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Casumo Casino Review Canada and Is it legal 2024

March 27, 2024
Checked by
Dave S

92 /100

Expert rating

Trustworthy casino brand

19+. All betting-related products and services regulated by iGaming Ontario are available only to those physically present in Ontario. Play responsibly. Contact ConnexOntario for support.

Casumo is a renowned casino, celebrated for its platform and gaming quality. It boasts an excellent array of slot games, table activities, and live casino favorites.

In this review of Casumo casino in Ontario, Luckymarmot experts evaluate its game variety, payment processes, safety measures, and software collaborators to determine its credibility.

Operator highlights

  • Highly decorated operator.
  • Speedy withdrawal times
  • Over 1,600 games

Pros and cons

  • Exclusive casino games
  • Intuitive native apps
  • Excellent safety features
  • Restricted games library
  • Limited payment options
  • No phone support

General info

Launch date 01/11/2022
Company behind Casumo Services Ltd

Casumo casino Canada: various slots and live casino games

Casumo online casino boasts a collection of over 1,600 distinct casino games. This encompasses more than 1000 slot games, complemented by a substantial array of virtual tables and live game sessions. Many of the globe's favorite games are housed here.

By selecting the Games tab, you're directed to a page detailing the diverse game choices. Here, you can peruse an extensive list of slot features, especially if you haven't registered yet. A link labeled "Casumo casino games guide" at the page's base leads to further details on table games, Slingo games, and Game Shows.

For the most part, the Casumo Ontario & Canada app mirrors the game variety found on the website. However, a few games are notably absent on the app interface.

The game collection is enhanced by the inclusion of progressive jackpots and a commendable range of video poker titles. Additionally, players can partake in the excitement of Reel Races.

Game facts

Expert’s pick Big Bass Bonanza
Slots total 1,000+
Popular slots Starburst
Jackpots 20+
Top jackpot Mega Wheel
Table games 300+
Popular table game Vegas Strip Blackjack
Live games 100+
Most streamed Lightning Roulette

Continuing our review of Casumo casino, it's worth noting that Casumo consistently refreshes its game library. Indeed, new games are introduced weekly.

Game types

Games rating

71 /100

Great game variety, includes popular titles.

  • Exclusive live dealer options
  • Extensive table game collection
  • Megaways slot variety
  • Limited access for unregistered users

Straight off the mark, Casumo's classic casino games stand out. With over 1,000 games to explore, I found it quite remarkable.

While navigating to the games section offers limited insight, the search bar proved handy in locating specific games. However, to fully explore the available games, account creation is necessary—a feature I found less appealing.

That said, Casumo thoughtfully displays many top games right at the start of the game browser. Yet, this setup can be somewhat irksome as one might prefer viewing the complete game list without hurdles or needing to sign in, which is a drawback.

Game-wise, there's little room for criticism. Casumo's offerings are exhaustive. They showcase a robust lineup of progressive jackpot slots, though some iconic titles like Mega Moolah are missing. Yet, such games are available at places like Spin Casino.

The slot section is commendable, featuring a broad range of Megaways reel games alongside the traditional favorites, ensuring ample variety.

The live section deserves special mention. In my view, it's among the province's finest, outclassing competitors like LeoVegas casino and 888casino.

Like 888Casino, Casumo boasts its unique live games and also presents top-tier games from Evolution Gaming. Over 100 superb live games are available, as detailed in our above Casumo casino review's factual segment.

casumo casino games
Casumo Games: screenshot taken from Casumo Casino (casumo.com/en-ca/) on March 2024

Software providers at Casumo online casino

Both the desktop version and Casumo's mobile site in Canada showcase games from over 30 game developers. This encompasses nearly all the premier casino game creators, granting players access to top-tier games.

With such a diverse range of providers, Casumo ensures its game collection remains fresh and engaging, with regular updates.

Casumo distinctly shines in this area. Typically, we prefer seeing at least 20 game providers, so Casumo surpassing this number is a bonus.

Each software provider employs cutting-edge technology, ensuring the majority of games are accessible on both the Casumo app and desktop platform.

Software facts

Most used NetEnt
Total providers 30+
Live providers 2
Bespoke software Yes
Download only Yes

Furthermore, Casumo online offers unique exclusive games, especially within the live game segment, enhancing the entertainment factor.

The platform also features games from providers such as Thunderkick, Quickfire, Push Gaming, Scientific Games, among others. These can be explored in detail once you sign in and browse the game selections.

Available software

Play'n GO
Pragmatic Play
Push Gaming
Big Time Gaming
Relax Gaming
SG Digital

Software rating

91 /100

Over 30 top-tier game providers available

  • Well-known providers such as NetEnt
  • Diverse game offerings with various styles
  • Bespoke software
  • No provider filter

Boasting over 30 software vendors, Casumo holds its ground against giants like LeoVegas and BetMGM. Yet, Playzee online casino surpasses them all with offerings from more than 100 game developers.

However, when compared to sites such as Nitro casino, which solely features Microgaming titles, Casumo clearly has the upper hand. The platform hosts major players in the industry like Microgaming, NetEnt, Pragmatic Play, Evolution, and Play’n GO, among others.

