The game selection at Spinaway Casino caught my eye. Here's why: SpinAway's online platform in Ontario boasts a collection of over 1,600 casino games.

A significant portion of these are slot games sourced from various providers - I'll touch on this later. A letdown, however, is the limited number of progressives. Just two are on offer, compared to the 40+ available at Dream Vegas.

Where SpinAway truly excels is in its live casino offerings, presenting nearly 40 games from industry giants like Evolution Gaming and Pragmatic Play. These names are synonymous with high-end live dealer games, ensuring a captivating and engaging casino experience. That said, BetVictor seems to have an edge over SpinAway in this area, offering over 60 live games, some of which are exclusive for Ontario players.

To sum it up, SpinAway Casino has a commendable assortment of games, with a notable emphasis on slots and live casino. However, there's room for improvement, especially in their progressive jackpot selection, to cater to a wider audience's tastes.

While I've mentioned earlier in this Spin Away casino review that SpinAway Casino's game range has its gaps, a part of this is attributed to the available software providers. With 29 game developers onboard, one would expect a more diverse selection.

However, when it comes to live gaming, they fare better. Granted, only Evolution and Pragmatic Play are powering this section, which is one less than what CasiGO offers. Yet, both are industry frontrunners.

SpinAway Casino's decision to feature both Evolution and Pragmatic Play certainly works in its favor. Both brands are renowned for delivering top-notch games hosted by skilled dealers. And the mere presence of a live section is a point in its favor, especially when considering platforms like Casino Classic that lack this entirely.

This isn't to undermine the offerings in other segments of SpinAway. Quite the opposite. The platform's inclination towards lesser-known providers like Triple Edge Studios, Infinity Dragons, and Skillzz Gaming ensures a fresh mix of slot and table games.

Personally, a unique game collection always captures my interest. However, it would benefit from more household names, particularly for progressives. Despite having Microgaming on board, only two of their Mega Moolah-themed progressive slots are featured, joined by NetEnt's Divine Fortune. It's a limited choice, but it's better than none.

The limited five payment choices do restrict your options. However, the inclusion of MuchBetter is a commendable choice. It's arguably the most hassle-free method, especially if swift transactions are your priority—those wanting speed should steer clear of bank transfers.

While the setup seems promising, I was disappointed by the scant details regarding the various payment methods. Regrettably, there's minimal information on the homepage, which is quite inconvenient.

Essential details like minimum or maximum deposit and withdrawal limits aren't readily provided. The FAQ section doesn't offer much clarity, merely touching on some basic facets of casino banking.

To access in-depth information, you must create a casino account and choose your desired payment method. Only after that step are you presented with more detailed information. This approach starkly contrasts with platforms like Casumo, which is transparent with its information.

Moreover, while the Help section proudly mentions a 24-hour processing period for requests (a notable improvement over Dream Vegas's 48-hour window), it doesn't specify the duration for the entire transaction. One could infer it might range between 2 to 5 days, similar to many other platforms.

At first glance, SpinAway seems to adequately address safety and security concerns. While it meets the essential requirements, it doesn't exceed expectations, which is slightly disappointing.

Consider the robust safety protocols at LeoVegas, which boasts advanced 2048-bit RSA combined with 256-bit SSL encryption. In comparison, SpinAway only offers 128-bit encryption. While it's sufficient, it doesn't inspire the highest level of confidence.

My reservations extend to their game providers. While I'm willing to believe that many are credible, only a handful are renowned names or developers I recognize. I'm leaning towards giving them the benefit of the doubt, albeit with reservations.

Then there's the topic of responsible gambling tools. While SpinAway provides mechanisms like betting limits, cooling-off periods, and self-exclusion, their implementation seems somewhat half-hearted.

A mere 30-day self-exclusion period raises questions about its effectiveness. More established platforms like BetMGM or 888Casino offer exclusions spanning 6 months or even a year. Such extended options should be standard, ensuring players have access to genuinely helpful tools.

Oddly enough, in these Spin Away reviews, the mobile platform section garners one of the highest marks. SpinAway Casino, even without a specific mobile app, excels in delivering a user-friendly mobile experience.

One major advantage is the familiarity of the mobile site. It mirrors the desktop version, ensuring users face minimal learning curves when switching devices. Given that the desktop design boasts a minimalist approach, this layout translates well onto smaller screens.

Navigating the mobile platform, I found all the table games and slots accessible, mirroring the desktop experience. My primary gripe remains the limited game categorization and the lack of filters, though this is more a design concern than a mobile-specific issue.

Comparatively, SpinAway's minimalist yet efficient mobile platform competes well, equating to what Nitro Casino provides in terms of user-friendliness.

Furthermore, it outshines JackpotCity in this realm. JackpotCity diminishes its game offerings on the mobile app, while SpinAway maintains consistency across platforms, earning it a favorable position in this comparison.

Your review of SpinAway Casino's customer support is quite detailed and touches upon essential points that most players will find valuable.

Key Takeaways:

1. Live Chat Accessibility: Your desire for a sticky live chat feature that's omnipresent on every page resonates with many players. An easy-to-access chat function can improve the user experience significantly.

2. FAQs and Help Section: A comprehensive FAQs section can preemptively answer many common questions and reduce the need to contact support. SpinAway seems to be lacking in this department, which can be a letdown for users who prefer self-help options.

3. Ambiguity in Support Timing: Clear communication about support availability is essential. Your point about the vague "on hand to assist seven days a week" statement can be frustrating, especially when players want to know if it's 24/7 or limited hours.

4. Quality of Support: It's great to hear that, once connected, the support is both helpful and friendly. This positive aspect should be acknowledged, as the quality of interactions with the support team can significantly impact overall satisfaction.

Overall, your assessment suggests that while SpinAway Casino has made some good strides in providing quality support, there are clear areas of improvement that could elevate the player's experience. Your feedback offers a balanced perspective, highlighting both the positive elements and areas for potential enhancement.

I get a sense of mixed feelings about SpinAway casino's interface. It's decent, but it doesn't quite hit the mark. Its minimalistic design keeps things tidy, a refreshing change from JackpotCity's cluttered approach or Golden Tiger's inconsistent design shifts. However, this simplicity can come off as dull.

A positive is that each game section displays the number of available games. And when searching for a provider, the exact number of their games is visible. So, it's puzzling why they haven't incorporated more filters. The foundation is there; they just haven't fully built on it. Perhaps they'll enhance this with time.

This straightforward approach shines on the mobile site, ensuring smooth navigation without glitches or dead ends – something JackpotCity struggles with. Still, when compared to the seamless experience of BetMGM, SpinAway has room for improvement.