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DraftKings online casino review – is it legit and any good?

March 27, 2024
Checked by
Dave S

90 /100

Expert rating

Unique DraftKings live casino

DraftKings Casino Ontario is a recent entrant in the region, and the Luckymarmot team aims to assess its potential to rise to the top.

We'll explore the credibility of DraftKings, delve into the Ontario casino's mobile application, its online slot offerings, and the reasons behind the relatively lower ratings of DraftKings casino reviews compared to its rivals.

Operator highlights

  • DraftKings Marketplace
  • DraftKings live games available here
  • Casino 101 guides

Pros and cons

  • Great range of DraftKings slots
  • Fast loading times
  • User-friendly interface
  • Few payment methods
  • Only branded live games
  • No provider filters

General info

Launch date 16/05/2022
Company behind DraftKings Inc.
draftkings online casino mobile

DraftKings casino Ontario: Games

The DraftKings casino website boasts about 800 online casino games, with a similar count available on their mobile app. The breakdown includes 705 slot games, 80 table games, and 48 under the DraftKings category.

Their gaming offerings are classified into: Jackpots, Slots, Popular, Draftkings Games, Keno, Live Dealer, New, Table Games, Variety, and Video DraftKings Poker. The categories with the fewest offerings are Live Dealer and Video Poker, each having 7 games. Keno, with just three games, is a unique feature since, at the time this review was written, DraftKings is among the few Canadian casinos to provide it.

The Draftkings Ontario casino doesn't offer Bingo. However, they more than compensate with an array of other game types, elaborately explained in the DraftKings Education Hub, an invaluable feature.

In the realm of slot games, choices abound given it's the most extensive category. And for those who are passionate about gambling and sports betting, they can enjoy games like roulette or blackjack themed around their preferred sports.

Game facts

Expert’s pick DraftKings Rocket
Slots total 700+
Popular slots 10,000 Wonders 10K Ways
Jackpots 33
Top jackpot DraftKings Baseball Blackjack
Table games 75
Popular table game DraftKings Blackjack
Live games 7
Most streamed Crazy Time

A select group of software developers have crafted the casino games at DraftKings, including notable industry players like NetEnt, Big Time Gaming, WMS, and IGT. The live casino predominantly showcases live dealer games from Evolution, supplemented by in-house developed games. This unique blend distinguishes DraftKings from many other online casinos. As this review of DraftKings casino continues, we'll delve deeper into the software providers involved.

Game types

Games rating

71 /100

Average gaming choices

  • Medium-sized game collection
  • In-house games offered
  • Leading providers featured
  • Missing popular titles
  • Limited games in some categories

The DraftKings casino in Ontario is a newer entrant, which may account for its limited game selection. While I observed some top-tier games during my exploration, I was dismayed to see the absence of certain iconic games.

Notably missing were slots like Play’n GO's Book of the Dead, Relax Gaming's Temple Tumble, and Alchemy Gaming's Chronicles of Olympus X Up. This gap may stem from certain providers being absent, consequently limiting game variety.

In the live dealer section, five of the seven offerings are proprietary to DraftKings: DraftKings Exclusives Lobby, Baccarat Lobby, Blackjack Lobby, Roulette Live, and Poker Live. The remaining two, Game Shows Lobby and Infinite Blackjack, are from Evolution. To rival other Canadian online casinos, DraftKings might consider partnering with more providers, perhaps Ezugi, Playtech, or Pragmatic Play.

Excluding the slots, other gaming categories seem scant. Within a few hours, I had exhausted my game choices. While it might cater well to novices, seasoned players might yearn for the depth other online casinos offer.

Despite its fledgling casino platform, the DraftKings brand carries weight due to its longstanding market presence. More than a sportsbook or daily fantasy hub, DraftKings offers a comprehensive casino experience accessible on both desktop and mobile, maintaining game quality across platforms.

While DraftKings offers proprietary games, much like competitors like 888, the bulk of their slots are sourced from a diverse group of esteemed software developers. Their slot category, arguably their strongest, spans from Megaways to traditional five-reel slots.