This diverse lineup ensures a rich variety of game themes, designs, and styles. Such diversity is always a delight.

The live casino segment, powered by both Evolution and Pragmatic Play, stands out. Players can choose from multiple versions of classic games, each with distinct betting ranges.

Still, it's not without flaws. The inability to sort games by their provider is a notable oversight, a feature I genuinely felt the absence of. Casumo could've benefited from incorporating it.

casumo casino promotions
Casumo Promotions: screenshot taken from Casumo Casino (casumo.com/en-ca/) on March 2024

Payment methods

Casumo provides six payment methods: Visa, Mastercard, Interac, MuchBetter, and Bank Transfer, offering a decent selection for players.

With these five methods, Casumo sits comfortably in between: while some online casinos offer a mere four methods, others boast around ten.

Deposits at Casumo are instantaneous, allowing players to commence their gaming sessions promptly, regardless of their chosen payment method.

Withdrawals, on the other hand, require a bit more time due to Casumo's set processing duration. Once this period concludes and the withdrawal is approved, most payouts are immediate, aligning with other casinos known for swift withdrawals.

Payment facts

No. of payments 5
Top payment MuchBetter
Minimum deposit C$10
Maximum deposit N/A
Minimum withdrawal C$20
Maximum withdrawal N/A
Average deposit time Instant
Average withdrawal time Instant
Average deposit fees None
Average withdrawal fees None

Casumo has notably low deposit limits, though the initial deposit typically requires a higher amount. Their withdrawal limits are also more accommodating than many, enhancing the chances of claiming winnings.

Generally, this online casino doesn't charge additional fees. Any fees that might arise stem from the selected payment method or your banking institution.

Deposit methods

Withdrawal methods

Payments rating

79 /100

Secure, quick withdrawals available

  • Top payment providers
  • No fees applied
  • Instant deposits available
  • Speedy withdrawals

Casumo has notably low deposit limits, though the initial deposit typically requires a higher amount. Their withdrawal limits are also more accommodating than many, enhancing the chances of claiming winnings.

Generally, this online casino doesn't charge additional fees. Any fees that might arise stem from the selected payment method or your banking institution.

casumo casino payments
Casumo Payment: screenshot taken from Casumo Casino (casumo.com/en-ca/) on March 2024

Safety features

Casumo diligently adheres to all Ontario regulations to maintain lawful operations in the province.

The online casino holds a license with the AGCO, and this licensure mandates the implementation of policies to safeguard Casumo's players. Thus, when wagering real money online at Casumo, players can be assured of their safety.

Furthermore, Casumo offers transparent sections on its Privacy Policy. The site also presents its terms and conditions in a clear and organized manner.

Safety facts

Auditing seals N/A
Responsible gaming seals ConnexOntario, Play Okay
SSL encryption: 256-bit 256-bit
2-step authentication Available
Ever blacklisted No
Licensed The Alcohol and Gaming Commission of Ontario
Company behind Casumo Services Ltd
Personal loss limits Available
Self-exclusion Available
Cooling-off period Available

Casumo's responsible gaming section is commendable. It offers a plethora of useful resources, along with access to several helplines for assistance.

Licensed by
The Alcohol and Gaming Commission of Ontario
Trusted by
RGC (Responsible Gambling Council)
Gambling Therapy

Safety rating

95 /100

Secure, top-rated casino

  • Provincially licensed
  • Strong security measures
  • Dedicated responsible platform
  • Lacks distinctive safety features

When it comes to player safety, Casumo stands toe-to-toe with many of Ontario's well-known casinos, like BetVictor casino and Bet365. The site not only adheres to essential safety standards but strives to exceed them.

A standout feature is the transparency in security and safety measures. Casumo actively highlights all its protective features.

Information regarding Casumo's services is easily accessible at the bottom of each page, with the footer neatly organizing essential links.

While the absence of a specific third-party auditor is noticeable, especially compared to JackpotCity which prominently displays its affiliation with eCOGRA, Casumo emphasizes gaming fairness in its terms and conditions. Furthermore, the casino places a significant focus on gambling safety — aspects that I deeply appreciate.

Casumo casino app: seamless and responsive

Casumo ensures universal accessibility, consistent with the standards of online casinos. Players can access its range of games on desktops, tablets, and mobile devices.

Users have the option to browse games via their mobile browser or opt to download the dedicated mobile app.

The app caters to both Android and iOS users. It's free to download from the respective app stores. For Android users, a direct download link is provided on the mobile casino site.

While the app's game selection is slightly more limited than the desktop version, it still houses about 80% of the games, which positively contributes to the overall impression of Casumo.

Mobile facts

Native app Yes
Mobile browser access Google Chrome | Mozilla Firefox | Safari | Opera
Mobile games 1000
Top mobile game Reactoonz
Live mobile games 50+
Mobile UX Excellent
Opting for the mobile browser over the app still ensures a stellar experience. The site is optimized for compact screens, delivering an experience comparable to the desktop version.

