123
On-page support A comprehensive help/FAQ section
Unlike some online betting sites, customer support is available to registered players and site visitors. Apart from that, there is an attach file feature in the live chat option that players can use to attach a picture when lodging a complaint.
Support rating

98 /100

Friendly, quality support

  • Standard support methods offered
  • Phone and live chat available
  • Chat open to everyone
  • No call-back
  • Delayed email replies.

It's often overlooked, but the quality of customer service at a casino is crucial for a top-tier gambling experience. In this regard, Caesars online casino Ontario shines brightly.

The casino provides a range of standard support channels, and their live chat is notably efficient, offering almost instant responses around the clock. It's a valuable asset for players needing immediate assistance.

While their email support offers decent turnaround times within a business day, I personally prefer quicker responses. Yet, for those who value detailed communication and seek clarity in a single message, this method is worth using.

What sets Caesars apart is their addition of phone support. Though a toll-free number would have been the cherry on top, the current setup still outperforms many competitors. Coupled with a thorough help section, Caesars ensures players have all the resources they need.

caesars customer support
Caesars Customer Support: screenshot taken from Caesars Casino (caesars.com) on March 2024

Usability: User experience at its best

Caesars casino online offers a user experience that, while not standout, aligns well with other leading Ontario betting platforms. The site is well-organized, and users can easily locate the main menu. Additionally, signing up or logging in is a breeze with clearly marked buttons at the top of the page.
Caesars Casino Review

Usability facts

Mobile app No
Mobile games availability Full suite
Ease of navigation Smooth but needs improvements
Game filters No
Search function Yes — for sports betting only
Loading speed Fast
UX and UI rating Average
Other products Sports
Setting up an account on the site is quick, taking under 3 minutes, and only asks for essential information. Yet, Caesars lacks sophisticated search or filtering options in its game section. Unlike casinos such as Golden Nuggets where the live chat is always visible, Caesars has its live chat at the bottom, which opens in a separate browser tab when clicked.

Usability rating

91 /100

Good overall, with minor issues.

  • Easy to navigate
  • Clear section divisions
  • Quick registration
  • No casino game search bar.
  • Missing advanced filters

User experience plays a pivotal role in how an online platform is perceived, and Caesars Casino has done a commendable job in this department. The site's layout is intuitive, ensuring users can easily find what they're looking for.

The absence of a mobile app is made up for with the clean design of both the mobile and desktop websites. They’ve kept it sleek and straightforward, avoiding unnecessary clutter or flashy animations. The consistency between desktop and mobile design is a plus.

A highlight worth mentioning is the quick registration process. It’s always a relief not to be bogged down with endless forms, and with Caesars, you're up and running in about 2 minutes.

However, the site could benefit from enhancements, particularly the addition of a game search feature. Without it, players might find themselves tediously scrolling through game titles. Despite this oversight, the overall user experience on Caesars is laudable.

Expert verdict

Throughout this analysis, we've delved deep into what Caesars casino Ontario brings to the table for its players. The casino boasts several positives: it collaborates with renowned software giants like NetEnt and IGT, ensuring a quality gaming selection.

Also, with safe and convenient payment options in place, transacting is a breeze. The platform is designed to be user-centric, making it easy to maneuver, whether you're on a desktop or a mobile device. Plus, the commendable customer support via various channels enhances the overall user experience.

On the flip side, there's room for improvement. The absence of a dedicated mobile app and a limited game and payment variety are aspects they could enhance. Yet, weighing the pros against the cons, Caesars Casino Ontario is indeed a worthy contender in the online gambling arena. We hope this review has been insightful. For more in-depth reviews on other Canadian online casinos, head over to our dedicated casino review section.


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Ads Disclosure

At Lucky Marmot, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, Lucky Marmot is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.