Concluding, DraftKings offers a broad range of high-payout slots. Top choices among players include White Rabbit Megaways, Guns N Roses, and Blood Suckers II. Being an avid slot enthusiast, I'm naturally inclined towards games with a higher return-to-player ratio, as they hint at better winning prospects.

draftkings casino games
Draftkings games: screenshot taken from Draftkings Casino (casino.draftkings.com) on March 2024


The DraftKings casino app for Canada is available for download on both iOS and Android platforms. It encompasses both a casino and a sportsbook, and installation is straightforward. The app's intuitive design ensures smooth gameplay.

It's essential to note that certain features of the DraftKing casino may vary based on your location. Hence, if you're in Ontario, make sure to set that as your location during account setup. The casino employs geolocation technology, simplifying accurate location tracking.

DraftKings is committed to maintaining service excellence, and to ensure this, they've partnered with top-tier software providers in the industry. This roster includes heavyweights like Big Time Gaming, NetEnt, IGT, Microgaming, NextGen Gaming, among others.

Whether on the website or the app, everything you need is easily accessible, with pages loading promptly. The app's design is crisp, featuring soothing colors and sharp graphics. From its inception as a gaming entity, DraftKings has emphasized collaborating with software vendors that deliver top-notch games.

Software facts

Most used NetEnt
Total providers 21
Live providers Evolution
Bespoke software Yes
Download only Yes

Although DraftKings casino collaborates with renowned suppliers, don't expect to find a uniquely extensive range of games or offerings. They curate a limited selection from each provider, resulting in the absence of some prominent titles in their games collection.

To access the mobile app, simply visit the homepage, scroll down, and select 'Mobile Apps'. This will lead you to the necessary download links, ensuring a hassle-free download, installation, and registration journey.

Available software

Play'n GO
Blueprint Gaming
Big Time Gaming

Software rating

76 /100

Limited games from software providers

  • Industry-leading suppliers
  • Live gaming available
  • Download software available
  • Limited selection from specific providers

Two primary elements define a casino's quality: load times and the quality of gaming visuals and audio. On both fronts, DraftKings stands tall. The platform's sleek design combined with HD slot graphics and top-notch live dealer imagery leaves little room for criticism.

However, locating the list of gaming providers was unexpectedly challenging. One might anticipate a straightforward link on the homepage to access this information, but it's absent.

Furthermore, DraftKings' search functionality lacks depth. Unlike some casinos that allow searches by game provider, DraftKings only offers game title searches. The absence of provider names, except for in-house titles, is an oversight.

Yet, for someone who prefers gaming on the move, the downloadable software proves handy. The ease of navigation across DraftKings' platforms stands out. Features like categorizing games, displaying game counts per category, and ensuring regular updates enhance the user experience.

Using the 'Mobile Apps' link for downloading the app was a breeze. The mobile app mirrors the desktop site's functionality, a commendable aspect in this DraftKings casino review.

draftkings casino promotion
Draftkings Promotions: screenshot taken from Draftkings Casino (casino.draftkings.com) on March 2024

Payment methods

DraftKings casino offers a decent selection of payment methods. The usual suspects like Credit/Debit cards are available, alongside popular e-wallets like PayPal and pre-paid cards. They've covered most of the standard options.

Deposits are usually instantaneous, barring unforeseen delays. On the flip side, withdrawals might take longer, averaging around five days, although some methods could process within a day or two.

Notably, the casino doesn't charge deposit or withdrawal fees. However, in some instances, Credit/Debit card withdrawals might incur fees, but these are levied by the cardholder's bank, not DraftKings.

It's essential to know that some methods, like gift cards, are deposit-exclusive. Players will need to select an alternative method for withdrawals. For those looking to keep their gambling funds distinct from their primary account, DraftKings offers several options, including prepaid cards and PayPal.

Payment facts

Top payment PayPal
No. of payments 3
Minimum deposit C$10
Maximum deposit N/A
Minimum withdrawal C$1
Maximum withdrawal N/A
Average deposit time Instant
Average withdrawal time 5 days
Average deposit fees No fees
Average withdrawal fees No fees

DraftKings casino provides flexibility in managing deposit limits. While state-determined limits can be raised with appropriate documentation and approval, self-imposed limits remain in effect until their specified duration ends.

