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PokerStars casino review for Ontario Canada – Unbiased 2024

Dave Surr
March 27, 2024
Checked by
Dave S

83 /100

Expert rating

Best casino for poker

19+. All betting-related products and services regulated by iGaming Ontario are available only to those physically present in Ontario. Play responsibly. Contact ConnexOntario for support.

PokerStars Casino Ontario boasts a vast array of casino games and contests. Some players have been reluctant due to the brand's past reputation before Flutter's purchase. However, Ontario's PokerStars Casino is making positive changes.

We provide a comprehensive Pokerstars casino review covering the casino's licenses, responsible gaming measures, clear policies, game offerings, customer support, and more.

Operator highlights

  • Six-level rewards program
  • Dedicated poker app
  • Cross-platform compatibility

Pros and cons

  • Around 50 exclusive titles
  • User-friendly website
  • Offers 19 casino tournament types
  • Slot navigate can be challenging to
  • No email or phone support
  • Lacks search filters

General info

Launch date 28/06/2022
Company behind Flutter Entertainment
PokerStars casino review

Games: PokerStars live casino, best slots, and table casino games

Once you sign in to the PokerStars casino's Canadian site, three main sections appear on the top left: Poker, Casino games, and PokerStars Sports. Within the Poker section, you'll find a Team Poker Stars subsection along with areas for live poker and tournaments.

The platform offers 19 unique tournament types, including All-in Shootouts, Heads-Up Tournaments, Guaranteed Tournaments, 6-Max and 4-Max, and more. Below, there's a link directing you to poker details, explaining tournament procedures and listing events you can join.

The PokerStars casino section is comprehensive. It features online slots, horse racing, traditional blackjack, live casino games, table games, online poker, and quick-win games. Scrolling down, you'll spot categories like Game of the Week, PokerStars Picks, New Releases, Top Games, Originals from PokerStars Casino, Jackpots, and Table Games.

Lastly, the sports betting section showcases a menu linking to various sports. You can bet on sports like ice hockey, car racing, baseball, basketball, and more, with a total of 24 sports covered. Plus, live betting is an available feature.

Game facts

Expert’s pick Wish a win
Slots total 728
Popular slots Sweet Bonanza
Jackpots 50
Top jackpot Super Elephant
Table games 20+
Popular table game Heads Up Hold Em
Live games 97
Most streamed Evolution Blackjack Lobby

When you place your cursor over a game, a dropdown will display detailed information about that game, including its provider and game specifics. Unfortunately, you can't filter games by their developers in the search function. We'll delve deeper into the casino's user experience as we continue with these PokerStars casino reviews.

Game types

Games rating

86 /100

Good game variety, room for improvement

  • Extensive game library
  • Helpful guides and information tables
  • Solid jackpot selection
  • Games organization could be improved

For those constantly on the move, like myself, the PokerStars casino app's compatibility with multiple mobile devices is beneficial. Most games from the main website are available on both the mobile browser and app. While many casinos offer similar features, it's still a pleasant option to have.

The game selection at PokerStars casino feels streamlined and well-structured, reminiscent of Bet365 casino, particularly in how essential game details are presented. Inclusions like return to player percentages, bonus features, and betting limits enhance PokerStars' game offerings.

Yet, it's disappointing that PokerStars casino doesn't offer demo versions of games such as poker and slots for unregistered users. For beginners or those reluctant to spend, demo modes, especially for slots, are invaluable. A site I appreciate in this regard is PlayOJO casino, which lets users sample games without registration. I hope PokerStars might introduce such a feature, especially for newcomers and those on a tight budget.

Knowing which game providers are behind each offering is invaluable. Thankfully, PokerStars doesn't skimp on this information. However, the lack of a filter by game provider is a missed opportunity.

The dropdown game option, seen in casinos like LeoVegas and PartyCasino, reassures me of PokerStars casino's commitment to user-friendliness. There's little to gripe about in this part of the platform.

Lastly, it's worth emphasizing that PokerStars casino offers its exclusive games. This point underscores the casino's growth and dependability over time. PokerStars not only collaborates with third-party developers but also curates a rich array of top-tier games in-house.


PokerStars casino collaborates with numerous top-tier gaming providers such as NYX Gaming GroupPlay, NetEnt, Quickspin, Playtech, Red Tiger Gaming, Thunderkick, Big Time Gaming, iSoftBet, and Playson. With such renowned partners, the casino promises a high-standard gaming experience.

The live dealer segment is championed by Playtech and Evolution, allowing players to immerse in an exhilarating online casino experience from the comfort of their homes. Plus, various tables offer different languages, accommodating global participants.

What possibly sets this casino apart might be its vast array of providers and games. Their unique in-house content is an elegant touch. Each game showcases superior graphics and impeccable sound, ensuring a memorable player experience.