Supported operating systems


Mobile rating

96 /100

Top-notch casino apps and mobile site

  • Smooth and effortless navigation
  • iOS and Android apps
  • Fast loading times
  • Limited game selection

Regardless of the device you choose, Casumo ensures access to online slots, the live casino section, table games, and the Reel Races. This comprehensive accessibility aligns with platforms like Bwin, which boasts both native apps and a mobile-optimized website.

While the rating remains high, there's a minor caveat: the app doesn't feature every game available on the desktop version. Most notably, a few online slots are absent, although the live casino section remains largely intact.

Other aspects, such as the Reel Races—with its specific game weighting, betting limits, and bonus rounds—remain consistent across devices. Players can also continue to benefit from the loyalty program on the mobile app.

The app's design and layout stand out positively, surpassing several competitors. For perspective, certain platforms like Golden Tiger Casino don't even offer a mobile app.

Overall, my mobile experience with Casumo was largely enjoyable. While I hope to see a more inclusive game selection on the app in future updates, the current offering doesn't warrant significant criticism.

Customer support

Casumo shines in its customer support department. The site's cheerful and approachable demeanor extends to its support team.

For immediate concerns, especially issues related to your initial deposit or similar matters, the 24/7 live chat is the recommended channel. Responses are prompt and resolutions are swift.

If live chat isn't your preferred medium, you can also reach out via email. Though not as immediate as live chat, the email response time is commendably quick—typically under an hour.

The absence of a phone support line is a minor shortcoming. However, given the efficiency of the other support channels, this gap doesn't detract much from the overall positive support experience.
Availability 24/7
Live chat Yes
Email [email protected]
Contact no. N/A
On page support FAQs
Often, you might not need to contact support directly. The comprehensive FAQ section covers many common questions in depth, providing quick solutions without the need for direct interaction.
Support rating

96 /100

Quick live chat and useful FAQs

  • 24/7 live chat
  • Sticky live chat bubble
  • Organized and detailed FAQs
  • No phone support

I was genuinely impressed with the customer service at this casino. Often, I've struggled to find the live chat option, but not here.

Unlike certain platforms, like Grand Mondial casino, the live chat feature is always accessible as a floating button on the bottom right of each page. Plus, you don't need to be logged in to use it. So convenient!

When you send a message, the replies are prompt, upbeat, and efficient. The team is quick to address any problems, helping you get back to your game swiftly. Whether it's an issue with Reel Races or accessing live games on mobile, they've got it covered.

Although there's no phone support, similar to other Ontario platforms like Party Casino, they do offer email communication. That said, I hardly missed the phone option. The site is filled with helpful information and a detailed FAQ section for more intricate queries.


Starting up with Casumo is straightforward and swift. The sign-up procedure is on par with most other online casinos, necessitating just a few personal details. Within minutes, you're all set to explore their gaming world.

A unique feature of Casumo is its distinctive visual identity. Its particular color palette and quirky characters have cemented its reputation in the iGaming industry. Not only is the site aesthetically pleasing, but it's also user-friendly, ensuring a hassle-free navigation experience.

Furthermore, the site's performance is commendable. Everything transitions seamlessly, with all the links functioning as they should. I didn't encounter any broken links or technical glitches. For those interested in the technical details and policies, they're conveniently located in the footer section.

Usability facts

Ease of navigation Excellent
Game filters No
Search function Yes
Loading speed 0.5
Web UX Good
Other products Poker
A significant drawback is the absence of filtering options. Many modern casinos now provide these features, which greatly simplifies the process of locating specific games.

Usability rating

91 /100

User-friendly on all devices

  • Quick sign-up process
  • Easy navigation
  • Great user interface
  • Poorly laid out games

Casumo truly stands out with its user-friendly interface. Its design is vibrant and inviting without being overpowering, and navigating through the site is a breeze. This contrasts starkly with platforms like Yukon Gold, where certain sections like the FAQs vanish after leaving the main page.

Setting up an account is straightforward. Just click the blue "sign-up" button, and the subsequent process is consistent with what you'd expect from any Ontario casino.

When it comes to site performance, both the desktop and mobile versions of Casumo impressed me. The site operates seamlessly without any notable lags or hitches during gameplay.

However, one area where Casumo falls short, especially when compared to platforms like Party Casino, BetMGM, and LeoVegas, is in its game filtering options. Not being able to fully view or easily filter through the game selection is a slight inconvenience, not just in the slots but in the live casino section as well. Despite this, it doesn’t significantly tarnish the overall positive impression I have from this Casumo review.

Expert verdict

To conclude our Casumo casino reviews it is undeniably an outstanding platform, and its accolades vouch for that. The site's design and gamification are pivotal in its allure.

The plethora of games, sourced from a diverse set of top-tier software providers, greatly boosts its appeal. The fact that the majority of these games are mobile-friendly is an added bonus.

For Canadians, the array of payment choices and the opportunity to participate in the immensely favored Reel Races are a treat. The sole minor hiccup is the necessity to register to experience all the site's features to the fullest.


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Ads Disclosure

At Lucky Marmot, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, Lucky Marmot is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.