As with many casinos, DraftKings mandates account verification prior to permitting withdrawals. This step is crucial for endorsing responsible gaming and curbing fraudulent activities. Such procedures are standard in the industry, and as long as players meet the age requirements, there should be no concerns. Such protocols are instituted to ensure that players' funds are safeguarded and to foster a secure gambling environment.

Deposit methods

Withdrawal methods

Payments rating

76 /100

Basic payment options

  • Standard payment options offered.
  • No extra fees
  • Instant deposits available
  • Few payment options

DraftKings, despite its relative newness, deserves recognition for presenting a wide range of popular payment options. The inclusion of tried-and-true methods like credit and debit cards is commendable. Personally, I often lean towards these, with e-wallets as my next preferred choice.

The availability of PayPal is a boon for those reluctant to share their banking details directly with a casino. Its quick deposit times and an average withdrawal span of one to two days (with a maximum of three days in case of delays) is a notable advantage.

One oversight is the absence of specific withdrawal and deposit limits associated with each payment method in the Help Centre. This omission can be a hindrance when determining the most suitable payment method.

DraftKings does offer flexibility in modifying deposit limits. By visiting the upload center and submitting essential documents like a government ID and residence proof, players can request changes. It's essential to be prepared for additional document requests from the casino's end before approval.

The casino's HELP section provides a series of informative articles on deposits and withdrawals. The content is both helpful and succinct, enhancing the overall DraftKings casino review experience. Still, there's room for improvement, especially concerning detailed specifications for each payment option.

Safety features

DraftKings casino is committed to fostering responsible gaming. They've incorporated measures such as:

  1. Wagering Limits: Players can determine a maximum betting amount, which assists in avoiding overspending during game sessions.

  2. Time Limits: This allows players to allocate a set number of hours they'll engage in gaming daily, helping to curb extended periods of continuous play.

  3. Deposit Limits: By setting a ceiling on how much can be deposited within a specific timeframe, players ensure they don't exceed their gaming budget.

Once these boundaries are established, they become immediately active, and modifications can't be made until the predetermined period expires. For further support, DraftKings offers:

  • Self-help resources from the Cambridge Health Alliance.

  • Assistance based on geographic location via Help by State.

  • Screening tools to gauge gaming habits.

Moreover, players seeking external guidance can tap into the resources of Gamblers Anonymous at no cost.

Safety facts

Responsible gambling Gamblers Anonymous
SSL encryption: 256-bit 256-bit
2-step authentication Available
Ever blacklisted No
Licensed The Alcohol and Gaming Commission of Ontario
Company behind DraftKings Inc.
Personal loss limits Available
Self-exclusion Available
Cooling-off period Available

DraftKings casino has implemented the 'self-exclusion' feature to further support responsible gambling. By opting for self-exclusion, individuals voluntarily restrict themselves from all online gambling activities. This measure is primarily designed to assist those struggling with gambling addiction or those who recognize the potential for problematic gambling behaviors. It provides a proactive approach to help users take a break or even permanently prevent themselves from online betting.

Licensed by
The Alcohol and Gaming Commission of Ontario
Trusted by
Gamblers Anonymous

Safety rating

71 /100

Adequate safety measures in place.

  • Abundant safety features
  • Accessible deposit limits
  • Self-exclusion option
  • No distinct safety innovations

It's clear that DraftKings casino is making a concerted effort to prioritize responsible gaming. With the increasing concerns over gambling addictions and problematic behaviors associated with gaming, it's essential for online casinos to incorporate these safety nets and tools for players. Here's a brief overview of your assessment:

Betblocker: This is a proactive tool, giving players the power to self-restrict their gaming activities. By setting limits that can span from a single day to several years, it offers flexibility in helping individuals manage their gambling habits, either for short breaks or long-term pauses.

Screening Tools: These diagnostic tools provide a rapid self-assessment, allowing players to evaluate their gambling behaviors. By addressing potential problems early on, they can help players take proactive steps before issues become more severe.

Your First Step to Change: Offering an anonymous platform where players can gain insights into their gaming patterns is both innovative and respectful. By ensuring anonymity, DraftKings likely encourages more players to engage with the program without fear of judgment or repercussions.