Upon stepping into this casino digitally, players encounter a mix of contemporary spins on classic games. Every partnered provider in the casino is genuine, ensuring games are purely luck-based and free from manipulation by any party, whether the player, provider, or casino itself.

Software facts

Most used NetEnt
Total providers 30
Live providers 2
Bespoke software Yes
Download only Yes

Several software developers contribute to the game lineup at this casino, with a notable portion being PokerStars' exclusive titles. Many of these exclusive games offer substantial progressive jackpots, only available on the PokerStars online casino platform.

Both the website and mobile app showcase the full range of games found in the PokerStars casino lobby. Players are spoiled for choice with the variety of game themes on offer. Besides desktop access, the live dealer casino can also be experienced on mobile devices.

Available software

Play'n GO
Pragmatic Play
Red Tiger Gaming
Blueprint Gaming
Push Gaming
High 5 Games
Big Time Gaming
Relax Gaming
NYX Gaming Group
Just For The Win
Stormcraft Studios

Software rating

90 /100

Dozens of providers and proprietary software

  • Extensive range of game providers
  • Exclusive in-house games
  • Can't filter by provider

PokerStars boasts a rich array of software developers, encompassing some of my top picks. Whether you're seeking slot machines, blackjack, Megaways, jackpots, live dealer encounters, or table games, it's easy to navigate through the available categories. They utilize their proprietary software, which can be downloaded swiftly.

Echoing the exclusivity found in casinos like Betway, PokerStars Casino Canada provides games unique to its platform, including certain jackpot slots. This exclusivity stands out as a main attraction. With a collection of their in-house games, they rival other notable casinos like PartyCasino.

The roster of software providers at PokerStars online casino is ever-growing, accompanied by frequent new game additions. It's prudent to stay on the lookout for fresh offerings. While some game categories may presently have a limited selection, this can rapidly evolve.

I'm confident that with its tenure, the casino will further elevate its commendable entertainment standards. The developers' commitment to quality is evident in their game offerings. Their platform is refreshing, showcasing fresh and well-structured content.

Hosting thirty distinct software providers sets PokerStars apart from many online gaming platforms. For perspective, consider giants like Betway, bet365, and Scores casino. To top it off, PokerStars provides live dealer experiences from two separate providers, outshining most competitors.

Payment methods

At the top of each page, there's a link for managing both deposits and withdrawals. Additionally, there are direct links to the Terms & Conditions and the Withdrawal Policy. Clicking on these will redirect you to the transactions section, where you can pick your desired payment method and gather any additional information required.

The casino mandates a minimum deposit of $10, irrespective of the payment method chosen. Canadian players can opt from a variety of payment methods, including Apple Pay, Direct bank transfer, Instant eChecks, Interac, Mastercard, MuchBetter, PayPal, and Visa.

The casino's "fast deposits" feature enables swifter financial transactions than usual. While this feature is available for multiple payment methods, it's not universal. To determine which methods offer fast deposits, simply visit the Cashier section and look for options labeled with a fast deposit badge.

During a cash game, if you notice a 'Fast Deposit' symbol, you can click on it, and a pop-up will appear for you to input your payment details. If you prefer not to have the 'Fast Deposit' option visible during gameplay, it can be disabled by navigating to the Cashier and selecting the ‘Fast Deposit’ option.

Payment facts

No. of payments 10
Top payment PayPal
Minimum deposit C$10
Maximum deposit N/A
Minimum withdrawal N/A
Maximum withdrawal N/A
Average deposit time Instant
Average withdrawal time 72 hours +
Average deposit fees No fees
Average withdrawal fees No fees

Withdrawals typically reflect in a player's bank account within three to five business days after being finalized. Excluding weekends, withdrawals are usually processed and distributed within a day. This timeline aligns with most other casinos since many payment methods often require over a day for funds to appear in one's account.

For those prioritizing quicker deposit and withdrawal durations, e-wallets are a recommended choice. The casino provides several e-wallet options for added convenience. However, it's essential to note that not every payment method supports both deposits and withdrawals.

Deposit methods

Withdrawal methods

Payments rating

86 /100

More choices than competitors

  • Abundance of payment methods
  • Low minimum deposit
  • Rapid deposit option
  • Up to 10 days for withdrawals to process

The modest $10 starting deposit is ideal for beginners and those watching their spending. The casino aligns itself only with reputed payment providers, ensuring peace of mind regardless of your chosen payment method.

While many casinos might offer a mere handful of payment methods, PokerStars casino impressively doubles that count. This array of options provides a balance in processing speeds. For instance, transactions via e-wallets are instantaneous, while card transactions might take a tad longer.

A significant plus is the absence of fees for moving funds into or out of your PokerStars casino Canada account. However, available payment options at the cashier can differ based on your current residence. Currently, the platform does not support cryptocurrency, but as a crypto aficionado, I'm optimistic about future prospects.

It's crucial to remember that some payment methods may only support deposits or withdrawals, which could pose challenges for certain players. Yet, the methods supporting both deposits and withdrawals offer the most flexibility, adding to the convenience.

Overall, this section of the casino ticks nearly all boxes. With a wide variety of payment options catering to a broad audience, swift transaction processing, and no associated fees, it's hard to find any significant shortcomings.

Safety features

PokerStars casino uses standard SSL encryption to ensure user data is protected. Every page of their site displays licensing details, affiliate links, and other important information in the footer.

The casino operates legally in Ontario, Canada, thanks to a license from the Alcohol and Gaming Commission of Ontario. It also boasts a license from the Malta Gaming Authority and is authorized in several other countries.

This global reach has broadened PokerStars' influence. With many positive Pokerstars Ontario reviews and a dedicated website for each country they operate in, the casino has become a favorite for both professional and casual players.

Safety facts

Auditing seals GLI (Gambling Lab International)
Responsible gaming seals ConnexOntario, Gambling Therapy, RGC, CAMH
SSL encryption: 256-bit 128-bit
2-step authentication Available
Ever blacklisted Yes
Licensed The Alcohol and Gaming Commission of Ontario
Company behind Flutter Entertainment
Personal loss limits Available
Self-exclusion Available
Cooling-off period Available

PokerStars casino ensures that its games undergo regular checks by regulatory bodies to guarantee fairness. The use of SSL encryption safeguards all user data and financial activities on the account. The trustworthiness of the games, software, and overall gaming environment is unquestionable, allowing players to enjoy without any concerns.

Licensed by
The Alcohol and Gaming Commission of Ontario
Trusted by
RGC (Responsible Gambling Council)
Gambling Therapy
CAMH (The Centre for Addiction and Mental Health)

Safety rating

81 /100

Excellent responsible gambling support

  • Encourages responsible gaming
  • Detailed FAQs and Help sections
  • Mixed reputation in other markets

The integrity of the games at PokerStars casino isn't something I'm worried about. Their commitment not only ensures a safe gambling experience but also promotes responsible gambling. Regular audits are conducted, and the casino adheres to set standards to maintain its operations.

The unpredictability and fairness in every game are guaranteed by the testing of random number generators (RNGs). The casino's trustworthiness is heavily influenced by its choice of esteemed game providers. Notable names like Playtech and Pragmatic Play are among their selections.

Beyond partnering with recognized game companies that hold valid licenses and ensure game fairness, the casino offers other safety measures. For instance, PokerStars casino offers various assessment tools and support groups. For me, prioritizing player and site security is crucial when selecting a casino.

While the safety standard at PokerStars casino is commendable, it's not extraordinary. It offers a security level comparable to other renowned casinos like Betway. However, the excellence in PokerStars’ security protocols is what truly stands out.

Mobile features: PokerStars casino app

You can engage in mobile gaming by clicking the 'play on mobile' link located at the bottom of the main page in the casino section. PokerStars offers a broad spectrum of gaming options, from slots and live games to roulette and blackjack. The platform supports various mobile systems, including iOS and Android.

The PokerStars mobile app, compatible with both iOS and Android, can be downloaded swiftly at no cost. Impressively, a vast majority of the games from PokerStars casino Canada are playable on mobile devices, catering to players who prefer gaming on the move.

Once you've got the app up and running, a plethora of games, bonuses, and payment methods becomes instantly accessible. Currently, there are over 710 distinct games available on the mobile version, showcasing a comprehensive game library.

Whether you fancy table games or video poker, the mobile platform lets you dive into your favorites anytime. Compatible with most popular browsers and systems, the mobile casino's instant-play version ensures seamless gaming. From poker and casino to sports betting, every section of the site is available at your fingertips via mobile.

Mobile facts

Native app Yes
Mobile browser access Mozilla Firefox | Google Chrome | Safari | Opera
Mobile games 700+
Top mobile game Sticky Fruits
Live mobile games 50+
Mobile UX Excellent
The live casino seamlessly adapts to mobile devices, with the app boasting a user-friendly interface and easy navigation. Playing on mobile mirrors the experience on a desktop, from the games to the lobby layout. The mobile design is impeccable, ensuring a flawless gaming experience for users.

Supported operating systems


Mobile rating

87 /100

Great mobile user interface

  • Download option
  • Includes live and exclusive games
  • Cashier access may have issues.

The PokerStars casino app stands out in the industry, both in design and ease of use. It mirrors the desktop site, making the transition between the two platforms seamless.

As an avid mobile gamer, I appreciated the variety of games PokerStars offered on mobile. The mobile gaming interface is so well-executed that it's tempting to ditch the desktop version altogether.