In summary, DraftKings casino's comprehensive suite of responsible gaming tools is commendable. Their multifaceted approach not only offers a range of options for players to choose from but also ensures that those options are effective and user-friendly. By emphasizing player welfare, they build trust and promote a healthier gaming environment. The inclusion of these tools not only benefits the players but also enhances the casino's reputation as a socially responsible operator.

Mobile features

DraftKings Casino's mobile app ensures that enthusiasts have access to their favorite games on the go. Whether it's slot machines, blackjack, roulette, or engaging with live dealers, the app provides it all at the tap of a finger.

Located under the 'Mobile Apps' section at the bottom of the main webpage, users can easily download the app suitable for iOS or Android devices. Impressively, DraftKings has made sure that the visual fidelity of the games remains top-notch, with crisp graphics and smooth animations.

One of the app's standout features is its consistency with the desktop version. From gaming categories to support services, everything you enjoy on their main site is readily accessible through the mobile app. Convenience, without compromise, is a theme that resonates with this mobile platform.

However, as with the primary casino platform, the mobile app's game offerings can seem limited in comparison to some competitors. While the slots section is bountiful, other game categories might leave some players yearning for more. A broader gaming selection in future updates could potentially elevate the app experience even further.

Mobile facts

Native app iOS, Android
Mobile browser access Yes
Mobile games 500+
Top mobile game Bonanza
Live mobile games 4+
Mobile UX Clean and organised
The DraftKings mobile app clearly stands out when compared to its mobile website counterpart. The intuitive design and streamlined user interface of the app ensure that navigation is a breeze. Its enhanced performance delivers a faster and more efficient user experience, making it the preferred choice for many users. With its focus on user-centric design and speed, the app proves to be a superior option for on-the-go gaming and betting.

Supported operating systems


Mobile rating

83 /100

Good mobile features

  • Clean user-interface
  • Easy navigation
  • The app mirrors the main website.
  • Limited gaming library

DraftKings' online casino mobile application stands out as a testament to their commitment to providing a top-notch gaming experience for their users. Its clean user interface ensures that players can navigate through the app effortlessly - a vital feature that sets apart elite casinos from the mediocre ones. Furthermore, it’s evident that the software is robust, given that users rarely experience technical glitches or errors.

The live dealer section in the app is another feather in their cap. It offers players the realism and interactivity of a brick-and-mortar casino, right from the comfort of their homes. The graphics and overall service quality in this section are on par with the industry's best. Yet, the somewhat limited game selection suggests that there's room for expansion, and one hopes to see DraftKings integrate a broader array of games from diverse providers in the future.

A noteworthy aspect of the DraftKings app is the inclusion of both demo and real money versions of games. The demo versions, in particular, are invaluable for newcomers, allowing them to get a feel of the game mechanics without any financial commitment. For seasoned players or those who are meticulous about where they invest, this feature offers a chance to assess the quality of games before playing with real money.

Drawing parallels with leading casinos, such as Ontario’s Unibet casino, DraftKings certainly holds its ground. Its accessibility, diverse game offerings, and special features like live streaming are commendable. It's evident that the DraftKings app has been designed keeping the user experience in mind, and it's paying off by setting high benchmarks in the online casino landscape.

draftkings casino app
Draftkings App: screenshot taken from Draftkings Casino (casino.draftkings.com) on March 2024

Customer support

direct contact number, email, and the somewhat outdated method of traditional mail. Surprisingly, they haven't incorporated the increasingly popular live chat feature, which can be a letdown for users seeking immediate assistance. In the absence of this, the phone support becomes the go-to option for urgent queries.

If you choose to communicate via email, the response time varies. Some users may receive a swift reply, while others might have to wait for a day. Traditional mail, on the other hand, isn't the most efficient method in today's fast-paced digital era. Given its prolonged response time and decreasing usage among players, it's more of a ceremonial inclusion rather than a practical solution.

On the website, the ‘Contact Us’ tab subtly redirects users to the FAQ section. This design choice might be an attempt to encourage users to find answers to common questions on their own. However, for personalized assistance, there's a ‘Contact support’ option at the end of the FAQ page, leading to a detailed contact form.

The redeeming factor in DraftKings' support system is the competency and cordiality of its support staff. They are known for being understanding and patient, ensuring that users' issues are resolved thoroughly. While they might not boast the quickest response times, they prioritize customer satisfaction, making sure every interaction concludes positively.
Availability 24/7
Live chat No
Email [email protected]
Contact no. 1 (877) 659-60
On page support Help section | Contact form
If you decide to use the bot for any of your queries there is an option to leave a message and let support call you back. However, if you want them to contact you via email, you can select that option as well.
Support rating

99 /100

Live chat is not available.

  • Average response times
  • Phone support is accessible
  • Friendly customer support
  • Instant issue resolution not guaranteed
  • There is no live chat

DraftKings online casino features a help center, accessible by scrolling to the page's bottom and selecting ‘Get Help’. The provided information is designed to assist users in navigating the site or even resolving minor issues independently. While it covers general topics, the depth of detail might be wanting.

Surprisingly, the quickest way to seek assistance from DraftKings online casino is through a phone call. Considering DraftKings' stature in the industry, it's unexpected that they lack a live chat feature for instant support. Most casinos I've engaged with offer live chat support, so this omission significantly impacted my overall impression. Platforms like LeoVegas and BetMGM boost my confidence with their immediate assistance mechanisms.

While DraftKings lacks live chat, they do have a contact form. Users can detail their concerns, after which the support team will revert. To access this form, go to the floating ‘Support’ tab where a bot will guide you through the process.

Apart from the casino guides provided, I felt the help center wasn't as comprehensive as it could be. For beginners, I'd suggest relying on the casino's gameplay guides to familiarize themselves with the available games on the platform.


Beyond the impressive game lineup at DraftKings casino, players are treated to a seamless and intuitive user experience. The website's design promotes effortless navigation, and the inclusion of a search feature simplifies the task of finding specific games. Plus, with its swift loading times, players are swiftly immersed in their gaming, without unnecessary delays.

Usability facts

Ease of navigation Easy
Game filters Search
Search function Games titles
Loading speed Very fast
UX rating Good
When users register or log in, they are sure to have a satisfying gaming experience due to the high game quality the providers offer This is something that every player is on the lookout for. DraftKings casino online is a company you can’t expect anything less from.

Usability rating

86 /100

Average Usability

  • Fast loading speed
  • Search functionality is provided
  • Smooth navigation
  • No filter for game providers in the search

Beyond the sports betting options on Draftkings online casino, there are additional enticing offerings to explore. The newly introduced casino segment has broadened the horizon for players, offering them more avenues to dive into.

The games on offer epitomize the pinnacle of quality. Upon registration, players can anticipate a top-tier gaming experience courtesy of the platform's software. It's evident that the game providers partnered with DraftKings online casino elevate the entire gaming journey to a delightful level.

The user-friendly design of the casino stood out to me, with all features effortlessly accessible. A standout aspect of the live casino is the inviting atmosphere it creates, complete with affable dealers who interact with players in real-time via chat. While the game library might not be as expansive as some competitors like Coolbet or PlayOJO casino, the intuitive interface and features more than compensate for it.

I'm particularly fond of the clean layout and the diverse gaming options available. There's a vast array of games to sift through, and the platform functions seamlessly. Even though the mobile app doesn't house the entire game collection, a significant portion is readily available for play.

Expert verdict

The casino has diversified its offerings to encompass a wide range of games, including fantasy sports, live games, slots, and table games. Standing out as one of the leading choices in the industry, DraftKings continually pioneers novel gaming experiences through its unique in-house games.

Slots, being the casino's crown jewel, present an expansive array of choices for players. But if you're someone who's passionate about sports and also has a penchant for online gambling, you'll be delighted to find roulette and blackjack games tailored with a sports theme. The software powering these games is backed by a handful of industry stalwarts known for their quality game development.

In our evaluation of DraftKings casino, it's evident that while the casino is still on its growth trajectory, given its pedigree in the sportsbook domain, it has the potential to rise as a dominant player in the online gambling arena.


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Ads Disclosure

At Lucky Marmot, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, Lucky Marmot is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.