PokerStars offers a diverse range of games on both their Android and iOS apps. Available for free on both the Google Play Store and Apple App Store, the app's user experience is both intuitive and visually appealing. What impressed me was how the casino's interface automatically adapted to my device's screen size - a feature that all mobile casinos should adopt.

Regardless of the device, provided you have a stable internet connection, PokerStars casino is accessible. From slots to various other games, the experience is consistent, whether you're on a mobile or desktop. I found no discernible difference between the two platforms during my trial.

It's rare to find an online casino that offers mobile users the same extensive range as desktop users. Being able to play on the move, whether via a browser or through their specialized apps for poker, casino, and sports betting, is a significant plus for me.

Customer support

Getting assistance is straightforward. Just head to the help page and click on the “Contact Us” link at the bottom. You can reach out to the support team even without having an account.

The only way to communicate with them is through live chat. The casino doesn’t offer phone or email support. However, they have a thorough Help section addressing various topics like My Account, Deposit and Withdrawal, Offers, Sports, Poker, Technical Issues, Responsible Gaming, and more. By going through this section, you might find answers without needing to contact customer service.

PokerStars' support could use some improvements. The options for reaching out to their team are limited. If you're looking for immediate phone support, unfortunately, that's not available.
Availability 24/7
Live chat Yes
Email N/A
Contact no. N/A
On page support Help section
Thankfully, the casino offers 24/7 live chat support, ensuring help is always within reach. This compensates for the limited ways to get in touch. The support team is prompt in their responses, and typically, it takes less than 5 minutes to get the assistance you need.
Support rating

81 /100

. Only live chat support available

  • Live chat support 24/7
  • Fast response times
  • No email or phone support

PokerStars online casino's support offers a wealth of information in their FAQ section, though there's certainly room for improvement. Presently, the only contact method available is the online chat, but it boasts commendable response times.

In comparison to top-tier casinos like BetRivers, PokerStars lags behind in the support department. Their limited communication avenues are a shortcoming compared to the industry's standard. I've observed many casinos upgrade their support mechanisms, and it's my hope that PokerStars follows suit.

One redeeming feature is their live chat, available to both registered players and potential newcomers. The staff behind this service are prompt and professional. They addressed my inquiries efficiently, using straightforward language.

However, PokerStars falls short in terms of the variety of contact options, compared to other sites. This is a sector where the casino could benefit from some upgrades. On the brighter side, their FAQ section is detailed and user-friendly.


Signing up at PokerStars, whether via their website or app, is quick and straightforward. No one likes a long, complicated registration process. Fortunately, getting started with PokerStars online casino is just a matter of a few simple clicks.

Usability facts

Ease of navigation Good
Game filters Yes
Search function Yes
Loading speed 0.2
UX rating Good
Other products Poker | Sports | e-Sports
Signing up at PokerStars, whether via their website or app, is quick and straightforward. No one likes a long, complicated registration process. Fortunately, getting started with PokerStars online casino is just a matter of a few simple clicks.

Usability rating

71 /100

Good, but needs advanced filtering

  • Easy navigation
  • Great UI design
  • Some sections are tricky to navigate

While PokerStars online casino boasts a user-friendly interface and quick registration, the experience does have its hitches. Despite its clean design, allowing seamless transitions between games and promotional sections, some elements, like the search bar and game filters, felt incomplete.

Signing up was a breeze, only taking a few minutes and requiring basic information like name, email, and a username. The search bar was efficient when looking for specific games, both old and new.

Visually, the site’s contrasting colors are appealing, and the layout is intuitive. However, a notable drawback is the limited search functionality. The ability to filter games by providers or themes would significantly enhance user experience.

Consistency is key for any online platform, and some of PokerStars' features could use refinement for a more streamlined experience. While the search feature's current limitation to game titles is a letdown, we remain hopeful for improvements in the future.

Expert verdict

PokerStars online casino stands tall as a top-tier gambling platform, stemming from its poker origins to now include a comprehensive online casino and sports betting service. It's a hub for an array of gaming experiences, from stellar video poker to in-demand best Pokerstars slots and sought-after sports events.

Their mobile app is versatile, catering to a broad spectrum of mobile devices. This flexibility is a boon for casino enthusiasts on the move. Both the primary website and its mobile counterpart host an array of real-money games and a live casino section.

In summary, while PokerStars online casino already offers an impressive service, a few refinements could elevate it to the pinnacle of Canadian online casinos. Some tweaks here and there will undoubtedly enhance its convenience and user experience.


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Ads Disclosure

At Lucky Marmot, we provide personalized casino and sports betting offers through affiliate links, earning us a commission at no extra cost to you when depositing. We urge readers to abide by local gambling laws, which may vary and change. Please note, Lucky Marmot is not a gambling operator and doesn’t offer gambling facilities. We can’t be held responsible for third-party site activities, and don’t condone gambling where it’s prohibited.